Has anyone successfully managed to get VZW to raplace Fascinate with a different phone?

Has anyone successfully managed to get VZW to raplace Fascinate with a different phone?
If so, could you share with me on how you convinced VZW to do it?(which department?)
I love my Fascinate, but not when it can't get calls.  I would prefer to have a Fascinate with
zero problems, but that appears unlikely.   So I guess my best option is to get a different
phone(Samsung, Motorola, or others)
Thanks!

I successfully got a swap out of my Fascinate with a Droid Incredible 2. 
I private messaged VZW agents on these forums the following message and through the course of 3-5 days I successfully was granted an expception and allowed to swap out my device (with no contract extension or upgrade eligiblity extenstion). This was after several phone calls and numberous wasted hours trying to convince them the Fascinate was not a good phone. 
If I have been rude in any way during this message, I sincerely apologize, I did not mean it. I am a frsutrated owner of a bad piece of electronics. I am aware it is not VZW's fault, but I think you need to stand beind the phones you sell and rectify situations that are bad. 
I am a Samsung Fascinate owner and to say the least this phone has been the biggest source of frustration I have ever had to endur in the 20+ years I have owned a cellular phone. 
The have been number rous issues with my original phone and the replacement (certified replacement) phone I have gotten. These issues include, but are not limited to:
1. glitchy UI
2. constant forecloses and freezes
3 auto reboots 
4. inoperable phone for 20 - 30 minutes at a time. Can't access apps, can't make calls, can't send texts, phone is useless to me.
5. not receiving calls/texts
6. missing voicemails
7. increased battery drain
8. random flickering of screen lights while using the phone.
Now I have performed the following steps at the suggestion of VZW tech support on both my orginal phone an replacement phone
1. Hard resets, factory resets 
2. Soft resets,
3. Clear cache on the phone
4. Removing apps 
5. Updating roaming capabilities 
After all these issues and all the suggestion on fixes, the phone still performs poorly and is not a reliable phone at all. Like I stated previously i am beyond frustrated. 
I am aware these problems are software issues not a hardware issue; a refurbed Fascinate will not correct them. Hard resets do not fix the problems. I have scoured the message boards on this website (VZW forums) and I am aware the VERIZON is aware of all these issues with multiple Fascinate users.
I am asking to be allowed to swap my Fascinate for another, DIFFERENT model of phone. I am fine if that is a refurb, as long as it is a DIFFERENT model of phone and not a Fascinate. I know this is possible because users on your very own forum are stating it has been done. I am asking it be done in my case
Best thing I can say is stick to it....sitck to you guns and don't back down and don't be allowed to think there is afix when there is not. 

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