Have charged nano and continue to get white screen... is my ipod "cooked"?

I was using what i thought was a fully charged ipod and it just stopped playing... I have since recharged it both thru electrical outlet and computer... I have tried to reset it but the apple sign never comes on the screen... the app page flashes on and off briefly but basically I have a white screen...
Is my ipod cooked?  It is less than 2 yrs old and wouldn't have been used 40 hours..
Tks
Beth

Hi Beth,
So if your iPod nano will not start up properly, one of the troubleshooting steps is to reset it. Just to make sure this was done correctly, I would like you to follow the steps in this article -
Reset your iPod - Apple Support
Specifically -
7th generation: Press and hold both the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
If this does not produce the desired result, the next step would be to restore the iPod to factory settings. Use the steps in this article -
Restoring iPod to factory settings - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L

Similar Messages

  • I have a mac and continue to get messages to update to firefox 7.0 for security support is that from mozilla or a some thing else.

    I continue to get messages to upgrade firefox to a 7.0 version for security upgrade<, is this from firefox or a suspicious message. it does not use the firefox logo.

    You can use the portable Firefox version for websites that only work with older Firefox versions.
    You can find the portable Firefox 2.0.0.20 version under "Mozilla Firefox, P.E. Legacy > Mozilla Firefox":
    Win: http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox,%20P.E.%20Legacy/
    Are you sure that the HSBC bank site only supports such an old Firefox version?
    A bank site should known better then to force visitors to use old and no longer supported browser versions.
    Can you post a link to a page that you can access without authorization (log in) that gives such an error message ?
    Do they have a help page that list supported browsers?

  • Ipod nano 2nd gen either gets white screen or apple icon but is recognized by itunes! What now

    So I have done the reset steps and I will either get the white screen or the apple icon with 2 audible beeps. The Ipod does show up in Itunes, however I cant play music. I dont know if it has been dropped or not as I am doing a favor for a friend. I was able to restore the ipod via Itunes as well but Im stuck here. I dont know how to put in disk mode when I cant see anything on the screen except the white screen or the apple icon. Any Ideas as what to do next or is this Ipod done?

    I also have a 2nd generation, which I purchased after my ipod Shuffle stopped updating. We plugged it in, followed the instructions but the Nano was not recognised by my PC, however, my nano does get recognised on my husband's pc. My daughters ipod and my old shuffle both are still recognised on my pc. I need to delete the shuffle, as it is faulty, but more importantly, I need to get my pc to recognise the nano. Please help.

  • I downloaded Firefox 4. Now when I try to open it keeps telling me I need to reboot my computer. I have done this and continue to get the same message. I also cannot delete from my programs in order to reinstall.

    After I downloaded Firefox 4, I tried to open it and it repeatedly gives me this message "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I cannot get past this message. I tried to uninstall this program in order to reinstall, but when I try to do that, I get this same message. I cannot get past this message. I don't know what to do next.

    Hi arpriltime,
    Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
    Hopefully this helps!

  • I have a Ipod Nano and want to get another one , and use both. Can I use the same computer and library for both?

    I have a Ipod Nano and want to get another one , and use both. Can I use the same computer and library for both?

    Yes

  • I rec'd an iPod Nano and can't get it to sync with playlist. I also have Windows 8. I need help!

    I have rec'd an iPod Nano and can't get it to sync with my existing playlist. I am using a Windows 8 Dell laptop. Any suggestions?

    One iCloud account has one user name (a .mac or .me email name) and password.  If you have set up multiple accounts in the past then you must choose one and stay with it.  If you don't know the user name, then you have a problem.  If you haven't really begun using iCloud (but you mention trying to get mail, so I'm assuming you have used iCloud before), then use a .mac or .me account you know you have or just sign up for a new account - and be sure to write down the name and password for future use.
    If you want to use the account to sync your contacts, email, calendars, etc, then each of your ios devices need to use the same account, otherwise they will be independent of one another.

  • I am trying to open pptx files on my MacBook Pro and continue to get "No Text Converter is installed for this application" even though I have dowloaded several converters that were supposed to work and I just downloaded Apache Open Office 3.4.1

    I am trying to open pptx files on my MacBook Pro and continue to get "No Text Converter is installed for this application" even though I have dowloaded several converters that were supposed to work and I just downloaded Apache Open Office 3.4.1 with no luck.  I am able to open docx files with the converters I have installed but not pptx files.

    The PPTX file type is primarily associated with 'Power Point' by Microsoft Corporation.
    This is the new format for Microsoft Office documents.
    It is a combination of XML architecture and ZIP compression for size reduction.
    To open Office 2008 for Mac documents (format .xlsx, .docx, .pptx) in Office for Mac 2004, you must download and install the Open XML File Format Converter. This article describes how to obtain and install the Open XML File Format Converter for Mac.
    more here:
    http://support.microsoft.com/kb/968200
    Instead of all that, and buying OfficeMac etc...
    Try to see if the FREE LibreOffice suite will open the file on your Mac.
    http://www.libreoffice.org/

  • I have a problem with Adobe Creative Cluod. Basically after installing the application when I open it I do not charge adobe products but remains all white screen. I tried to uninstall it and install it several times but it does not work.  What should I do

    I have a problem with Adobe Creative Cluod. Basically after installing the application when I open it I do not charge adobe products but remains all white screen. I tried to uninstall it and install it several times but it does not work.
    What should I do?

    Hi Anto2211,
    Please follow the thread: Black screen CC where this issue is already discussed and resolved.
    Let me know for any further query.
    Thanks,
    Ratandeep Arora

  • Experiencing trouble syncing with the 10.3 version of iTunes on my Windows Vista machine. Have uninstalled all Apple software twice, reinstalled and continue to get an error 7 message in connection with the Photo Processor. Any other ideas to try?

    Experiencing trouble syncing with the 10.3 version of iTunes on my Windows Vista machine. Have uninstalled all Apple software twice, reinstalled and continue to get an error 7 message in connection with the Photo Processor. Any other ideas to try?

    Hi,
    got it fixed! My Son had both files on his Win7 iTunes installation. Never mind he had no issues whith ths iTunes and iPhone Sync. So I checked my other Win XP PC, where I don't have this problem syncing my ipad, and surprise. Both files do NOT show up on this PC. So I renamed the iTunesPhotoProcessor.exe I found under c:\program file\iTunes and synced again my iPhone and it went through without any error. So the problem might be and unremoved iTunesPhotoProcessor.exe or the missing iTunesPhotoProcessor.dll under the iTunes install root folder and this even if I had checked that the folder was completely removed during iTunes unistall.
    Please try yourselve and just rename the iTunesPhotoProcessor.exe to iTunesPhotoProcessor.exe_ under c:\program file\iTunes or get a copy of the missing iTunesPhotoProcessor.dll and cp to c:\program file\iTunes.

  • I have followed every forum's direction and continue to get an error 100 when I load the adobe installer assistant and try to sign in to complete the download of Adobe Pro XI trial.

    I have followed every forum's direction and continue to get an error 100 when I load the adobe installer assistant and try to sign in to complete the download of Adobe Pro XI trial.

    Hi Stacy ,
    Please refer to the following link to get details and solutions about Adobe Download Assistant .Please see if that fixes the issue.
    https://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    Regards
    Sukrit Dhingra

  • I can't get my ipod to turn on . I have charged it and nothing happens.

    I cannot get my ipod to turn on. I have charged it and nothing happens.

    Try the troubleshooting here:
    iPod touch: Hardware troubleshooting

  • I am having an installation failure issue with my itunes 11 software.  File is corrupted and i don't know what to do.  I've un-install and re-installed the software three times and continue to get the same error message.  It states that "This copy of ITun

    I am having an installation failure issue with my itunes 11 software.  File is corrupted and i don't know what to do.  I've un-install and re-installed the software three times and continue to get the same error message.  It states that "This copy of ITunes is corrupted or is not installed correctly.  Please reinstall Itunes"
    iMac, iOS 6

    HI,
    If your old version of iTunes is still working - then I sugest you stick with that.
    iTunes 11 is a lousy update - It will not retain your playlists, you can't find and delete duplicates... and a whole arry of oyher issues. (have a look around this forum to see how many issues IT11 gives people)
    Just a friendly advise and warning :-)

  • Photoshop Elements crashed on my MAC and gave me the suggestion to go to Help, then Updates to correct the problem.  When I do this the update starts and then tells me to close Elements to continue.  I close Elements and continue then get this message - P

    Photoshop Elements crashed on my MAC and gave me the suggestion to go to Help, then Updates to correct the problem.  When I do this the update starts and then tells me to close Elements to continue.  I close Elements and continue then get this message - PLEASE CLOSE THE FOLLOWING APPLICATIONS TO CONTINUE - ElementsAutoAnalyzer AND ElementsOrganizerRevelAgent.  I have no idea how to close these applications and therefore I am not able to get the updates.

    Applications>Utilities>Activity Monitor and you can kill them there.

  • I have a G3 and need to get from 9.2.2 to 10.0 cheetah...where do I get 10.0 from?

    Hi all,
    I have a G3 and need to get from 9.2.2 to 10.0 cheetah.  Can it be bought anywhere and how much is it?
    Rob

    Is this Mac a Tower Blue & White G3? Or a Blue iMac?
    It should say iMac on the front.
    The reason I ask is because you mentioned the big CRT tube.
    The Blue & White G3 is a tower model G3 that had to have a seperate monitor attached to it.
    The Ram slots are located on the bottom of the iMac.
    There is a panel you can unscrew with a large coin to access the RAM slots.
    All early multi-color versions of iMacs can take up to 1 GB of RAM max.
    Without knowing the specs, it's hard to determine what OS would be best for your needs.
    In general, the last flavors/colored iMacs ran at 600-700 Mhz and you could, possibly, run OS X 10.4 Tiger with little issue.
    If your Mac's CPU is 500 Mhz or slower, I would stick with OS X 10.3 Panther.
    Both OS X 10.3 Panther and OS X Tiger are very hard to find now and could be quite expensive to acquire.
    You need the "official" black retail copies of these to use. Not grey colored discs that come with shipped with OEM Macs in the box.
    Here they are listed on Amazon
    http://www.amazon.com/Mac-10-3-Panther-OLD-VERSION/dp/B0000E6NK9/ref=sr_1_3?ie=U TF8&qid=1332776850&sr=8-3
    http://www.amazon.com/Apple-Mac-Tiger-10-4-6-VERSION/dp/B000BWZZLG/ref=sr_1_2?ie =UTF8&qid=1332776850&sr=8-2
    Also, if this Mac hasn't been operational in a while you may need to purchase a new PRAM battery.
    http://eshop.macsales.com/item/NewerTech/BAA36VPRAM/
    This battery helps hold the user system preferences memory stored in the iMac's PRAM chip.
    On a iMac, it is located behid the RAM slots and should be visible to extract once the RAM sticks are removed.
    If you need more info and help, you can come back here and we'll walk you through any issues you may have.
    Good Luck!
    Message was edited by: MichelPM

  • My sons ipod shows the apple sign and then occasionaaly a white screen appears and then goes back to the apple symbol.. He cant get it to turn on

    my sons ipod shows the apple sign and then occasionaly a white screen appears and then goes back to the apple symbol.. He cant get it to turn on.. He has tried charging it.He also held down the sleep/wake button and the home button at the same time to reset it.  we need help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

Maybe you are looking for

  • So, I know this has been asked before. But, has anyone heard from Apple?

    So, I know this has been asked before, but I'm just looking to see if anyone had heard from Apple on this at all. The minimum volume on my iPod Classic 160gb is too high, and I can't lower it. (AKA when I kill the volume, I can still hear music). I c

  • AP and AR Reclasification

    Dear BPC team I have a doubt about to do scrip logic to adjust AR and AP, in my case depend of the account balance (debit or credit) if it is account receivable (AR) or account payable (AP). I would like to do an scrip logic that determinate the bala

  • Extract node(s) that contain a particular text

    Hi, I have a XML document (stored in CLOB) and I want to search for a text within the document and I want it to return ALL nodes that contain that text (%text%). One more thing: I don't know the xml structure. Any idea?

  • MixRadio not working in Sonos

    I signed up for premium MixRadio service a couple of months ago.  Using Sonos's beta MixRadio service was working fine. Then it it just stopped working.  Recently some of the playlist work, some don't, some start working then stop.  The "Play Me" fun

  • Language for Premiere Elements, for MAC

    Hello, What's the reason for doesn't launch Adobe Elements for MAC (last version = 12) in spanish language? Thanks