HDD replaced with SSDHDD & Drive Self Test failed hardware scan by LSC

Hello! Happy new year!
I bought a new SDDHDD instead of the HDD that came with the laptop when I bought it because it was faulty.
I want to make sure that the new drive isn't faulty when running the hardware scan using Lenovo Solution Center (LSC), I got this result code: WHD01V000-HK9V1D - Warning for the SMART Drive Self Test. However I tried testing using HD Sentinel and SeaTools but they showed no errors.
Note: I'm taking LSC seriously because it showed warnings then critical alerts before my first HDD failed so I don't want to ignore it.
Please let me know what it means and if I should worry or how to fix the problem? Or does it simply not support SDD?
Thanks for reading this long message! (Sorry)

Hi, quocphong
It sounds like the hard drive is running okay overall, but it has some bad sectors in it. You will not be able to read or write to these sectors. That being said, I would first try running a ChkDsk on the hard drive and see if any of the sectors can be repaired. To run a ChkDsk, go to Computer and right-click on the C: drive and select Properties. Navigate to the Tools tab and select the box that says Check now... This should scan the drive for errors and attempt to fix them if possible. The test can take a while, so I would do it when you will not need access to your computer.
If the test is not able to fix the errors, then I would contact Lenovo at 120-11072 (Toll Free) or +(84) 8 3521 8000 (Standard Charges Apply) and discuss a hard drive replacement with them. As for Windows, you will need to ask for recovery discs as well. Lastly, I would backup everything on the current hard drive so that it is not lost.
Hope it helps,
Adam
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Similar Messages

Hard Disk Self Test Failed

Dear Sir,
I have an Hp Pavilion DV6-2113AX notebook, and since yesterday i am not able to access my Hard Drive. Since i am working as an assistant manager, its really important for me to back up all the data. It is very crucial for me to atleast back up the inrormation. Since the information stored on the hard disk are really important from my office point of view.
I did all the usual checks and tests, still i get the Error "Hard Disk Self 1 (303)" error.
When i try to start the windows, the windows loads and a fraction of second, everything freezes up and i am kicked out.
Kindly help me out please, because it is very imporatant for me to recover the data.
Please find below the details to my Notebook.
Notebook Model: Hp Pavilion dv6 Notebook PC
Product Number: WH947PA#ACJ
Serial Number: CNF0048T5T
Warrant Start Date: 06/20/2010
Bios Version: F.13
Product Configuration ID: 049D210000241210000020000
Processor Type: AMD Turion II Dual - Core Mobile M520
Any help is really appreciated. Kindly suggest how can i recover the data. since it is really important for me.
Best Regards,
Dipak

Dear Sir,
Thank you for your quicky reply.
Please note that there is no effect on the Pre-boot sequence of the laptop, the laptop boots up properly; i would also like to inform you that when i check the BIOS configuration, i was able to detect my HDD, the HDD is identified.
However, when i click on start windows, the windows boot sequence starts and after some time a wallpaper appears and the mouse pointer keeps on revolving for a quite a time. After that i receive a message as:
Status : 0xC00000e9
Info: An Unexpected I/O error has occured.
Moreover i get a message as "Windows has encountered a problem communicating with a device connected to your computer"
"This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as an hard drive or CD-ROM drive that is failing". Make sure any removable storage is properly connected and then restart your computer."
Kindly let me know what can be done, so that i can recover that data.

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Qosmio G10-100 - failure afer HDD replacement with larger HDD

Following a HDD failure in a Qosmio G10-100, I replaced the current IDE 80GB HD with a 160GB IDE drive. After running the recovery DVD, new HDD was formatted and the software successfully installed (subsequently proved by removing the drive and treating as an exterrnal HDD on another PC).
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Many thanks for looking at this issue Paulo30 and Syntax. To answer your questions:
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Hp Pavilion-e070sl hdd replace with an ssd, how do i re-install windows 8 64 ?

Hello,
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Any idea will be helpful.
Thanks in advance.
This question was solved.
View Solution.

You're very welcome.
Try making the recovery media with your old hard drive first and see if it might work.
If not, then I guess you have nothing to lose by seeing if the english version of W8 will install and activate but I don't know if you can change the language.
If you can, great.

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Any suggestions ?

Sorry, but you typed, "My 2014 model macbook pro 's logic board got damaged."
Apple does not accept trade-ins. You can try selling it on eBay or Craigslist or sell it for cash to companies like Gazelle.com. Then buy a newer model with the proceeds plus added cash, if required.

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Product Name:Pavilion Slimline s3760a
OS: Vista
Hi All,
I'm Turina, just joined the forum think I'm posting in the right place but let me know if I'm not please.
So we've had our computer for several years, the hard drive is in the red so am swapping it out before it dies of old age, for a WD 1TB Hard drive.
I am going to use a Sata-usb adapter and the Acronis True Image WD Edition Software to clone the installed hard drive.
It is only used at home, and we are purchasing another one for gaming, so this is just the usual photos, music, documents computer, some website/ftp type stuff, but nothing too consuming.
I don't think I have the original cd that came with the computer, so I don't have a cd of the OS.
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Questions are:
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This question was solved.
View Solution.

Your correct, the D is a protected image used to create a factory Recovery. It's less than 15GB.
A prepped/formatted 1TB drive creates about 931GB of useable space.
The clone process will create about 916GB for C. The remaining will be the D.
Hope that helps.
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Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
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I can't get my ipod to sync to itunes on my new hp. Not all of my songs are on cloud, so I really don't want to reset my ipod without them all being on cloud. Is there another way to fix my ipod so it will sync?

Transfer purchases over from your phone to your computer before you sync your apps. See Transferring Purchases for more details.

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Attachments:
ni_support.zip ‏341 KB

Hi chaka123,
I had already read that article so it wasn't anything I hadn't tried. I did, however, uninstall both NI DAQmx and NI ELVISmx, ran the registry cleaner and then plugged my device in. Now it shows up as USB Flash Firmware Updater. This is actually what it showed the first time I plugged this in out of the box. After much troubleshooting I was finally able to get it to at least recognize it as a myDAQ. This is problem I know others have had.
To answer your questions:
Does the Test Panels work at all?
I am not sure, I didn't try it before uninstalling. Now the Test Panels isn't an option because it is recognized as the Flash Firmware Updater.
Have you tried to delete the device in MAX?
Once again, I cannot because it shows up as Flash Firmware Updater.
Which is the color of the icon on the left side of “myDAQ1”?
It was green before the uninstall. Now it shows the USB symbol.
I tried deleting the driver. When I plugged the device back it, Windows started automatically trying to load a driver for it. Now it shows as NI myDAQ with a yellow exclamation symbol. In MAX it shows as NI myDAQ with a USB symbol. Under Driver Details it says "Windows does not have a driver associated with your device."
What folder can I manually point Device Manager to in order to load the correct driver?
Attachments:
devicemanager.PNG ‏40 KB

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Hi,
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database.pl
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Tim

Thanks for the info.
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Hard disk test failed-Hard disk 1 quick (303) for my HP mini 110-3700ca PC.

Operation system Windows 7 32-bit.
After a tragic accidental "bump" on the table (I didn't even think it's that serious..), the computer start to slow down significantly, and when I tried to restart it, it shows:
Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.
It recommend me to Launch Startup Repair, but since HP mini doesn't have a CD-Rom... It shows error status: 0xc0000225.
It's kind of obvious that the bumping might damaged the hard disk, so I tried to run hard disk check, and "hard disk 1 quick (303)" was all I got.
I've put a lot of files on my netbook, and I'm quite desperate to see it working again. Please help!!
This question was solved.
View Solution.

Hi,
Well, that's very sad, could be due to physical damage too. Anyway, please do a HDD self test:
1. Restart the computer.
2. Keep tapping the F10 key when the HP logo appears. This will take you to Bios Setup Utility.
3. Select the Diagnostic tab.
4. Select the "hard drive self test" option and press enter to perform the test.
Note: This test takes at least 40 minutes (with luck)
Pass - The hard drive is not damaged, you can recover data.
Fail - the hard drive is damaged and may need to be replaced, no choice.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I think my Classics hard drive might have failed.

It has:
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Reallocs:2672,
Pending sectors:72,
powerOn hours:73,
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Temp min 0c,
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If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Run-in test failed

Opened up my laptop from "rest" mode and it would not boot. I re-booted after powering down and opened up system diagnostics screen.
"Hard Disk Test Failed"
"Disk not installed"
Been working great for years, no issues other than the occasional clean out/ defrags?
Any thoughts?

Hi
Once unit is powered on Keep tapping F2 key and run the test for the Hard drive if test fails you might have to replace the drive. In case you need any manual to replace the part please let me know.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Static Tools Logo Test fails

Hi,
i am running "Static Tools logo test" on 10G NIC.
The test fails with below error:
DVL test failed: Microsoft.StaticToolsLogo.ObjectModel.DvlException: DvlChecker: missing SDV DVL log content for driver 'cht4nx64' with the OS architecture 'x64'. at Microsoft.StaticToolsLogo.ObjectModel.DvlChecker.CheckDvl() at DevfundTests.DvlTest.DvlCheck()

Hi Prashant,
You have provide the DVL file of your driver and placed at C:\DVL folder. Please ask your Developer to create DVL file.
Thanks,
Mudit

BUG: retrieving NCHAR value using ViewObject returns "???" with OCI driver

Hi,
after upgrading JDeveloper to 10.1.3.1 we cannot use OCI JDBC drivers, because they don't work correctly - characters, that do not exist in database character set (EE8ISO8859P2 in our case) are converted to "?". Thin driver works well. We need to use OCI, because we had some issues with RAC with thin driver.
Test case is easy: create table with NCHAR column, populate with unicode data, create ViewObject to select from this table and it will work only with THIN and not with OCI driver. This worked well with 10.1.3.0. When I tried to directly connect to DB and select that table using java.sql.Statement, it worked with both drivers, that's why I suspect the mechanics inside ADF BC.
I logged a SR for this in Metalink, but try this way as well, for someone else could hit the same problem.
Thanks for any help,
Viliam

Hi,
after upgrading JDeveloper to 10.1.3.1 we cannot use OCI JDBC drivers, because they don't work correctly - characters, that do not exist in database character set (EE8ISO8859P2 in our case) are converted to "?". Thin driver works well. We need to use OCI, because we had some issues with RAC with thin driver.
Test case is easy: create table with NCHAR column, populate with unicode data, create ViewObject to select from this table and it will work only with THIN and not with OCI driver. This worked well with 10.1.3.0. When I tried to directly connect to DB and select that table using java.sql.Statement, it worked with both drivers, that's why I suspect the mechanics inside ADF BC.
I logged a SR for this in Metalink, but try this way as well, for someone else could hit the same problem.
Thanks for any help,
Viliam

HDD replaced with SSDHDD & Drive Self Test failed hardware scan by LSC

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