Hello, For approximately 2 months, my iPhone 4s has not worked properly. Intermittently, it does not ring in or log incoming calls. I have no way to know there was a call unless there is a voicemail message. The phone worked fine for the first 4 months.

Iphone 4S refuses to ring sometimes and leaves no log of the call. It is extremely intermittent and is in a strong reception area.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
More Info Here > iPhone User Guide (For iOS 6 Software)

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My iphone 4 has been working fine but when i try to use music, it wont work. For example i try to put a specific kind of song and it will either not play or skip to another.

my iphone 4 has been working fine but when i try to use music, it wont work. For example i try to put a specific kind of song and it will either not play or skip to another.

read http://support.apple.com/kb/TS3217

HT204387 My Iphone 4S will not allow me to answer incoming calls on any bluetooth headset without selecting it from the audio source menu.

My Iphone 4S will not allow me to answer incoming calls on any bluetooth headset without selecting it from the audio source menu.The connection works because once I do select the device...I can hear and speak. Any ideas?

Thank you templeton peck, I just rang them, turns out my contract doesn't allow it!

HT5457 my iphone 4 has not been updated since purchase almost a year ago.it does not have the software update option in settings. how do i get to update? settings. How do I update it

My iphone 4 has not been updated since I purchased it a year ago. When I go to settings to click software update as per instructions, the software update is not listed. How & where do I go to update my phone?
Thanks

You'll have to use iTunes on your computer to get your iPhone to the latest version of iOS. From there you'll be able to update directly from the iPhone for future releases.
http://support.apple.com/kb/HT4972
Regards.

Most often my phone does not ring i just see miss calls what should i do?

At times my iphone 4s will not ring i just see miss calls what shall i do to stop this from happening?

settings - do not disturb - OFF

My 3 GS has been working fine for the last two years or so but recently it has been getting "stuck" frequently when I try to do various things - answer a phone call, switch screens, go to my mail, etc.

My 3 GS has been working fine for the last two years or so but recently it has been getting "stuck" frequently when I try to do various things - answer a phone call, switch screens, go to my mail, etc.

Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

I like and use Top Sites but it has become unsuable with this constant blacking out and reloading the thumbnails. My MBP has not seen a problem at all. I have been searching every other day for over a month trying to find a fix in Windows Safari with n

I like and use Top Sites but it has become unsuable with this constant blacking out and reloading the thumbnails. My MBP has not seen a problem at all.
I have been searching every other day for over a month trying to find a fix in Windows Safari with no joy. I want to resolve, not switch browsers. Please offer up a solution that only refreshes the Top Site thumbnails once a day or as some controlable interval. Started about two versions ago, now on ver 5.1.5. Windows 7 64bit.
Safari 5.1.5 for Win64 bit, Windows 7!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I think I solved the wifi connection problem, just by switching off completely the router! sounds trivial, but in this case it worked!!!
the funny behaviour of the trackpad/cursor still persists. any suggestion???
thanks again

HT4356 I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

Have you tried restarting the printer? Reboot the iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I downloaded the latest operating system for my iPhone 5. It worked fine for about two minutes then the phone requested a password number to continue. Each time I inserted numbers, the phone would lock up for a period of time. Now, it says "iPhone

I downloaded the latest operating system for my iPhone 5. It worked fine for about two minutes then the phone requested a password number to continue. Each time I inserted numbers, which were incorrect, the phone would lock up for a certain period of time. Now, it says “iPhone is Disabled”. It said to “Connect to iTunes” which I did, but iTunes does not recognize my phone. If I scroll the face to the right, it goes to the phone number face and says, "No Service". Can I do something to make the phone work?

Forgot passcode for your iPhone, iPad, or iPod touch, or ...

Since yesterday my iphone 4 has started to freeze intermittently when unlocking. When it happens nothing happens (left it for an hour last night) until I reset the phone, but it's done it 5 times today. Never had this prob before. Any thoughts?

Since yesterday my iphone 4 has started to freeze intermittently when unlocking. When it happens nothing happens (left it for an hour last night) until I reset the phone, but it's done it 5 times today. Never had this prob before. Any thoughts?

I had the same problem (freezing iphone when trying to unlock) today.
1) I made a backup of my iphone using itunes.
2) Went to my service provider and made a sim swap. So, I think there was a problem with the nano simcard.
Problem solved.

Hello, i tried to update my iPhone 3GS and it work and my phone switched back on but it says insert a valid SIM with no PIN lock, what do i do?

hello, i tried to update my iPhone 3GS and it work and my phone switched back on but it says insert a valid SIM with no PIN lock, what do i do?

http://support.apple.com/kb/ts3694#error29
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.

Updated to iOS 5 and now photos sent with text message show as sent, but are not received to an iPhone that has not been updated.

Updated to iOS 5 and tried sending a message with a phot to an iPhone that has not been updated. My message shows as sent, but neither the text or photo are received. Text alone works fine.

This is being caused by using the same Apple ID for iMessage. To fix this you have two choices:
On all but one of the phones go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a different ID. Note: you can still share the same ID for purchasing in Settings>iTunes & App Stores; or
On all of the phones go to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at".

TS3406 My phone will sometimes have a red dot on the phone icon. I am not able to make or recieve calls. It will say searching where the dots are in the upper left hand corner. Help????

My phone will sometimes have a red dot on the phone icon. I am not able to make or recieve calls. It will say searching where the dots are in the upper left hand corner. Help????

Hello yellerbee
If you are having issues with getting service, then check out the article below for troubleshooting No Service and Searching on your iPhone.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Regards,
-Norm G.

I can't seem to set up my iPhone 5 voicemail, when I press the voicemail dial key it says it has not been possible to connect your call?

When I try to call voicemail it says it has not been possible to connect your call! But if I dial 222 it acts as if my voicemail is set up but if someone calls me it isn't!
Anyone can help me please? I'm on 'EE' network

On iPhones the setup is an OS feature.
U got to phone -> voicemail -> setup.
It'll set it up for u. But some times it doesn't let u set it up and doesn't let u access it via the iPhone voice mail feature. This is the problem.

Hello, For approximately 2 months, my iPhone 4s has not worked properly. Intermittently, it does not ring in or log incoming calls. I have no way to know there was a call unless there is a voicemail message. The phone worked fine for the first 4 months.

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