Help desk opening hours

I've just tried to get to the BB help desk (10:45 pm) and it's closed. I'm sure I have used it later than this in the past. What hours do they keep? Have they changed? Have I been informed? Where would I expect to find this information (contacting a forum is a last resort)? Thanks for any info.

Hi f2cf1g
I am sorry that you couldn't get through. The helpdesk on 0800 111 4567 is open 24/7.
If you are really stuck you can post a message up on the forums and I am sure someone will give you a hand.
ta
Craig
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