HELP! Embed PDF Font for Qoop Document

I am attempting to create a book for qoop.com; howevver every time I attempt to upload the pdf, created in Adobe Acrobat (version 6.x), I get an error message stating that "The file you uploaded contains non-embedded fonts that we cannot print. Please embed the fonts and re-upload." I have contacted the Qoop company; however they just said to google it to find the solution....AWESOME customer service! At any rate I cannot figure out what I'm doing wrong. My file is all Times New Roman, has columns, bullet points and bold fonts (if any of this matters).
Thanks SO much for any help you can provide.

Select the Print or Press job options settings. The Standard settings does not embed Times Roman and other default fonts. Check the font properties of the job settings files to be sure. You can do that in Distiller if you like by selecting the job settings and then selecting edit => check the fonts tab. For the Standard, Arial and Times-New-Roman are both listed as never embed. They are not listed in that set for the Press or Print settings.

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3. I have read a posting that addWatermarkAsText() function will always embed the font. But I am not able to find this function in the SDK 10. Is this function obsolete?
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