Help Feature in Portal

What are the standrad HELP feature/infrastructure/interface provided by portal?
Is there any functionality exists in Portal to provide Help/Faq etc rather than manually creating HTML pages/portlets.
Thanks
Rajesh

Hi
You can use Portal Content Areas to create help for your entire application. You can have a wizard based experience to
add text, upload html pages, images.
Thanks,
Sharmila

Similar Messages

Stuck while using Light Framework feature of Portal

Hi All,
We are using the light framework feature of portal, having one level navigation layer, provided as tabs in the Top Level. The corresponding pages,iviews are being displayed in the detailed navigation layer.So far Further, navigation to iviews or pages present in different workset/page is being done using the Hashed short URL of the perticular iview.
Following are the things where we are stuck,
1)We have two webdynpro iviews available under different tabs.We can navigate between them but not able to pass any parameters. This is where we are stuck. We tried using passing it along with the short uRL, setting in cookie, nothing seems to be working...Also we We do not want to use EPCM navigation, so that we can avoid navigation using pcd location.
2) For some of the tabs in the first level, there is no detailed navigation i mean no inner pages/iviews. When we click on it, the page seems to be getting shifted towards right with blank space on the left side. This blank space seems to be occupied by the detailed navigation with no contents in it.the iviews are aligned properly if DTN has some links in it.
Please help, its bit urgent.

Hi Sujesh,
Thanks a lot for your answers.
1) Yah i know that params sharing in webdynpro is done thru context variables..What i want is to pass params from one WD iview to another WD iview embedded in the portal in differen worksets. SO in this case, context sharing can not be used, if i am correct. So for that we tried setting values in cookies/sessions, but of no help.Whats the correct ways to do it. Please help
2) For that tab, there is no further navigation, only one page,added as the top entry with some ivews embedded in it. When we open the tab, blank space of DTN size comes in the left.
Please help us..
Regards,

How to implement a help feature in iView Tray

How to implement a help feature in an iView Tray?

Hi Gregor,
Could the answer be connected to the class com.sapportals.portal.prt.component.SystemModes ?
I can't really see how this class is called, but it gives the error message you are talking about
The method doHelp for SP2 Patch3 is provided below
public void doHelp(IPortalComponentRequest aRequest, IPortalComponentResponse aResponse)
 IPortalComponentContext context = aRequest.getComponentContext(IPOMConstants.DEFAULT_MODE);
 IPortalComponentProfile profile = context.getProfile();
 String helpName = profile.getProperty("com.sap.portal.iview.HelpName");
 if(helpName == null)
 helpName = profile.getProperty("HelpName");
 String helpURL = profile.getProperty("com.sap.portal.iview.HelpURL");
 String isolationMode = profile.getProperty("com.sap.portal.reserved.iview.IsolationMode");
 if(context != null)
 if(helpName != null)
 String componentName = context.getComponentName();
 Locale locale = aRequest.getLocale();
 String language = locale.getLanguage();
 String helpPath = "help/" + language + "/" + helpName;
 IResource resource = aRequest.getResource(componentName, "page", helpPath);
 if(resource.isAvailable())
 aResponse.addResource(resource);
 else
 aResponse.write("Sorry, no help available.");
 } else
 if(helpURL != null && helpURL.length() > 0)
 if(helpURL.startsWith("http://"))
 if(isolationMode != null && isolationMode.equals("URL"))
 HtmlIFrame frame = new HtmlIFrame();
 frame.setStyle("width:100%; height: 100%;");
 frame.setSrc(helpURL);
 aResponse.write(frame.toString());
 } else
 String componentName = null;
 if(helpURL.charAt(0) != '/')
 componentName = context.getComponentName();
 } else
 int componentNameIndexEnd = helpURL.indexOf('/', 1);
 componentName = helpURL.substring(1, componentNameIndexEnd);
 helpURL = helpURL.substring(componentNameIndexEnd);
 IResource resource = aRequest.getResource(componentName, "page", helpURL);
 if(resource.isAvailable())
 aResponse.addResource(resource);
 else
 aResponse.write("Sorry, no help available.");
 } else
 aResponse.write("Sorry, no help available.");
The doOnNodeReady method is also rather interesting. Perhaps another way to solve it?
protected void doOnNodeReady(IPortalComponentRequest request, IEvent event)
 NodeMode nodeMode = request.getNode().getNodeMode();
 if(nodeMode == NodeMode.HELP_MODE)
 IPortalComponentContext context = request.getComponentContext(IPOMConstants.DEFAULT_MODE);
 IPortalComponentProfile profile = context.getProfile();
 String helpName = profile.getProperty("com.sap.portal.iview.HelpName");
 if(helpName == null)
 helpName = profile.getProperty("HelpName");
 String helpURL = profile.getProperty("com.sap.portal.iview.HelpURL");
 String isolationMode = profile.getProperty("com.sap.portal.reserved.iview.IsolationMode");
 if(context != null && helpName == null && helpURL != null && helpURL.length() > 0 && (isolationMode != null && !isolationMode.equals("URL") || isolationMode == null) && helpURL.startsWith("http://"))
 request.redirect(helpURL);

Dump with calling Custom search help in SRM Portal

Hi,
We are calling a WBS search help from Shopping Cart Cost Assignment screen.
It works fine with ITS and get the results for WBS elements, but when we try to access the search help through the Portal, after clicking on the FIND button it Dumps "SYSTEM_CANNOT_WRITE_TABLE".
Any Ideas ??
Thanks in Advance...!!!

Hi
This is clearly a SAP BASIS problem. You need to install GUI Patch 332 (gui46D_332.exe).
Please go through the links below for more details ->
Note 842824 - Disposal of the BC-FES-OAC component
Note 392208 - Automation: Error in the automation controller
Hope this will definitely help.
Do let me know.
Regards
- Atul

Restricting vendors in search help in srm portal

Hi,
I need to restrict certain vendors in search help in srm portal while creating shopping cart.
These vendors should not be visible to the users for selection.
I tried in the BBP_F4IF_SHLP_EXIT_VENDOR_EXP of the search help BBP_BUPA_VENDOR, but its not working.
Thanks in advance.
Aravind

Hi,
1) Use tcode BP and enter the vendor number and in the last tab (control). Select central block.
2) Use program BUPA_TEST_DELETE for the vendors.

What happened to the help feature in CS5

Prior Photoshop versions had a help feature that brought up a document where topics could be easily located in an index. In CS5 this help functionality no longer exists, or I can not find it. Instead there is some new help document that contains no index of subjects and when you try and search for a topic it returns articles not just for CS5 but for earlier versions. This is confusing, I just want to easily locate a particular topic for CS5 only. Is this no longer possible in CS5? If not, why was it dropped?

As Zeno mentioned, you can restrict the search to just the Photoshop CS5 Help document by checking the "This reference only" checkbox. Click here for an example of such a search.
Regarding the lack of an index: Are you referring to the navigation pane (sometimes referred to as a table of contents) on the left side of every page, or are you referring to something else? Either way, I encourage you to give your feedback on the Community Help forum. The people who can affect this system are on that forum.

Prompted for credentials when running the Recovery Audit Report on MBAM Help Desk web portal

I am prompted for my credentials when I try to run the Recovery Audit Report on MBAM Help Desk web portal. I am a member of the MBAM Read Only Reports group which I specified during the web portal configuration wizard. I would like to suppress
the prompt for credentials.

Add the URL to the Local Intranet sites did not work. The Help desk web portal is on port 8088 and it does not allow you to specify the port when you add the URL to the Local Intranet sites. I am able to access the Reports page from the
Help Desk web portal when I open a browser on the IIS server, but the Reports page does not open without a prompt when I open a browser on a client. Strange.

Providing a user help feature

Hi,
I am developing an application and would like to provide the user of the application with a 'help' feature that would tell him how to use the application. I am pretty new to java and have no idea about how to go about doing this. Can anyone tell me what are the various ways in which this can be achieved?
Thanks a lot.

JavaHelp
http://java.sun.com/products/javahelp/index.html

CS6 HELP feature

Why does the HELP feature of my new CS6 (Dreamweaver) produce help only for CS5?
Today, I need to know how to set linked documents to open in new window, but CS5 process is not possible, or so it seems. Can anyone enlighten?

The PDF files at http://helpx.adobe.com/dreamweaver.html, refer to version 12 and the cloud, even though they are entitled CS5 - CS6.
I bought the disk version, as the cloud version is far too expensive to consider if you only use two products and don't need the others.
Where are the help files for CS6 that is not on the cloud? There must be thousands out there using CS6 disk version, that seem to have been abandoned. I only bought the program a few months ago, and now the help that was supposed to come with it seems to have disappeared to the cloud - unless you know better?
The pdf files do not contain any help - only links to help files on line. This is fine if you are on line, but what if, like me, you are unable to get on line due to location?
Often I am working on my laptop in a location that has no web access.
The UK has probably the worst Internet service in the world, second only to places like Nigeria, if you don't live in a big town. I am only able to get on line when at my office.
This is what I meant when I asked how long will the help files be available. The quick answer is that they have already gone, and been replaced by a lot of on line links.
Is there a link to the original pdf files even for CS5. These could be downloaded and set so that your machine did not look on line, and the info was immediately available.
For people who are in the business, this is probably not a problem, but it is for me.
Message was edited by: whatalotofrubbish due to finding additional lack of information in the pdf files.

Help feature for CS2

I have used the 'help' feature for my CS2 applications successfully for the past two years. Now, for some reason I can no longer access 'help' in any of the CS2 applications. Do I need to reinstall 'help' or ???

Peter,
Thank you for your response.
I went to the above web site per your insertion. I followed the "Tech Note" instructions for reactivating the 'help' feature of my CS2 applications.
1. I did verify that the Help content files do exist on my computer as listed (Exception - I do not have InCopy 4.0_en-us-zip.)
2. I followed steps 2 and 3 for deleting the appropriate files.
3. In manually launching the Adobe Help Center I found the file ahc (with no exe extension) The file did have a shadowy ? on it. The files seemed to be relaunching ok. but --------
4. I opened Photoshop and when I clicked on 'help' I received the following error messages: 'Model subsystem returned this error 1034. then 'The instruction at "0X00864a4d" referenced memory at "0X00f50608". The memory could not be "written". Click ok to terminate the program.

Customizing the Help link in Portal Masthead

Customizing the Help Link in Portal Masthead is easy.
But what if we need to point that help link to another site that is require a user to logon? Is there any way we can have the other site to bypass the logon screen?
But than how will it check the logon credentials?

Hi,
you can use the user mapping functionality of the portal.
- Create an HTTP system in the portal and configure the user logon part.
- Define the user mapping per use in the user administration or let the user do it (personalization).
- Create an URL iView for that system.
- Configure the Help link of the masthead to use this URL iView.
When the user clicks the help link, the portal will use the URL iView and use the user mapping SSO mechanism.
br,
Tobias

Just updated my laptop to itunes 10.5,the help feature does not work.also updated my ipad2 3g wifi 64gig to ios5, now none of my purchased apps are working?? please help?

I JUST UPDATED MY ITUNES TO ITUNES10.5 ON MY LAPTOP(WIN7)
THE HELP FEATURE DOES NOT WORK.
I ALSO UPDATED MY IPAD2 3G WIFI 64GIG TO IOS5 AND NOW NONE OF MY PURCHASED APPS WORK??????????

I have seen this before. You need to update the apps in your app store, and once they are updated, they will work again.

Need help to build Portal Insert URL in OAM..

Hi All,
I have a requirement to customize the user Manager screen in such a way that i need to get only the search criteria tab(but not any of the tabs or links) and the search results.
To achieve this i have builded below Portal URL.
http://training.orademo.com/identity/oblix/apps/userservcenter/bin/userservcenter.cgi?program=search&comp=true
By using this above URL i am able to hide all the tabs in the browser but i need to have that search criteria to be displayed in the screen.
Can any one please suggest me the solution to achieve this.
Its bit urgent requirement.
Thanks in advance.
Siva Pokuri.

Hi Colin,
Thanks for your quick response.
URL that i posted will search the users in OAM. But my requirement is like i have to select the attribute and search type and search value from that page(in that Page i should not have UserManager, GroupManager, Org Manager, Identity SYstem Console tab and My Profile , reports ...etc links should not be appear) i sould be able to select the attribute that i would like to search only. so the search functionality should be there.
Based on this req i have to build the URL.
Please help me.
Thanks & Regards,
Siva Pokuri.

Need help in recovering portal admin password - URGENT

Hi,
I am unable to start the ALUI LDAP Service and couldn't login to the portal too. Below is the error that I am getting when trying to start the ALUI LDAP Service and I m looking for help to reset the administrator password.
INFO | jvm 1 | 2013/01/16 20:33:11 | Initiating LDAP server start sequence...
INFO | jvm 1 | 2013/01/16 20:33:11 | Starting server on port : 3389
INFO | jvm 1 | 2013/01/16 20:33:11 | Initializing LDAP/X.500 BER protocol codec...
INFO | jvm 1 | 2013/01/16 20:33:11 | Detected 98 active CPU cores.
INFO | jvm 1 | 2013/01/16 20:33:11 | ApacheOpenLogFactory successfully loaded.
INFO | jvm 1 | 2013/01/16 20:33:12 | ApacheOpenLogFactory successfully loaded.
INFO | jvm 1 | 2013/01/16 20:33:12 | Could not start LDAP listener on port 3389:javax.naming.ConfigurationException: Unable to instantiate authtication provider Java class "com.bea.alui.directory.backend.auth.plumtree.PlumtreeAuthenticator". Please check your configuration and ensure that jvm has permission to instantiate this class.
INFO | jvm 1 | 2013/01/16 20:33:12 | WrapperStartStopApp: start main method completed
INFO | jvm 1 | 2013/01/16 20:33:12 | Wrapper Manager: ShutdownHook started
INFO | jvm 1 | 2013/01/16 20:33:12 | WrapperManager.stop(0) called by thread: Wrapper-Shutdown-Hook
INFO | jvm 1 | 2013/01/16 20:33:12 | Send a packet STOP : 0
DEBUG | wrapperp | 2013/01/16 20:33:12 | read a packet STOP : 0
DEBUG | wrapper | 2013/01/16 20:33:12 | JVM requested a shutdown. (0)
DEBUG | wrapper | 2013/01/16 20:33:12 | wrapperStopProcess(0) called.
DEBUG | wrapper | 2013/01/16 20:33:12 | Sending stop signal to JVM
DEBUG | wrapperp | 2013/01/16 20:33:12 | send a packet STOP : NULL
INFO | jvm 1 | 2013/01/16 20:33:12 | Received a packet STOP :
INFO | jvm 1 | 2013/01/16 20:33:13 | Thread, Wrapper-Shutdown-Hook, handling the shutdown process.
INFO | jvm 1 | 2013/01/16 20:33:13 | calling listener.stop()
INFO | jvm 1 | 2013/01/16 20:33:13 | WrapperStartStopApp: stop(0)
INFO | jvm 1 | 2013/01/16 20:33:13 | WrapperStartStopApp: invoking stop main method
INFO | jvm 1 | 2013/01/16 20:33:13 | Initiating LDAP server stop sequence...
DEBUG | wrapper | 2013/01/16 20:33:09 | JVM signalled a start pending with waitHint of 5000 millis.
DEBUG | wrapperp | 2013/01/16 20:33:09 | read a packet STARTED :
DEBUG | wrapper | 2013/01/16 20:33:09 | JVM signalled that it was started.
DEBUG | wrapperp | 2013/01/16 20:33:10 | send a packet PING : ping
INFO | jvm 1 | 2013/01/16 20:33:11 | Received a packet PING : ping
INFO | jvm 1 | 2013/01/16 20:33:11 | Send a packet PING : ok
DEBUG | wrapperp | 2013/01/16 20:33:11 | read a packet PING : ok
DEBUG | wrapper | 2013/01/16 20:33:11 | Got ping response from JVM
INFO | jvm 1 | 2013/01/16 20:33:11 | OpenLog: Registered application name: aluidirectory.osha-trn-wcims-01.alui (local machine only)
INFO | jvm 1 | 2013/01/16 20:33:11 | Initiating LDAP server start sequence...
INFO | jvm 1 | 2013/01/16 20:33:11 | Starting server on port : 3389
INFO | jvm 1 | 2013/01/16 20:33:11 | Initializing LDAP/X.500 BER protocol codec...
INFO | jvm 1 | 2013/01/16 20:33:11 | Detected 98 active CPU cores.
INFO | jvm 1 | 2013/01/16 20:33:11 | ApacheOpenLogFactory successfully loaded.
INFO | jvm 1 | 2013/01/16 20:33:12 | ApacheOpenLogFactory successfully loaded.
INFO | jvm 1 | 2013/01/16 20:33:12 | Could not start LDAP listener on port 3389:javax.naming.ConfigurationException: Unable to instantiate authtication provider Java class "com.bea.alui.directory.backend.auth.plumtree.PlumtreeAuthenticator". Please check your configuration and ensure that jvm has permission to instantiate this class.
INFO | jvm 1 | 2013/01/16 20:33:12 | WrapperStartStopApp: start main method completed
INFO | jvm 1 | 2013/01/16 20:33:12 | Wrapper Manager: ShutdownHook started
INFO | jvm 1 | 2013/01/16 20:33:12 | WrapperManager.stop(0) called by thread: Wrapper-Shutdown-Hook
INFO | jvm 1 | 2013/01/16 20:33:12 | Send a packet STOP : 0
DEBUG | wrapperp | 2013/01/16 20:33:12 | read a packet STOP : 0
DEBUG | wrapper | 2013/01/16 20:33:12 | JVM requested a shutdown. (0)
DEBUG | wrapper | 2013/01/16 20:33:12 | wrapperStopProcess(0) called.
DEBUG | wrapper | 2013/01/16 20:33:12 | Sending stop signal to JVM
DEBUG | wrapperp | 2013/01/16 20:33:12 | send a packet STOP : NULL
INFO | jvm 1 | 2013/01/16 20:33:12 | Received a packet STOP :
INFO | jvm 1 | 2013/01/16 20:33:13 | Thread, Wrapper-Shutdown-Hook, handling the shutdown process.
INFO | jvm 1 | 2013/01/16 20:33:13 | calling listener.stop()
INFO | jvm 1 | 2013/01/16 20:33:13 | WrapperStartStopApp: stop(0)
INFO | jvm 1 | 2013/01/16 20:33:13 | WrapperStartStopApp: invoking stop main method
INFO | jvm 1 | 2013/01/16 20:33:13 | Initiating LDAP server stop sequence...
INFO | jvm 1 | 2013/01/16 20:33:13 | LDAP server stop sequence failed:java.net.ConnectException: Connection refused
ERROR | wrapper | 2013/01/16 20:33:46 | Shutdown failed: Timed out waiting for signal from JVM.
ERROR | wrapper | 2013/01/16 20:33:46 | JVM did not exit on request, terminated
INFO | wrapper | 2013/01/16 20:33:47 | JVM exited on its own while waiting to kill the application.
DEBUG | wrapper | 2013/01/16 20:33:47 | Signal trapped. Details:
DEBUG | wrapper | 2013/01/16 20:33:47 | signal number=18 (SIGCHLD), source="unknown"
DEBUG | wrapper | 2013/01/16 20:33:47 | Received SIGCHLD, checking JVM process status.
STATUS | wrapper | 2013/01/16 20:33:47 | JVM exited in response to signal SIGKILL (9).
DEBUG | wrapper | 2013/01/16 20:33:47 | JVM process exited with a code of 1, setting the wrapper exit code to 1.
DEBUG | wrapperp | 2013/01/16 20:33:47 | server listening on port 32010.
STATUS | wrapper | 2013/01/16 20:33:47 | <-- Wrapper Stopped
Edited by: 982366 on Jan 16, 2013 9:21 PM

Dear Satish,
My email adds is : [email protected]
Do u have any MSN or Yahoo Messenger, so you could guide me in real-time.
I'm in Indonesia and my internet connection was extremly slow.
I need to wait for 12 Hrs just to donwload the EXE. zip. And another 1 hours with failure installment process.
I've told in the forum about my progress and still having difficulty to connect to the SQLPLUS in path.
My aim is to get install iSQLPlus.
I'm not urging you to assist me, just when you feel[b] free and happy, you can mail me back or chat online with me by providing me you messenger address.
Thank you very much in advance for your geneoursity bow
Warmest rgds,
Harry.-

Help needed in Portal Search

Hi,
I have built a portal site using HTML Portlets and JavaPDK portlets, now I want to perform search on the contents. I have studied about oracle text and ultra search but could not find any clue how they interact with my dynamic JavaPDK portlet's contents that are coming from my self defined Database Tables.
Further more when I put search box/ simple search portlet in my page and search for any content like 'portal' it shows me some data, but if I search my own keywords that I had defined in the page properties I coulnt find any result.
Please help me in this regards.
Thanks
Jam

No, Portal search will only find content which is added through the Portal UI (Item wizards etc) or through the content management API wwsbr_api. Pending on whether Oracle Text is enabled, the search facility will be able to search within documents, URLs. This is done through a set of Oracle Text indexes :
- WWSBR_CORNER_CTX_INDX on WWPOB_PAGE$
- WWSBR_DOC_CTX_INDX on WWDOC_DOCUMENT$
- WWSBR_PERSP_CTX_INDX on WWV_PERSPECTIVES
- WWSBR_THING_CTX_INDX on WWV_THINGS
- WWSBR_TOPIC_CTX_INDX on WWV_TOPICS
- WWSBR_URL_CTX_INDX on WWSBR_URL$
Any content which is not added to these tables (e.g. a custom portlet which adds document to a custom table with a BLOB colum) will not be searchable through the standard search functionality.

Help Feature in Portal

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