Need help in recovering portal admin password - URGENT

Hi,
I am unable to start the ALUI LDAP Service and couldn't login to the portal too. Below is the error that I am getting when trying to start the ALUI LDAP Service and I m looking for help to reset the administrator password.
INFO | jvm 1 | 2013/01/16 20:33:11 | Initiating LDAP server start sequence...
INFO | jvm 1 | 2013/01/16 20:33:11 | Starting server on port : 3389
INFO | jvm 1 | 2013/01/16 20:33:11 | Initializing LDAP/X.500 BER protocol codec...
INFO | jvm 1 | 2013/01/16 20:33:11 | Detected 98 active CPU cores.
INFO | jvm 1 | 2013/01/16 20:33:11 | ApacheOpenLogFactory successfully loaded.
INFO | jvm 1 | 2013/01/16 20:33:12 | ApacheOpenLogFactory successfully loaded.
INFO | jvm 1 | 2013/01/16 20:33:12 | Could not start LDAP listener on port 3389:javax.naming.ConfigurationException: Unable to instantiate authtication provider Java class "com.bea.alui.directory.backend.auth.plumtree.PlumtreeAuthenticator". Please check your configuration and ensure that jvm has permission to instantiate this class.
INFO | jvm 1 | 2013/01/16 20:33:12 | WrapperStartStopApp: start main method completed
INFO | jvm 1 | 2013/01/16 20:33:12 | Wrapper Manager: ShutdownHook started
INFO | jvm 1 | 2013/01/16 20:33:12 | WrapperManager.stop(0) called by thread: Wrapper-Shutdown-Hook
INFO | jvm 1 | 2013/01/16 20:33:12 | Send a packet STOP : 0
DEBUG | wrapperp | 2013/01/16 20:33:12 | read a packet STOP : 0
DEBUG | wrapper | 2013/01/16 20:33:12 | JVM requested a shutdown. (0)
DEBUG | wrapper | 2013/01/16 20:33:12 | wrapperStopProcess(0) called.
DEBUG | wrapper | 2013/01/16 20:33:12 | Sending stop signal to JVM
DEBUG | wrapperp | 2013/01/16 20:33:12 | send a packet STOP : NULL
INFO | jvm 1 | 2013/01/16 20:33:12 | Received a packet STOP :
INFO | jvm 1 | 2013/01/16 20:33:13 | Thread, Wrapper-Shutdown-Hook, handling the shutdown process.
INFO | jvm 1 | 2013/01/16 20:33:13 | calling listener.stop()
INFO | jvm 1 | 2013/01/16 20:33:13 | WrapperStartStopApp: stop(0)
INFO | jvm 1 | 2013/01/16 20:33:13 | WrapperStartStopApp: invoking stop main method
INFO | jvm 1 | 2013/01/16 20:33:13 | Initiating LDAP server stop sequence...
DEBUG | wrapper | 2013/01/16 20:33:09 | JVM signalled a start pending with waitHint of 5000 millis.
DEBUG | wrapperp | 2013/01/16 20:33:09 | read a packet STARTED :
DEBUG | wrapper | 2013/01/16 20:33:09 | JVM signalled that it was started.
DEBUG | wrapperp | 2013/01/16 20:33:10 | send a packet PING : ping
INFO | jvm 1 | 2013/01/16 20:33:11 | Received a packet PING : ping
INFO | jvm 1 | 2013/01/16 20:33:11 | Send a packet PING : ok
DEBUG | wrapperp | 2013/01/16 20:33:11 | read a packet PING : ok
DEBUG | wrapper | 2013/01/16 20:33:11 | Got ping response from JVM
INFO | jvm 1 | 2013/01/16 20:33:11 | OpenLog: Registered application name: aluidirectory.osha-trn-wcims-01.alui (local machine only)
INFO | jvm 1 | 2013/01/16 20:33:11 | Initiating LDAP server start sequence...
INFO | jvm 1 | 2013/01/16 20:33:11 | Starting server on port : 3389
INFO | jvm 1 | 2013/01/16 20:33:11 | Initializing LDAP/X.500 BER protocol codec...
INFO | jvm 1 | 2013/01/16 20:33:11 | Detected 98 active CPU cores.
INFO | jvm 1 | 2013/01/16 20:33:11 | ApacheOpenLogFactory successfully loaded.
INFO | jvm 1 | 2013/01/16 20:33:12 | ApacheOpenLogFactory successfully loaded.
INFO | jvm 1 | 2013/01/16 20:33:12 | Could not start LDAP listener on port 3389:javax.naming.ConfigurationException: Unable to instantiate authtication provider Java class "com.bea.alui.directory.backend.auth.plumtree.PlumtreeAuthenticator". Please check your configuration and ensure that jvm has permission to instantiate this class.
INFO | jvm 1 | 2013/01/16 20:33:12 | WrapperStartStopApp: start main method completed
INFO | jvm 1 | 2013/01/16 20:33:12 | Wrapper Manager: ShutdownHook started
INFO | jvm 1 | 2013/01/16 20:33:12 | WrapperManager.stop(0) called by thread: Wrapper-Shutdown-Hook
INFO | jvm 1 | 2013/01/16 20:33:12 | Send a packet STOP : 0
DEBUG | wrapperp | 2013/01/16 20:33:12 | read a packet STOP : 0
DEBUG | wrapper | 2013/01/16 20:33:12 | JVM requested a shutdown. (0)
DEBUG | wrapper | 2013/01/16 20:33:12 | wrapperStopProcess(0) called.
DEBUG | wrapper | 2013/01/16 20:33:12 | Sending stop signal to JVM
DEBUG | wrapperp | 2013/01/16 20:33:12 | send a packet STOP : NULL
INFO | jvm 1 | 2013/01/16 20:33:12 | Received a packet STOP :
INFO | jvm 1 | 2013/01/16 20:33:13 | Thread, Wrapper-Shutdown-Hook, handling the shutdown process.
INFO | jvm 1 | 2013/01/16 20:33:13 | calling listener.stop()
INFO | jvm 1 | 2013/01/16 20:33:13 | WrapperStartStopApp: stop(0)
INFO | jvm 1 | 2013/01/16 20:33:13 | WrapperStartStopApp: invoking stop main method
INFO | jvm 1 | 2013/01/16 20:33:13 | Initiating LDAP server stop sequence...
INFO | jvm 1 | 2013/01/16 20:33:13 | LDAP server stop sequence failed:java.net.ConnectException: Connection refused
ERROR | wrapper | 2013/01/16 20:33:46 | Shutdown failed: Timed out waiting for signal from JVM.
ERROR | wrapper | 2013/01/16 20:33:46 | JVM did not exit on request, terminated
INFO | wrapper | 2013/01/16 20:33:47 | JVM exited on its own while waiting to kill the application.
DEBUG | wrapper | 2013/01/16 20:33:47 | Signal trapped. Details:
DEBUG | wrapper | 2013/01/16 20:33:47 | signal number=18 (SIGCHLD), source="unknown"
DEBUG | wrapper | 2013/01/16 20:33:47 | Received SIGCHLD, checking JVM process status.
STATUS | wrapper | 2013/01/16 20:33:47 | JVM exited in response to signal SIGKILL (9).
DEBUG | wrapper | 2013/01/16 20:33:47 | JVM process exited with a code of 1, setting the wrapper exit code to 1.
DEBUG | wrapperp | 2013/01/16 20:33:47 | server listening on port 32010.
STATUS | wrapper | 2013/01/16 20:33:47 | <-- Wrapper Stopped
Edited by: 982366 on Jan 16, 2013 9:21 PM

Dear Satish,
My email adds is : [email protected]
Do u have any MSN or Yahoo Messenger, so you could guide me in real-time.
I'm in Indonesia and my internet connection was extremly slow.
I need to wait for 12 Hrs just to donwload the EXE. zip. And another 1 hours with failure installment process.
I've told in the forum about my progress and still having difficulty to connect to the SQLPLUS in path.
My aim is to get install iSQLPlus.
I'm not urging you to assist me, just when you feel[b] free and happy, you can mail me back or chat online with me by providing me you messenger address.
Thank you very much in advance for your geneoursity bow
Warmest rgds,
Harry.-

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