Help? my iphone 4 has shut off. i left it in the car all day but it didnt over heat or anything because it worked afterwards. but now it wont come back on. ive tried updating it, and holding down the home button. my lock button doesn't work.
i also tried hooking it up to the charger but nothing
Dear Ashley - Y'day, I had the same problem. Before shutting off the phone vibrated for a minute or two and then the phone stopped working. I tried restart, charge all through y'day but it did not work. However, I left the phone without charging over night and tried today morning - luckily, it started and prompted me to upgrade to 5.1.1, which I did. I too have posted a question for help if there is some bug to fix. Hope your phone will also work again. All the best.
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Hi
You are in recovery mode. Do what your iPad is telling, which is to connect your iPad to your computer via USB and open iTunes. This link will walk you through the steps, but be advised, it may take several attempts to make it work.
http://support.apple.com/kb/HT1808 -
My iphone 4 locked up for several hours. i then tried to reset by holding down the home button and power button at the same time for 10 seconds and then the home button for 10 seconds. it is now completely black. what do i do? couldnt restore it in iTunes. Has anyone had this problem? Help!
Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
Did the Home/Power button thing and that worked but this I've only had this phone for about 4 weeks and it's locked up more times than my 3GS did the whole two years I had it! Ridiculous -
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my ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and only get the password screen again on the iPad. Any suggestions??
tried all that and was looking good with new software etc downloaded and then got a message in iTunes."we're sorry we are unable to conitue with your activation at this time etc " tried process again and got to the same message. iPAD still has the connect to it tunes screen ..any suggestions?
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how do I get data off my phone? when I plug phone into the wall and hold down the button i can get into photos and messages etc but when I plug into laptop it goes to recovery mode........therefore the data is not yet wiped? HELP! I got married last week on holidays and have not had a chance to save photos yet.
Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling -
My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
I cannot access Siri using my iphone 5 earphones provided with my phone. I press and hold down the center button on the earphones, but it doesn't activate Siri.
If you had checked the settings - you might have noticed that Siri isn't in the settings either. Siri is in the settings on the iPad 3, the iPad 4 and on the Mini.
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i restored my iphone 5c and it shut off and now it wont turn back on i tried to restore it nothing its fully charged and i tried to hold the home button and lock button it shows the logo and shuts off again
1st, try to do a hard reset if that does not work try this article
http://support.apple.com/kb/ts3281 -
My iphone 6 screen is black and is unresponsive to home key or lock button.
My iphone 6 screen is black and is unresponsive to home key or lock button. Phone is powered on and will ring, but no display. I have tried powering it off, but it will not respond. What do I need to do?
Hey stayhome4boys,
If you are having an issue with seeing only a black screen on your iPhone, I would suggest that you troubleshoot using the steps in this article -
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Start with the section titled If you see a solid color screen (black, white or blue)
Thanks for using Apple Support Communities.
Be well,
Brett L -
my ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I just got an Ipod Classic recently and downloaded Itunes. Got my music on my Ipod. My husband just got an Ipod Touch. I followed the directions on how to create a 2nd library and was able to load his music onto his Ipod. My problem is now I can not find my original library. I did what the directions said about holding down the shift key while opening Itunes and it still goes to the 2nd library that I created. How do i get my original library to come up? I tried several times with the same results. Please let me know what I need to do to be able to get into either library. Thank You.
Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.
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HELP ME MY IPAD 2 IS NOT TURNING BACK ON
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. (And there is no need to SHOUT.)
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Hi
I copied our entire music folder from our old pc on to the new imac, and all the apps, music etc is there, but no individual libarys, we had 5 very different ones, when pressing and holding the alt key on opeing itunes, nothing happens it just opens into itunes, no option to choose or create a libary, what am i doing wrong?Did you copy the entire iTunes folder, not just media? This includes the critical library.itl file.
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605
Now you say you had 5 libraries. If you really mean that then you would have to have copied 5 different iTunes folders in their entirety, not just one folder. Anyway, something makes me feel you did not copy a whole iTunes folder and all its subfolders and files, you only copied the music.
On the starting with the option (alt) key held down I really don't know what to advise. It works for me hundreds of times and just about everybody else here. The only thing I can suggest is to hold the key down longer or perhaps start iTunes and then 1 second later hold down the key for a few seconds.
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