Help needed on activity management

Hi,
I have created an activity in WEBUI for myself and when i try to verify the same in INBOX, the task is not available. I am new to this. can some one tell me what config changes are needed at the backend.
Thanks in advance.
Regards,
Udaya

Hi Uday,
If you require your activity to be displayed in your inbox, then you need to do Grooupware Integration.
Groupware Integration is used to integrate CRM Activity Management with the groupware applications, that is Microsoft Outlook and Lotus Notes, allowing you to synchronize business activities and tasks in your CRM calendar and your own groupware calendar.
To map the CRM statuses to groupware statuses, you Customize for CRM by choosing Customer Relationship Management -> Transactions -> Settings for Activities -> Mapping of Activities to Groupware -> Map Activity Status to Groupware.
For more information on this go throught the following link
[http://help.sap.com/saphelp_crm60/helpdata/en/5c/e90d3888a11c10e10000009b38f8cf/frameset.htm]
Wish this was useful to you
regards
Srikantan

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      Outgoing: 0
      Handler: 1
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