Help viewer is weird to display topics

Hi,
When I try to get help with the help viewer, I enter a word in the little window for a keyword search and Help always display that He can't find anything (Aucune rubrique d'aide correspondante n'a pu être trouvée in french) Per exemple : if I enter the word Safari... it's simple!! but after this message I go back with the little arrow and it display finally the information that he was supposed to display !!! Do I need the trash the library folder com.apple.helpui ??? What append after that?

Help Viewer crashes or shows blank....
http://discussions.info.apple.com/webx?[email protected]@.6897a2ae http://www.thexlab.com/faqs/helpviewer.html
This is a common bug in Panther. The solution to this problem is simple though:
• (~ means your home directory)
Go to ~/Library/Preferences and delete the following files......
com.apple.help.plist
com.apple.helpui.plist (you may or may not have this one).
com.apple.helpviewer.plist
Next go to ~/Library/Caches and delete the folder......
com.apple.helpui
Log out and log in. If the problem is gone, empty the trash. If not, put everything back.
or you can open MacHelp directly from .....
/Library/Documentation/Help and it works fine.
george

Similar Messages

Search in Help Viewer always returns "No matching help topics were found".

Hi!
I'm running 10.3.9 on 14" iBook G4.
Recently re-installed OSX from CD after a hard disk replacement. Help viewer was fine on the original / old installation of the same version number of OSX.
The CD installs a version earlier than 10.3.9. Possibly 10.3.4? Cannot recall... is this important?
After HDD replacement, went through all the updates fairly rapidly, and arrived at version 10.3.9. Excellent! Except one thing (there may be more, but I've only discovered this so far!)... searches in Help Viewer return the same message irrespective of what I search for. I type the search string (e.g. "dvd" ) in the search bubble in the Viewer window. The message is as follows:
[bouyancy aid with question mark logo] No matching help topics were found
I have tried the usual things, without success, of:
- Removing the Famous Four cache and preference files/dirs.
- Repairing permissions. This repaired a few 'permissions'.
- Rebooting.
I think the icon of the bouyancy aid is a comic irony, but very well suited to my situation. Anyone out there with any suggestions on how to fix, please?
RSJ

Excellent pointers, thanks!
I haven't quite got it working, yet, but have got it to a point that is better than nothing.
Very peculiar -- discovered that, after trying many of the troubleshooting ideas without success, the solution was to hit the "back" icon on the viewer to get to the list of help topics satisfying my search criteria... cannot work out why. It would appear that, for some reason, the viewer is skipping the page with the help topics, and going directly to the "No topics found" page. Curious. I am wondering if one of the above activities (from your help pages) may have helped.
Anyway. Thanks very much for your help on this, and your *very* rapid responses.
Yours most impressed,
RSJ.

Backup Help Viewer cannot display content!?

I am wanting to set up a new Backup plan but can't view the Help.

harv47 wrote:
Barney-15E wrote:
Nothing really changed in Help Viewer from Leopard to Snow, so the XLab FAQs will likely work with the SL version. What I would have suggested is covered there (mostly deleting the plists).
You could also try removing the com.apple.helpviewer cache in your user Library/Caches folder.
The good Doctor says:
"Leopard users: Delete the hidden Help Viewer cache folder. For instructions, see the "Help Viewer" chapter of our book Troubleshooting Mac OS X, Leopard Edition."
So I should buy his book? No fair! I tried everything else he listed, as well as your suggestion above. No luck.

Help viewer not working

When I type in a help topic nothing happens. Also, when I go to the home page it nothing happens when I click the links. This is really annoying becuase I want to ask a question and I can't get the help viewer to work.

See my "Troubleshooting Help Viewer" FAQ for comprehensive advice on fixing problems with Help Viewer.
In particular, the specific sections therein may prove helpful:
- If Help Viewer links do not work, see the "Help Viewer links do not work" section of the FAQ.
- If Help Viewer displays a blank window, see the "Help Viewer displays a blank window" section of the FAQ.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Is there any hope for Help Viewer?

I have read through as many discussions about Help Viewer problems as I can find, and still, help in Finder doesn't work. I have tried all of Dr. Smoke's suggestions and many others to no avail. Help Viewer still ends up going back to a blank screen, links that don't work, and the search just keeps searching.
All of the suggestions I have tried fix Help Viewer temporarily, but it has always gone back to its same old broken self.
If anyone out there can REALLY help, I would REALLY appreciate it.
Thank you!

Hi Jordan. Hopefully I can offer a solution for this which bugged me enough to really try to resolve it, and have now done so, at least for me.
First the essentials.
System Setup: Powermac G4 Dual 1GHz MDD. 1GB. MacOS 10.4.3
Issue: Loading Mac Helper from the Finder will result in a blank screen after the first launch. On first launch you will be able to click one or two links then it will not work and search will not function [issues may vary but blank screen always]
This problem occurred with earlier versions of Tiger. I have since done a clean install. Tried replacing the Help Viewer app from the Install disk and also the MacHelp.help document too, but it did not help. I even tried the same items from other disks just to check for corrupt files but still no change. Trashing the prefs does not seem to make any difference, nor the same with the cache folder but it can resolve other issues, just not this particular one.
NOTE Before others try this fix I strongly suggest you try the solutions suggested by Apple and those on the very good XLab web site. Here are a few related articles:
XLab. The most comprehensive guide to the Help issues.Check out the 'Help Viewer displays a blank window.' link.
http://www.thexlab.com/faqs/helpviewer.html
Apple. From the source. Not quite the same symptoms but offers Help advice on
'Mac OS X 10.2, 10.3: Mac Help Viewer unexpectedly quits'
http://docs.info.apple.com/article.html?artnum=107013
Solution:
1. Go to User > Library > Caches > com.apple.helpui [note: you need to launch Help Viewer at least once so that this folder is created]
2. Delete ALL files/ folders in the com.apple.helpui folder, if any.
3. Create a new folder inside com.apple.helpui and name it 'Mac Help' [the same as that created automatically by Help Viewer, case sensitive].
4. Select the new folder and use Command + I to see the folder 'Info'. First
label it red [to aid further diagnostics] and then change ALL the permissions at the bottom to *Read only* [click Details to see the options, not just 'You can'. Include Read only for 'Owner', 'Group' & 'Others'. You will need Admin access for this]. Close the Info panel.
5. Launch Mac Help from the Finder menu bar. If it was blank before, the Help Viewer screen should show the Mac Help homepage again. Try several links and search and Index. They should all work, and quicker now. Quit and relaunch. This time the Help Viewer works now and no blank screen. The issue with Mac Help is fixed ( but be aware that any other Help folders created could well cause the same issue, so check for these if it still happens and read on for details of how to deal with this other part of the issue)
*BUT*
Although this resolves the Mac Help issue, AS SOON AS OTHER MAC APPLICATION HELP's ARE LAUNCHED, IT IS MOST LIKELY THE ISSUE WILL RETURN!, hence the labeling of the Help folders red, to track newly created Help folders (i.e. Mail Help, Safari Help etc). If these are launched this automatically creates help folders in com.apple.helpui for them and they also cause the blank screen problem.
So, the best thing is to create Help folders in the same way that you did for Mac Help, for ALL Mac applications to avoid having to do it incrementally as and when you use another Mac application Help [or if you do a search it may well create folders anyhow]. These are the Help folders I have created, with the red label and 'Read only' permissions:
Activity Monitor Help
Address Book Help
AirPort Help
AppleScript Help
Automator Help
Bluetooth Help
Calculator Help
Chess Help
Console Help
Dictionary Help
Directory Access Help
Disk Utility Help
DVD Player Help
Font Book Help
Grapher Help
iCal Help
iChat Help
Image Capture Help
Mac Help
Mail Help
ODBC Administrator Help
Preview Help
QuickTime Player Help
Safari Help
Script Editor Help
Sherlock Help
Stickies Help
System Profiler Help
Terminal Help
TextEdit Help
There are probably more but these are the ones I could find fairly easily. If they are labeled red then it is easy to see if any others appear and cause the issue. Once I have done this I make a backup copy of these folders with the permissions set and archive it for use as and when I need to replace them.
Result: For me and my setup this has resulted in my being able to use Help normally without the blank screen issue for nearly two weeks now since I spent a lot of time looking at this issue. In fact I find Help works a lot faster and suffers fewer delays. Because this only requires amendments to file permissions, in a folder which is automatically replaced if deleted anyhow, I feel it is a safe and easy enough for most users to do if they have this problem.
I hope this offers a solution to other users with the same issue and who have tried the other suggestions (Including Dr. Smoke's and from Apple etc) but still have problems with the blank screen.
The Cause & Other Notes
Having been frustrated with this issue for several months now I spent some time trying to find the cause. It clearly does not effect everyone, and others have found the suggested fixes, such as trashing the com.apple.helpui cache folder and relevant preference files, have worked for them. It makes it a more complicated problem to identify. It appears perhaps to be related to your type/ speed of connection from the computer to the Apple help servers where the cache folders and files and downloaded from. This seems likely from error messages. It also appears that, for whatever reason, some of those files being automatically created when Help Viewer is launched are the actual problem. In order to explain why I think that, if you have this issue then you should get the exact same repeatable test which led me to find the solution.
Do this:
1. Firstly navigate to > Library > Caches > com.apple.helpui and trash this folder. Then before proceeding launch the following apps to help diagnose and follow what is happening:
a. Console [so you can watch for error message in console.log window]
b. Activity Monitor [to watch internet traffic during launch and browsing the Help Viewer]
c. Leave the FInder window so you can watch what happens.
2. Launch Mac Help from the Finder menu bar. It should launch and show the home page on the screen. Immediately you will see a new com.apple.helpui folder being created. Navigate into this so you can watch what is being placed in the newly created com.apple.helpui folder.
3. Now click on any of the Help links on the right (not the link to the apple web site). Immediately (slower if dialup and not already connected) you should see traffic over the network as the computer connects to the Apple help servers. Then, in the com.apple.helpui folder you will see a new folder called 'Mac Help'. Also some other numbered (0-15) cache folders which are not of interest right now. And on quit a file called 'TOCCache.plist' which does not effect things. Soon you should see an error in the Console console.log window something like this:
"2005-11-19 01:57:45.585 Help Viewer[1313] Exception raised during posting of notification. Ignored. exception: * End of archive encountered prematurely at 400"
I am not sure exactly why this is but it appears to be related to some sort of timeout and failure to fully download some items.
4. Now try to click on any link or Index. For me, nothing happens and I get only more error messages like:
"2005-11-19 02:02:21.190 Help Viewer[1313] Uncaught exception - * End of archive encountered prematurely at 400
2005-11-19 02:02:21.190 Help Viewer[1313] * Attempt to remove unrecognized exception handler 0xbfffdce0"
The only option is to quit out.
5. Immediately relaunch Mac Help. If it is like me then it will now be a blank screen accompanied by the following my critical error message:
"2005-11-19 02:03:33.543 Help Viewer[1319] * NSRunLoop ignoring exception '* End of archive encountered prematurely at 400' that raised during posting of delayed perform with target 375df0 and selector '_setupTOC'"
Now, everytime I quit a launch Mac Help it is the same error and blank screen.
This seemed to me to point towards an issue within the com.apple.helpui folder because when it is trashed Help Viewer will launch one time then stop.
So I went through each folder (I had a number of Help folders the first time) and tried moving it out of the folder, rather like testing for bad prefs in OS8.
Eventually I tracked the offending file/s down to this:
User > Library > Caches > com.apple.helpui > Mac Help > Contents > Resources > English.lproj > pgs > pgs.helpindex
As soon as this file is created then it all stops. Trash this file and relaunch and the homepage appears again until it appears and once again the problem reappears. This is totally repeatable for me.
Once I had isolated the problem file I tried various solutions to resolve it. The first was to replace it with the same file which is already in the System within the MacHelp.help documentation here (the system Library, not the User path)
Library > Documentation > Help > MacHelp.help
Copy MacHelp.help and then use Command + I and 'Show Package Contents' to navigate to:
MacHelp.help > Contents > Resources > English.lproj > pgs > pgs.helpindex
(right at the bottom of the pgs folder with hundreds of .html files)
I then replaced the existing pgs.helpindex with this one. It is different at it has an earlier Created date of 16/03/2005 (my vary), the one in the cache folder is Created 20/10/2005 (may vary?)
This allowed Help Viewer to launch correctly, but after a short time and re-launch it returned to the blank screen. Examining the file showed it was being overwritten by the later downloaded version, the one causing the problem. This led me to change the permissions to 'Read only' to prevent it being overwritten and after this the Help Viewer worked normally on relaunches.
I also changed and altered the permissions on the pgs/pgs2.helpindex folder in the same directory as the pgs folder as it seemed to also cause a problem.
So, finally I resolved the problem, with no error messages, the Help Viewer loading correctly and a working Help. However, I noticed that after a while the blank screen came back. Knowing the pgs.helpindex was OK it seemed likely that other .helpindex files in other Help folders created in the com.apple.helpui folder. This proved the case because, on trashing the new Help folder, it launched again. Swapping the downloaded .helpindex in say, Mail Help, and changing the permissions fixed it, until another Apple application Help folder was created and it re-occurred. The problem does not occur with all the Mac application Helps, but with some (notably for me, Mail Help, Safari Help and some others).
Finally I found that rather than digging into the apps contents I could get the same fix and also quicker Help browsing by simply creating the actual Help folders as described above and ensuring the .helpindex (or other folders/ files like idx) was not created.
From nearly two weeks trials it so far appears to completely resolve this issue.
Just be aware of any new Help folders/ files being created.
The are a few other observations:
1. I tried just altering the permissions on the actual com.apple.helpui folder to 'Read only' but whilst it allowed the Help Viewer to open fine, it broke links within the application Help windows.
2. I have not tried many Helps on other non Apple applications. I find that Toast help triggers error messages:
"2005-11-19 02:27:02.229 Help Viewer[1340] -[IdxSearchController openIndices:] caught a VTWIN exception. Bad index file is /Applications/Toast 7 Titanium/Toast Titanium.app/Contents/Resources/English.lproj/Toast Help/Toast Help idx
It is not possible to change the 'Toast Help idx' as it is an exec file. The errors do not seem to break Help Viewer. I had similar error messages from Quicktime Help when it loaded. I suspect that the Toast help is broken for similar reasons as mac Help b (it works for links to installed pages but not external ones). But it could be from the alterations to the Help folders. Either way at least Help works.
3. It is possible to get most .helpindex files from the relevant application contents but just using the Help folders is a quicker solution.
4. I can't help feel that the difference between those that have or do not have these issues is a slower connection, i.e. non-broadband. I have a 64k ISDN connection through a router which is pretty much 'always on' with solid 7KB speeds, but it seems this is insufficient for Help to work properly. I read elsewhere that connection speed appears to be an issue and Help is sensitive to this. It would be interesting to know what type of connection people with the issue have. I also have a hardware firewall in the router which may be a factor but it does not stop any other normal traffic and allows the files through anyhow. It has been in place for 6 years and with no issues. Just wanted to note it.
5. Certainly for my situation, it appears that the files being downloaded from the Apple help servers are actually causing the problem at my end. I can't explain why or how other than the tests explained above are repeatable and that using the same file but from the System file resolves the problem. It remains unclear why a slower connection would lead to files downloading which affect some people but not others? It may be something totally different of course but the error messages in Console do seem to point towards this.
6. I imagine the reason why the files and folders are downloaded are to ensure that they are kept up to date, as the pgs.helpindex for instance is a later creation date. However I do not seem to have any problems browsing or looking at topics, especially with the 'Include product Support Searches' option selected in the Help View menu. It means that there is extra traffic but gives a wider range of responses from Apple. Perhaps it is better to deselect this option if you have a slow dialup connection?
Summary
I hope that this solution can help others with this issue and perhaps other related problems. There is no way of me testing it further and I do not know how others who seemingly do not have a problem can check this. I just know it resolved it for me. I am no expert but a long time Mac user who is used to simple and elegant functionality, not the ongoing saga of the current Help, and wanted the thing just to 'work'.
Good luck
Simon

Help with Mac Help Viewer

Hello to whoever is looking at this posting. This may be somewhat out of the norm, but for some odd reason, if I ever try to use the Help function in finder, nothing displays. I just get a blank screen with the "ask a question column", but it acts like it is trying to load continuously. I have to force quit to exit.
Does anyone know why this would be or if there is a specific software update to rectify this problem. This machine is still under 1 year basic warrenty, would it make sense to contact support for this? I have no other software conflicts which is the weird thing. Im using Mac OSX Version 10.3.9.
Thank you for any help with this help issue!
Andrew

Help Viewer crashes or shows blank....
http://discussions.info.apple.com/webx?[email protected]@.6897a2ae http://www.thexlab.com/faqs/helpviewer.html
This is a common bug in Panther. The solution to this problem is simple though:
• (~ means your home directory)
Go to ~/Library/Preferences and delete the following files.....
com.apple.help.plist
com.apple.helpui.plist (you may or may not have this one).
com.apple.helpviewer.plist
Next go to ~/Library/Caches and delete the folder......
com.apple.helpui
Log out and log in. If the problem is gone, empty the trash. If not, put everything back.
or you can open MacHelp directly from .....
/Library/Documentation/Help and it works fine.
george
iMac Flat Panel 1.25GHz 80GB 256MB Mac OS X (10.3.9)

Help Viewer in Finder and iTunes not working properly

When I click on any of the links in the Finder help viewer, nothing happens; if I type something in the search box, a list of topics display but if I click the show button for any of them, nothing happens. Same in iTunes. Looks like my help is screwed up with Apple apps. Any suggestions?
Thanks
Yvan

Hi Danycom,
Try this... locate these files: com.apple.help.plist and com.apple.helpviewer.plist and com.apple.recentitems.plist and
There are located here:
/Home/Library/Preferences. Open the Preferences folder, locate those files and drag them to the Trash. Empty the Trash and reboot. This fix should also correct your iTunes Help Viewer also. If this doesn't do the job, post back and we'll dig deeper!
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Adobe Help Viewer 1.1

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I can't figure out how to add a new topic...since I am now
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Unable to display topics in OHW

Greetings,
I am using OHW 2.0.2 and having problems displaying topics. My ohwconfig.xml looks like...
<?xml version='1.0' encoding='UTF-8'?>
<helpConfiguration
version="2.0"
xmlns="http://xmlns.oracle.com/help/web/config">

<brandings>
<branding text="HP OpenView Web Console Help" />
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<locales>

<locale language="en">
<books>
<helpSet id="ovwebhelp"
location="http://localhost/ohs/?type=ov_web&locale=en&port=80" >
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<navigatorAliases>

</parameters>
</helpConfiguration>
Unfortunately while ohw displays the table of contents correctly, I can't select any topic and see the table of contents. The URL for the helpset is a generated helpset with just one subhelpset:
<?xml version="1.0" encoding="UTF-8" ?>
- <helpset>
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<subhelpset location="http://peony:80/help/en/ov_web/ui/gStart/getStarted.hs" order="2147483647" />
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I'm running all of this on a single Windows XP machine peony with JDK 1.4.2. What do I need to do to ensure OHW displays the content of my topics? I thought the <contentLocation> element was the only additional thing I needed to do, but that's not working.
thanks,
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Greetings,
I am still pursuing problems with OHW and displaying the help content correctly. All the subhelpsets are under the same directory structure, e.g. help/en/ov_web/ui/hoh, help/en/ov_web/ui/usingHelp, etc. The html files in the subhelpsets usually reference a shared jpg file in their html file...
<body leftmargin="10px" topmargin="12px" marginheight="12px">
<img class="bannerrightimage" src="../../../common/image/banner_graphic.jpg" alt
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where banner_graphic.jpg resides in the help/en/ov_web/common/image directory. Note that the common directory itself contains no subhelpsets, but stylesheets and graphics shared by all the help html files.
I have added all the subhelpset locations to ohwconfig.xml with the <contentLocation> element (including the common/image directory). All subhelpsets are referenced via an apache alias that points to the help directory. OHW is not displaying images that are referenced in the html for the topic. If I look in my access_log for apache, I find that the URL to banner_graphic.jpg is wrong...
15.2.113.125 - - [01/Mar/2005:13:12:18 -0700] "GET /ohw/help/common/image/banner_logo.gif HTTP/1.1" 302 -
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So, what do I need to add to my ohwconfig.xml to get it to reference URLs that are shared by multiple html files, but still within a directory specified by a contentLocation element. If needed, I can mail you my ohwconfig.xml and portions of the subhelpsets to reproduce the problem.
thanks,
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Kindly help to develop alv grid display

Hi ,
I have a requirement in which I need to display ALV GRID display and in its tool bar 4 butons are required. In the same view down to alv display i want to develop a tabstrip and its functionalities.I have designed classic alv using SALV_WD_TABLE component. I want a good GRID Display, not like flat field names that comes in list display, looking for bulged fields(like what comes for ALV GRID in normal abap) display with print version etc hidden and buttons at the top of ALV. Kindly help
Highly rewarded
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Edited by: Lakshmi Menon on Nov 27, 2008 4:49 PM

Well Web Dynpro is generally output in HTML so the output formatting is never going to quite look like a desktop application (which is the case with the ALV Grid). You have very little control over the look of the column headers. In fact you can only manipulate what is available via the Portal Theme.
There is a new Tradeshow Plus theme available in NetWeaver 7.01 which uses a gradiant background for the column headers. This gives them a little more depth:
http://www.flickr.com/photos/tjung/3068850120/
The other option is next year when NetWeaver Business Client version 3.0 comes out, you will be able to render Web Dynpro applications using the NWBC Smart Client Rendering. This will render Web Dynpro applications using desktop libraries instead of HTML/Browser. This gives Web Dynpro a more SAPGUI/Desktop appears of course.
http://www.flickr.com/photos/tjung/2685619882/in/set-72157606418550143/

Drive Utility Help Viewer "does not know how to handle selected URL"

I have Drive Utility 10.5.6, according to . I'm trying to reformat a FAT32 partition on an external drive to Mac OS X Ext. Journaled in preparation for using SuperDuper to back up my Mac HD boot partition. For a time, which seems to have passed, now that erasing the partition has been done. The Disk Utility Help wouldn't work. Instead of putting up topic information, I got a message saying "Help Viewer does not know how to handle selected URL", followed by an reference to an html file that allegedly existed inside a set of folders inside the app. Where, of course, Finder cannot see. Once the erasing was done, Help seems to have come back. I tried Apple Support, but could only get a reference to OS 9 Appleworks macros not working in OS X. No help at all. Is this a question? I don't know. Help is working now. But for a while it was very annoying. It must be one of those little windows glitches that no one ever bothered to fix.

In order to change a FAT or NTFS formatted drive for use with OS X you will need to do the following:
Extended Hard Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
If you have an Intel Mac and can partition the drive using GUID then you can have FAT32 and OS X partitions on the same drive.
As for problems with the Help viewer see:
In most cases doing the following will restore the Help Viewer:
1. Trash the following three files, if extant:
/Home/Library/Preferences/com.apple.help.plist
/Home/Library/Preferences/com.apple.helpui.plist
/Home/Library/Preferences/com.apple.helpviewer.plist
2. Trash the /Home/Library/Caches/com.apple.helpui folder.
3. Empty the Trash and Restart.
Visit The XLab FAQs and read the FAQ on the Help Viewer for additional suggestions.

Regarding creation Of Help View

Hi , Can Any body Tell me what is the step by Step Procedure how to create the Help View. Plz it's urgent .
Thanks&Regards .
Nihar.

Help View ( SE54)
Help views are used to output additional information when the online help system is called.
When the F4 button is pressed for a screen field, a check is first made on whether a matchcode is defined for this field. If this is not the case, the help view is displayed in which the check table of the field is the primary table. Thus, for each table no more than one help view can be created, that is, a table can only be primary table in at most one help view.
Go thru this link plzz
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Difference between "Help View" and "Search Help"
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Problem in search help view for Contact (BP_CONT_SEARCH)

Hi,
I am trying to create service order. There I have 2 fields ... Sold-to-Party and Contact.
when I say F4 for Contact it is displaying the next screen with 4 parameters. There I have Account ID paramater.
In the CRM 6.0, the Account ID is being populated with Sold-to-Party ID, by default.
But, Now I am working in CRM 7.0. The Account id is not defaulting to Sold-to-Party ID.
And I observed that in CRM 6.0, all the fields on Serch help view are binded to SEARCH->VALUE1 attribute.
But, In CRM 7.0, this is not done. I donno whthr it might be the reason..or som thing else.
Please let me know, for defaulting this value, what we need to.
Thanks,
Sandeep

Hi,
I am trying to create service order. There I have 2 fields ... Sold-to-Party and Contact.
when I say F4 for Contact it is displaying the next screen with 4 parameters. There I have Account ID paramater.
In the CRM 6.0, the Account ID is being populated with Sold-to-Party ID, by default.
But, Now I am working in CRM 7.0. The Account id is not defaulting to Sold-to-Party ID.
And I observed that in CRM 6.0, all the fields on Serch help view are binded to SEARCH->VALUE1 attribute.
But, In CRM 7.0, this is not done. I donno whthr it might be the reason..or som thing else.
Please let me know, for defaulting this value, what we need to.
Thanks,
Sandeep

Help view to get two table entries in search help

Hi,
I have created the help view for join two tables and that help view was called in the selection method for creating search help of the custom table field. since it has show inthe selection screen , it is fetching only one table entries. and the shown entries are displaying but not passing.
Please provide the steps to get the two table entries and the displayed entries should pass.
Thanks in Advance,
siva

Hi sivanag,
1. Try your view with SE16/SE16N to see if it really finds what you expect
2. Use the same data elements in help view as on selection screen
3. read documentation and F1 help on all fields you see in the search help definition - especially only field marked as EXPORT parameter will be put back on screen.
But, sincerely, I don't know what your selection-screen looks like.
Regards,
Clemens

Help Viewer is an issue with InDesign CS6

Would anyone happen to know if the Help Viewer is an issue with InDesign CS6? Even with a manual install the Help feature launches without issues the first time and won’t launch after the second time. This is the message we are receiving on Windows 7:
“Help viewer is not installed check your internet connection and reinstall InDesign”

Anup R. wrote:
Can you try the option mentioned in 2nd para of the reply, if you are connected to internet?
You can try changing the preference "General Settings" > "Display Local Help content only" to "No" so that application launches the online help content.
-Anup.
YES! It does help.Thank you very much. I changed the setting yesterday but side tracked before I see the online content works. So in general scope, yes it takes me to the online help center, which gives me options for more "community" answers. So yes, thank you for making me look further.
However, I really was a fan of the local help that looked like and felt like the user manuals produced by Adobe, not just blogs, and more message boards. So I am still partially dismayed that I take the time to download and update the local help files, but can't use them. And wish Adobe would just fix the problem, so I can have immediate access to user manuals without having to surf all over for answers. Perhaps this is a novice thought, but I liked reading it in manual formats provided by the amnufacture of the software.
Thanks again though for the help and it will just have to get used to this method. UNLESS you can tell me good news of something else I am missing?

Help viewer is weird to display topics

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