Help with Adobe Bridge CS6

Before my Mac was updated my Bridge was working fine. Now it won't open all the pictures I select for editing. What can I do to fix the problem?

What error messages do you see. What extension are the pictures that do not open?
Check the file name closely. Turn on option to see extension so you don't have something like bird.jpg.jpg

Similar Messages

I have problem with adobe bridge cs6. Every time I open it Bridge tells me to Purge Cache. I have CS

I have problem with adobe bridge cs6. Every time I open it Bridge tells me to Purge Cache. I have CS6 on two computers and it works fine on one of them. I have tried to reinstall it without succeeding to fix the problem. Does anyone have the same problem and a solution to it?
"Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation."

You must have a Mac. Try this.
Quit Bridge, from user library (NOT system and root library) preferences folder find and delete the com.adobe.bridge5.plist file manual. Do this also in same user library caches folder (Caches/Adobe/Bridge CS6) and inhere find and the folder called 'cache' and drag it to the trash.
restart Bridge holding down option key and choose reset preferences, then try again.

Hi, I really need help with Adobe Bridge and am under a deadline (of course!)

Adobe Bridge is refusing to open for me. I've been using the CC for over a year now and have had no problems. I'm using it on a Mac Book Pro OS X 10.9.3.
I'm working in Indesign and no matter I tried Bridge would not open. I've tried force quitting it and restarting, checking for updates but nothing has worked so far.
Please can anyone help, I'm really under pressure to meet a print deadline?
Many thanks,
Sarah

Hi Omke,
Thanks for your help. I really appreciate you taking the time. Unfortunately it didn't solve my problem, however I was chatting with customer support and they were able to see it is a technical issue, so now its just a matter of contacting the technical support office when it opens.

Editted in Camera Raw Indicator missing with Adobe Bridge CS6, Mountain Lion

Hi there,
I have always been using bridge for many years to edit my photo in RAW. last week I just moved to Mac from PC.
Usually, when I am using PC, after I editted my RAW file using Camera RAW 6.5, usually on the right corner of the thumbnail,it would show indicator showing that the RAW file has been editted.
But the indicator didn't how under Mac OS. Is there any option to turn that back on? The indicator really helps differentiate between RAW files and JPEG files
Thank you in advance,
Best Regards,
Jeffri

Herewith I accompanied an image for better illustration:

Adobe Bridge CS6, Camera Raw

Hello,
I need urgently help.
I'm working on a MacBook Pro with Adobe Bridge CS6 since more than 1 year, using Camera Raw, v 8.6.0.254 without any problems.
Last month I bought a Mac Book Air and installed Photoshop Elements 12, Adobe Bridge CS6 and Photoshop CS6. But I'm still missing the possibility to open my pictures in Camera Raw.
After downloading the actual version 7.01 of Camera Raw from the website of Adobe.com and trying to install it I got the following error report:
UPDATE FEHLGESCHLAGEN;
Updates konnten nicht installiert werden. Dieser Path ist für Sie nicht geeignet.
Name of the downloaded program is: AdobeCameraRaw-7.1-mul-AdobeUpdate.
What shall I do to get Camera Raw running?
Thanks so much for your help
dieter

What camera and version of ACR?

Adobe Bridge CS6 has stopped working - has issue been resolved?

Hello.
I am experiencing the above problem with a new install of CS6.
Has this issue been resolved?
CS6 Design and Web Premium installed on Win 7 pro 64 bit Dell Precision laptop. Error with Adobe Bridge cs6: "Adobe Bridge CS6 has stopped working", problem event name "APPCRASH". Error occurs when opening Bridge from Photoshop and other apps (Browse in Bridge) and directly from desktop or start menu. Also a cache directory is not being created under c:\user\<user>\appdata\roaming\adobe\bridge\. Holding ctrl key down and double clicking icon gets same message, cannot get at reset window.
Performed the following with no change: verified Bridge and full suite is on latest version (Bridge=5.0.2.4); created desktop icon directly from bridge.exe; verified application was installed and is starting with administrator privileges; verified latest display driver installed; performed complete uninstall of CS6, CC cleaner tool run, then full reinstall; Error under Event Viewer: faulting application: Bridge.exe and faulting module name: ntdll.dll; disabled UAC; tested memory for damage using MemTest86-good.
Thanks for any help you can provide.

A follow up to the above.
There appears to be a number of possible causes for this type of error. In my case it was somewhat specific. I had a stand alone copy on this same machine previously of Adobe Photoshop CS2 (only) which was completely uninstalled prior to the installation of CS6. There is an issue with Bridge CS6 being installed on a machine that has Bridge CS2 on it. I wasn't aware of Bridge being present with my copy of Photoshop CS2 but apparently there were at least some components of Bridge CS2 left after the uninstall. The workaround that solved the issue for me was the creation of an empty folder:
C:\Users\[your user name]\AppData\Roaming\Adobe\Bridge CS2
For those of you who may have this situation.
Here is where I found the solution (sixth thread down):
Bridge CS6 won't open running on Win7

Uninstalling Adobe Bridge CS6 after installing Adobe Bridge CC

I got all of my Adobe Applications on my MacBook Air through the new Adobe Cloud service. At that time, all of the applications were Adobe CS6. When I saw that Adobe Bridge CC was available, I downloaded it immediately. I had been having problems with Adobe Bridge CS6 working with my Adobe Photoshop CS6. After installing Adobe Bridge CC, I did not find the uninstaller application for Adobe Bridge CS6. I found two copies of the uninstaller for Adobe Bridge CC. Where can I get a copy of the uninstaller for Adobe Bridge CS6 for Mac?

Vizzpat there is no separate uninstaller for Adobe Bridge CS6. Adobe Bridge CS6 is installed by several applications. When those applications have all been removed then Bridge CS6 will be removed as well.
In general you can locate the uninstallers for Mac OS in the Applications/Utilities/Adobe Installers folder. You can also find additional information regarding installing and removing applications at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Adobe Bridge CS6 does not display WMF graphics files - what to do?

The question says it all. I am running Win7Pro 64bit with Adobe Bridge CS6. This may be a windows/microsoft/wmf file format problem...but what to do? WMF files display with a icon only. Please advise.

Apparently Bridge cannot preview .WMF files. I have old ClickArt CDs and occasionally want an image. So I have converted all the .WMF files to .AI using a script in Illustrator. Once converted, Bridge will display a thumbnail.
Here is the script written by Carlos Canto. (Thank you Carlos, whoever you are!)
Copy the script text. Paste in a plain text editor. Save as ConvertWMFtoAi.jsx in the folder Program Files: Adobe: Adobe Illustrator CS6: Presets: en_US: Scripts
Then you find it in Illustrator under File: Scripts
// script.name = makeAiFilesPDFcompatible.jsx;
// script.description = opens and resaves Ai files with PDF compatibility checked (Folder Batch);
// script.requirements = none
// script.parent = CarlosCanto // 06/4/2013;
// script.elegant = false;
// script.forumPost = http://forums.adobe.com/thread/1224874?tstart=0
var folder = Folder.selectDialog("Select Source Folder..."); // select folder
if (folder==null) {
                    alert("Good Bye");
else {
    var files = find_files (folder, ['.wmf']);
          var fileCount = files.length; // count them
          if (fileCount>0) {
                    for (i=0; i<fileCount; i++) {
            var idoc = app.open(files[i]);
            var saveOpts = new IllustratorSaveOptions();
            saveOpts.pdfCompatible = true;
            idoc.saveAs( files[i], saveOpts );
            idoc.close();
        alert(fileCount + ' file(s) processed');
          else {
                    alert("There are no Illustrator files in this folder.");
// recurse subfolders - Peter Kharel
function find_files (dir, mask_array){
    var arr = [];
    for (var i = 0; i < mask_array.length; i++){
        arr = arr.concat (find_files_sub (dir, [], mask_array[i].toUpperCase()));
    return arr;
function find_files_sub (dir, array, mask){
    var f = Folder (dir).getFiles ( '*.*' );
    for (var i = 0; i < f.length; i++){
        if (f[i] instanceof Folder){
            find_files_sub (f[i], array, mask);
        } else if (f[i].name.substr (-mask.length).toUpperCase() == mask){
            array.push (f[i]);
    return array;

When using the camera downloader in Adobe Bridge CS6 with Nikon D5200 we are unable to see previews of the photos and it is very slow to download. The issue occurs under a the users rights, but not under admin level. This is a new issue

When using the camera downloader in Adobe Bridge CS6 with Nikon D5200 we are unable to see previews of the photos and it is very slow to download. The issue occurs under a the users rights, but not under admin level. This is a new issue.

Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

FLVs created with ADOBE MEDIA ENCODER CS6 do not display thumbnails in ADOBE BRIDGE CS6

Could you please attempt to shed some light on why FLVs created with ADOBE MEDIA ENCODER CS6 do not display thumbnails in ADOBE BRIDGE CS6, yet apple finder is able to display thumbnails for these same FLVs without issue?
I'm running CS6 Production Premium with ALL updates installed on 10.6.8
I appreciate any input and help provided the input is provided by someone who either
A) knows the answer because they actually work for adobe
B) actually tried this themselves before attempting to provide a solution
If the conclusion is that it is a codec issue or a header issue with the FLVs You'd have to present a very strong case to back that claim up as it makes no sense whatsoever that CS6 is unable to generate thumbnails for media encoded using CS6, yet Apple finder can without issue. NOT to mention the FLVs in question are CREATED on the same machine with the same codecs installed that is trying to generate previews in Bridge.
Apologies if my frustration is showing, I've gotten and seen several... incompetent replies on this forum regarding this issue and it has never been actually addressed properly as far as I can tell by Adobe support.

We are all just incompetent users here. As pointed out before this is just a user to user forum, Adobe rarely checks in.
I was hoping by now you would have gotten to the bottom of this problem and were offering a solution.

I can't run adobe bridge cs6. Weeks trying to get Adobe support - no help

I read something about people using cc being able to move a folder from common files to the bridge folder and that fixed their problem. Not so lucky on my end.
It's been 4 weeks, something like the equivalent of 5 - 7 DAYS on hold, never reaching anyone who actually knew how to fix this.
I had cs6 properly installed for a couple of weeks on my win7 desktop and my win8 laptop (both 64 bit). Then out of the blue, bridge just stopped working.
Although I've done everything I've been told -- uninstalled, run cc cleaner from adobe, reinstalled. Done that multiple times, and once through every folder on the computer to eliminate adobe stuff, then reinstalled and no luck. Tried moving the folder, no luck.
Bridge won't even load - it just gives me an error message and there's no way I can load it. Adobe insisted that I create a new admin and install PS and BR there. It did work, but did not allow me to use my main login and run bridge. So If I want to use bridge + a program other than a CS6 program, I couldn't do it. No help whatsoever.
Please help. I've gotten the case escalated, but adobe never calls or if they do call (they tried once or twice), they don't leave a phone number and they usually call outside the hours you suggest are the best for reaching you. I keep having to start at the beginning, with the low level techies, and after several hours, I can get them to take my number and schedule a call with the escalation / senior team.
I want the CEO or someone to realize how badly they are abusing their "customers". BUT right now I need to get some work done. I don't want to invest the time to set colors for my monitor or do any customization because they'll just ask me to wipe it again anyway.

Hi,
I don't know why there's a problem seeing the content of my original post, but I am logged into the forum, not using email.
When I try to launch bridge, I get an error message that says "Adobe Bridge CS6 stopped working" and the following details:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Bridge.exe
Application Version:          5.0.0.399
Application Timestamp:          4f5ec28e
Fault Module Name:          Bridge.exe
Fault Module Version:          5.0.0.399
Fault Module Timestamp:          4f5ec28e
Exception Code:          c0000005
Exception Offset:          000000000036ae49
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          dca5
Additional Information 2:          dca5eef3eb4639786ac397e2f866e6e1
Additional Information 3:          ffe3
Additional Information 4:          ffe33cae3dc9a74a841b6be78d093ff8
Of course, Bridge never actually launches.
As far as the fact that some setting on my computer is incorrect, I'd love to find that magic switch to fix it, but remember that this happened after Bridge was properly installed and working for a couple of weeks after my purchase, and it died on BOTH my win7 desktop and my win8 laptop. Different OS, different hardware, both Dell and both 64 bit.
I've been very careful about having administrator privileges on both computers, and to my knowledge, I didn't install anything new between the time I installed CS6 and the time Bridge died. I'm very slow to update windows, after it wiped my partition and nearly cost me all my data and photos... I research like crazy, and I don't understand this. But I use photoshop and illustrator in combination with other programs so I can't have a situation where I can't be logged in as me using bridge.
Please give me your thoughts - any hints are appreciated... fyi - adobe low level phone tech support has been playing hold music for the last 194 minutes.
Thanks!

Adobe Bridge CS6 doesn't open after install. it gives me an error message. Anybody can help?

The message I get when I open Adobe Bridge CS6 is: The operation could not be completed.
Adobe Photoshop CS6 works fine. Can anybody help me?

Can anybody help me?
The people in the Bridge Forum?
https://forums.adobe.com/community/bridge/content
Have you tried resetting the Preferences (pressing cmd-alt-shift at starting until the appropriate dialog appears)?

Someone who can help me to do. Adobe Bridge CS6 Update 5.0.2 The update is not applicable. Error Code: U44M2P28

Someone who can help me to do. Adobe Bridge CS6 Update 5.0.2 The update is not applicable. Error Code: U44M2P28

be sure to use the correct update (32 or 64 bit).
http://www.adobe.com/downloads/updates/

Can't delete images with adobe bridge for days , don't know how to fix this , can you please help ?

Can't delete images with adobe bridge for days , don't know how to fix this ? Can you help please ?

Thank you so much for sharing

Adobe Bridge CS6 display question

I am a landscape photographer. Many times I shoot multiple exposures of the same scene to combine them later in HDR. These are generally 3 or 5 exposures taken at the same time. It would be very useful to see each set of multiple exposures on a separate line in Adobe Bridge so I can quickly choose which set to use for processing in HDR. Does anybody know how to do that? I could not see it in the View options in the menu bar of Bridge. I am using Adobe Bridge CS6 (5.0.1.21) on MAC OSX 10.6.8. Any help is appreciated. Thank you.
www.ajitphoto.com
Sunnyvale, CA

It would be very useful to see each set of multiple exposures on a separate line in Adobe Bridge so I can quickly choose which set to use for processing in HDR
You can't do so in Bridge when having different amounts of series. If you shot always 5 you could drag the content window to a new size in combination with changing the thumbnail size so 5 thumbs would show in a row. The same with 3 but there is no way to have a content window showing 1 line with 3 and 1 line with 5 files in the same panel.
In filmstrip mode you have 1 single line but that does not meet you wishes also.
There is the option to auto stack for HDR or Photomerge (Stacks / Auto stack Panorama-HDR) but frankly spoken this sucks because it either does not do the job properly or simply crashes Bridge to my experience.

Help with Adobe Bridge CS6

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