Help with setting up SPA303 and/or 7960

Hi,
I purchased two pre-owned phones to use with my VOIP service, and I'm not knowledgeable in the software/firmware for these products. I'm sorry for my newbie questions, however, i am thoroughly confused on what to do.
7960 - I did a factory reset by holding # and typing 123456789*0# and option 2, but it says "TFTP File not Found" - I tried running a TFTP server from my computer based on what some blogs said so I can upgrade the firmware to SIP but i've had zero luck in that department. I was thinking it needed to be converted to SIP, but I really have no idea, and the pressing the settings button won't do anything (so I cannot check the actual firmware that is installed) it just shows the "TFTP File not Found" message.
SPA303 - I need to factory reset the phone but I do not have the admin password.
Can someone tell me what I need to get these devices working? I'm in desperate need of a phone that will work so I can get my communications back up.
Thanks!

The cisco phones and ATAs are designed to allow providers to lock them with an admin password. They are designed not to be able to be unlocked.
If you purchased the phones to use with another ITSP, I would go back to your place of purchase and ask for another phone that is not locked.
alternately you could review the wireshark capture and verify which provider the phone is trying to connect to for provisioning, for example, sip.speakeasy.net. Go to that provider and see if they will unlock the phone for you.
Most providers use certificates and encryption for provisioning, and it's difficult to spoof/workaround.
I don't believe the spc tool will allow you to push an unlocked config to the phone, it will allow you to create an unlocked config, but getting it on the phone is problematic.
Small business IP phone docs
https://supportforums.cisco.com/docs/DOC-9922
IP phone provisioning guide
https://supportforums.cisco.com/docs/DOC-9894
- Dan

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From: [email protected]
To: [email protected]
Subject: Barbara Brundage, can you help with PS Elements 11 and Epson R2000 printer issue?
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