Help with sm 4.0 email and ccms
Hi,
I'm having problems generating emails in sm 4.0.
I've configured the landscape in t/c solution_manager and have alerts appearing for my trainng system. I'm just checking cpu at moment. I've set the treshholds to a low value in order for alerts to be constantly created. I can confirm the alerts and wait 10 mins and the alert is in red again for cpu.
I've configured the remote agent and it's appearing in RZ21 has active.
In RZ21 i've gone to config central system >>> assign central auto-reactions.
I've added my sid, mte class and autoreaction.
For the autoreaction i'm using:
Function module : SALO_EMAIL_IN_CASE_OF_ALERT
Parameters:
SENDER osheaj
RECIPIENT [email protected]
RECIPIENT-TYPEID U
I've activated central system dispatching and it finishs ok.
I've checked table: CSMCENTOOL and it's got a number of entries for the monitored system.
I've checked so01 and scot and there are no messages or emails waiting to be sent.
I've also configured everything in client 000.
I'm not getting any error messages.
Does anyone know anyother tables i can check to track where the problem is?
Thanks
Jim
Hi Jonna,
Have you configured everything in 000.
2. Go to Technical Infrastructure >>> Configure Central System >> Assign Central Autoreactions:
3. Click on new in central auto reaction and give it a name.
4. Add the following properties to it: function:salo_email_in_case_of_alert
control: only in cen
parameters : see entries above
release : auto-reaction
5. Select System ID, MTE Class and Auto Reaction
6. Click on Assign Central Auto-Reactions
7. Hit back button and go to configure central system >> activate central system dispatching
Also make sure job: SAP_CCMS_MONI_BATCH_DP is running.
You can check in RZ20 if the alerts are actually been generated and then also manually execute the alert to check if the emails are being created.
Hope this helps....
On ditribution list's i assume for recipent you just enter the email address for the distribution list. And if the sender has a generic email address like [email protected] you can enter this in the user id of the user generating the alerts.
rgds
Jim
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JIM......... jim@ aol.com.... 292709............. 3/20/2007.......3/28/2007............516
KIM......... kim@ aol.com.... 185083............. 8/31/2004.......2/9/2006............. 928
KIM...........kim@ aol.com.... 190121............. 2/9/2006.........2/9/2006.............928
KIM...........kim@ aol.com.... 190132............. 2/9/2006.........2/9/2006.............928
KIM...........kim@ aol.com.... 190133............. 2/9/2006.........2/9/2006.............928
KIM...........kim@ aol.com.... 190159............. 2/13/2006.......2/14/2006............923
KIM...........kim@ aol.com.... 190237............. 2/23/2006.......2/23/2006............914
KIM...........kim@ aol.com.... 284109............. 9/28/2006.......9/28/2006............697
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KIM...........kim@ aol.com.... 322922............. 7/29/2008.......7/29/2008............27
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JOE...........joe@ aol.com.... 183336............. 1/28/2004.......3/9/2004.............1630
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SAM...........sam@ aol.com....183881.............3/5/2004.........3/8/2004.............1631
SAM...........sam@ aol.com....183882.............3/5/2004.........3/8/2004.............1631
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