Hi i have a question, I'm trying to back up my iPhone to iTunes but it says restore from backup or setup up as new device. if i setup as new device will everything be deleted? if yes then how would i back it up without anything being deleted

Following is a link to instructions on how to backup (either via iTunes and via iCloud) http://support.apple.com/kb/HT1766

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Play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

I backed up my iPhone to iTunes, but can't find my photos and they need deleting

Hi, I'm new to this but I will really appreciate your help if I ever get this sorted.
I have an iPhone 5s and it is completely full to the point where I can't take anymore photos or save any more, its so frustrating, also I'm taking this phone back this weekend to the apple store for a replacement because it's faulty. So I backed it up on my boyfriend's laptop, on iTunes - then I checked the whole computer - all the folders for my photos, I only found one folder with 100 photos - when I've got 2,300 on my phone.... But the back up was complete. So I don't know what to do, because the photos need deleting to free up memory. When I try to delete photos from Collections - it says "This photo will also be deleted from photo stream on all your devices". Help please!
Thanks!

An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

I have a ipod 2 generation and something happened and it reset itself to the basicly brand new and it was password protected and i have tried and re syncing the ipod to itunes but it says the ipod is password protected and that ineed to undo the passwod ?

i have a 2 generation ipod and something happened and i needed to reset it to the basic setting basicly brand new with the itunes sign and the usb but when i try and re sync it the ipod has a password on it but when i try and re sync it it says error trying sync ipod you need to unlock the password before you can sync the ipod

Place the iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Restoring phone then syncing contacts without restoring from backup

This past weekend I went to the Genius Bar to discuss problems I've been having with my iPhone 3GS (software version 4.1) The tech at the Genius Bar told me my best option was to restore my iPhone and I asked if I should restore from backup after and his response was no the same problems I'm having will just reappear. So naturally I asked how I would get my contacts back and he said by syncing them but I am confused. I've owned iPhones for awhile and have never encountered this problem and would like a step by step guide (if its even possible) on how to retrieve my contacts once my phone is restored and set up as new before I go ahead and erase everything off my phone. Thanks in advance for any help anyone has to offer.

Your contacts should be available in an address book application on your computer with or without an iPhone or any cell phone. Not a good idea to depend on your cell phone alone for such important data which can be lost or stolen.
Nothing personal but it is beyond me how so many people that post here don't have their contacts available on their computer, or have email addresses only available for their contacts on their computer, phone numbers only available for their contacts on their cell phone which they have manually entered one by one, and mailing/physical addresses for their contacts who knows where.
Contacts are designed to be synced with a supported address book application on your computer. With a Mac, this can be with the Address Book application and with a Windoze PC this can be with Outlook 2003, 2007, or 2010 along with syncing calendar events and notes, or with the address book application used by Outlook Express with XP and with Windows Mail on Vista and Windows 7 called Windoze Contacts for syncing contacts only.
Before syncing with a supported address book application on your computer if the application is empty, enter one contact in the supported address book application on your computer. This will provide a merge prompt with the first sync for this data, which you want to select. Syncing with a supported address book application on your computer is selected under the Info tab for your iPhone sync preferences with iTunes.

I have sprint locked iphone 5c. Will it possible to factory unlock it. If yes, then How much I have to pay for it., I have sprint locked iphone 5c. Will it possible to factory unlock it. If yes, then How much I have to pay for it.

I have sprint locked iphone 5c. Will it possible to factory unlock it. If yes, then How much I have to pay for it., I have sprint locked iphone 5c. Will it possible to factory unlock it. If yes, then How much I have to pay for it.

You will need to contact Sprint to ask them if they can unlock it for you, and if you so if/how much it will cost to do so

I have Wifi/3g CDMA Ipad. Want to know will it work in Pakistan except WIFI? if yes, then how?

i have Wifi/3g CDMA Ipad. Want to know will it work in Pakistan except WIFI? if yes, then how?

I do not believe that the iPad2 is locked to any carrier in any country. Certainly in the USA the CDMA model is not locked to Verizon. If there are CDMA providers in Pakistan that offer iPad data packages (and a quick google search indicates there are), then you should be able to sign up for service from one of them.
Wifi is wifi anywhere, so if you have wifi in Pakistan it should work as it does anywhere else.
P.S. Verizon has international roaming in Pakistan, but their rates look expensive, so if a local CDMA provider does prepaid or monthly data plans, that would certainly be cheaper I would think.
Oops, that may be voice-only roaming for Verizon too, not data.

My ipod doesnt work n i want to send it back for retailing is it free of do you have to pay if yes then how much?

my ipod doesnt work n i want to send it back for retailing is it free of do you have to pay if yes then how much?
(it jus keeps on buffering insted of turnoing on)

If covered by warranty and the iPod is defective and not abused Apple will exchange it at no cost.
For how to send it to Apple see:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
You can make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
However, have you tried:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Can I load Microsoft Office Word 2011 for MAC on an IPAD 2? If yes, then how? I have the software and one more load opportunity left.

Can I load Microsoft Office Word 2011 for MAC on an IPAD 2? If yes, then how? I have the software and one more load opportunity left.
Reason that I ask is that I'm worried that I will not be able to read or work word or excel docs that people send me.

No. Office 2011 for Mac is coded to run with OS X. In order to work on the iPad the app must be coded for iOS instead.
If you look in the iTunes App Store, you will find that there are many apps that allow you to work with Office files on an iPad.
Allan

If I back up my iPhone, then "Erase and Sync" my iTunes, will everything on my phone be lost even though I backed it up?

I recently purchased a new Macbook Pro. I am trying to add music onto my iPhone 5 from iTunes, but it isn't working. I read the discussions to manually add music, but when I try, I get this pop up message:
The iPhone “Miranda’s iPhone” is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes library?
An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library.
So, I backed up my iPhone to the computer, in hopes that everything on my phone would not get erased. However, I didn't "erase and sync" yet.
My only concern is that the old iTunes library I had on my old Dell computer was with a different Apple ID, so how does this affect me?
Will everything on my phone get erased even though I backed up my phone? Why can't I transfer music onto my phone with my new iTunes? I've tried everything. Please help me!
I don't want to lose all my music from my iPhone. I have like over 600 songs, and the old computer I once used is now broken so I will never be able to get them back.

Welcome to the Apple Support Communities
First, if you back up your iPhone in iCloud, you don't need a computer to restore the backup. If you use a different library or PC to sync the device, it will be erased automatically, so you have to copy the iTunes library from the computer that you use to sync the device in order to keep all your data on the phone. The answer is that it won't transfer the library to the new computer: copying the iTunes library to the new PC is enough

I have ios 4.2.1 on my iphone4, now i want to udate it to 6.1.3 .is it possible? if yes then how? and i don't want to update on ios 7 or later pleaase help me

i have ios 4.2.1 on my iphone4, now i want to udate it to 6.1.3 .is it possible? if yes then how?
and i don't want to update on ios 7 or later
pleaase help me

No you can't. It is iOS 7 or not at all. You need to update to the lastest software or not at all, so the choice is yours. Update to the latest software or not at all. Stick with what you have.
Also stop trolling this forum with the same stupid question to which you have had the same answer time and again.

Please help me. My YouTube app will not work. Every time I open it says 'cannot connect to youtube'. I have searched for help and tried resetting my settings and rebooting my ipad2 but nothing has solved the issue.

Please help me. My YouTube app will not work. Every time I open it says 'cannot connect to youtube'. I have searched for help and tried resetting my settings and rebooting my ipad2 but nothing has solved the issue.

Yes, I am connected to the Internet through my wifi. Everything is working fine with the e eption of youtube. I have reset all Internet settings and have tried synching to iTunes followed by rebooting. This is all the advice I have found although none of it has been helpful.
Has anyone else encountered this problem?

Forgot password and tryed to restore on itunes but it says i have to login to my device

forgot password and tryed to restore on itunes but it says i have to login to my device

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

So I backed up my iPhone on iTunes and I need to erase everything and restart my phone to factory defaults. If i erase everything then click restore will that work?

SO I BACKED UP MY IPHONE ON ITUNES AND I NEED TO ERASE EVERYTHING AND RESTART IT TPO FACTORY DEFAULTS. IF I ERASE EVERYTHING ON MY PHONE THEN CLICK RESTORE BACKUP ON ITUNES WILL THAT WORK?

Thank you so much! I was really hesitant because I did not want to lose everything on my phone.

Ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

In the simplest sense, archiving a file means making a copy that you never change and never discard. You already know how to do that.
iPhoto has built-in archival features, in the sense that it saves all versions of an image that you've modified. As long as you have adequate backups, you don't necessarily have any reason to archive an iPhoto library. If you want to delete images from the working library but still have access to them in case you change your mind, then you do need to archive those images. I don't have a specific suggestion as to how you should do that. You might post a question in the iPhoto forum.

Hi i have a question, I'm trying to back up my iPhone to iTunes but it says restore from backup or setup up as new device. if i setup as new device will everything be deleted? if yes then how would i back it up without anything being deleted

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