Hi, my money has disapeared from my itunes account without me purchasing anything, would you be able to give me a breakdown please
Hi my money has disappeared from my itunes account would you be able to give me a breakdown please
Hi,
This is a User to User Forum...
See this Link for Contacting the iTunes Store:
http://www.apple.com/support/itunes/
Similar Messages
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£37 has disappeared from my iTunes account. But no apps or music or tv/movies have been bought. Has it been hacked and can you help please?
Report it to Apple:
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Change the password on your account. -
How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
How do I play music/playlists from another iTunes account without having to transfer the purchases to my account?
Get copies of the song files and add them to your iTunes library.
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A friend of mine put music on my ipod from her itunes account. Now i can't put my music up there from my itunes account without erasing the other songs. How can i fix this?
"A friend of mine put music on my ipod from her itunes account. "
This is not legal. You have no legal right to that music.
" Now i can't put my music up there from my itunes account without erasing the other songs. "
That is correct.
How can i fix this?
There is nothing to fix. The ipod is designed to stop you from being able to steal music as you are doing.
Erase the music you got illegally and sync your own music to your own ipod. -
HT204266 Can you remove money from a iTunes account and get Apple to send you cash in that amount?
I really want to get rid of some money on my iTunes account because I do not buy items from the iTunes or App Stores. Is it possible for Apple to exchange that money into cash or a PayPal?
... I do not buy items from the iTunes or App Stores.
You already bought 'em when you redeemed the card! All you need to do now is pick out what you want.
Just use the balance to buy some songs that you like. Once they are downloaded, convert them to MP3/320 format (to remove the iTunes fingerprints), and... enjoy the music! -
Music on my iTunes account has disappeared, but still have it on my older iPod; want to upload it to iTunes, but when I hook up to computer, iTunes wants to overwrite the iPod. I fear I'll lose it all. Any help?
Hey blite923,
Thanks for the question. If these are purchased songs, you can transfer purchases from your iPod to your computer without syncing:
Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - Apple Support
http://support.apple.com/en-us/HT1848
Transfer your purchases to your computer
Before you transfer your purchases, make sure that your computer is authorized with the same Apple ID account you used to make the purchases. Learn how to authorize your computer using iTunes.
If you bought the iTunes Store content on your device using multiple Apple ID accounts, you'll need to authorize the computer for each one.
To transfer purchases from your device to a computer:
Connect your device to the computer. Wait for its icon to appear in iTunes.
Go to File > Devices. If you're using iTunes for Windows and can't see the menu bar, learn how to turn on iTunes menus in Windows.
Choose Transfer Purchases from [device name].
This feature works only for content bought from the iTunes Store. Any items that you imported from audio CDs or received from other sources won't copy from your device to the iTunes library. However, all podcasts from your device's Podcasts app and copies of all PDFs and books from your device's iBooks app will transfer to the computer. Learn how to transfer media to your iTunes library.
Thanks,
Matt M. -
How can I switch iTunes accounts without losing purchases?
When I purchased my wife an iPhone, I made the mistake of setting her iPhone up on my iTunes account. It had never been a problem until now with iCloud and other such features that are connected with the iTunes account. Is it possible to switch her to her own iTunes account and still retain the music/apps/etc she has purchased for her device? Thanks.
Agreed, I would like to able able to split my daughters account up from mine. I do not believe there is a way to do this however.
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TS2776 Everything has disappeared from my iTunes account.
I just started iTunes again after it stopped updating my apps yesterday. Now, there is nothing in my library other than one app, one movie and one song. Everything else has disappeared. Any idea as to what happened and what I should do? I should mention that I did not recently make any changes to iTunes. I was on a very slow internet connection and I stopped it in the process of updating the apps because it was really slow.
Hi miller2x,
One possible cause of an empty library is this:
iTunes creates an empty library file in Windows
http://support.apple.com/kb/TS2715
Here's some information on finding the missing media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Lastly, this article has information on recreating your library and playlists:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Take care,
- Ari -
HT201209 My credit has gone from my itunes account does anyone know why
I've just login to my account to find my credit has gone does anyone know why?
This question is specifi to itunes. It says that the original file cannot be found.
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I dont own a mac but i can access itunes
Hi Fruity Tooty,
Welcome to the Support Communities!
Your iMovie project (data) is not tied to your Apple ID. If you don't own a Mac, you could use Airdrop to send the iMovie project to another device with a different Apple ID to continue working on it. Here's an article that explains how:
iMovie for iOS (iPad): Import from another iOS device using AirDrop
http://support.apple.com/kb/PH14580
Cheers,
- Judy -
Can I transfer money from 1 itune account to another?
Can I transfer money from 1 itune account to another?
Officially no; you can ask iTunes Support if they will do this: http://apple.com/emea/support/itunes/contact.html
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I pre-ordered a movie for my ipad2 and the money was deducted from my iTunes account. I can't find the movie. It does not show under "purchases" nor
the video app.How to move rented itunes movie from Imac to Ipad? - https://discussions.apple.com/message/17113392
iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod - http://support.apple.com/kb/TS1497 - incompatible format for devices. -
I downloaded a song (Matt Corby Winter) from itunes which has disapeared from my computer. I have followed the instructions to locate it but haven't been able to. I need to download it again from itunes. How do I do this?
A simple search finds this article:
Download past purchases - Apple Support -
I don't have a recovery email address and i have forgotten my security question answers which means i am unable to purchase items from my itunes account which has a considerable sum of money in it, is there anything i can do?
Click here, phone Apple, and ask for the Account Security team.
(80430)
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