Hi. My warranty expired on my iTouch 4G and I want to renew it. How do I renew it?

Hi. My warranty expired on my iTouch 4G and I want to renew it. How do I renew it?

They need to change it. Updating mine to iOS 6 "broke" it. It only goes to the "Connect to iTunes" page, but iTunes doesn't even read the iPod anymore. I have to get a new one.

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  • NIghtmare - Brand new S230u from major retailer: Lenovo says warranty expired

    I just purchased a new (sealed) Lenovo S230u factory box with security tape on both ends unopened, with no additional tape, from a major online retailer that also have physical stores in selected States.
    It is a refurnished machine, according to the major retailer website, it has 90 days warranty from Lenovo with Levono phone number etc. Having bought several 1000+ Thinkpad and 3000 desktop from IBM, with the *very good* price offered and manufacture warranty, I am willing for the first time to try out the Thinkpads after it is owned by a Chinese company Lenovo. I had been very skeptical whether the Chinese company Lenovo would provide the same level of support as IBM. And this is where the nightmare begins.
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    However, when I started using the machine, I realized that it said my warranty expired! I called Levono immediately and the first agent gave me the lenovo_pop email address to send in my warranty and told me they can update and extend it for a year - I thought WOW, great if it is one year. I had tech issues as I performed a series of windows, lenovo, microsoft updates randomly, and getting some registry error message and wanted tech support to guide me quickly to restore to factory condition but the request was denied because warranty expired! Furthermore, he said they do NOT honor any warranty of refurnished machine NOT sold by lenovo.com! WHAT??? That is NOT what they informed me from online support BEFORE i purchased the machine!! And if my warranty end date is AFTER the day I called, they could have easily helped me? The machine expired 1/14/2014 (a year from manufacturer’s date) and I bought it beginning of Feb 2014. Oh great, I guess the few hundred customers that bought the same machine a few weeks before me won’t have this problem as I bought the last few machines – no wonder the cheap price for a wonderful laptop.
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    This is madness, and if for the diligent cautious buyer I am, this is what I go through from a major online retailer,  I can not imagine what a normal buyer would go through. Loyal customers should NOT be the ones who pays for this.
    I sincerely hope something can be resolved within a day before my extended return date expired and a senior forum administrator can help me. If not, at least loyal and potential customers would know that things like this could happen and consider this before you buy a refurbished levono anywhere other than Lenovo, and you can be the judge whether Lenovo and it’s policies are worth supporting. 
    To be honest, I loved IBM, I love my new laptop and I just want the technical support I deserve to check on some potential driver issue and windows 8.1 upgrade support. I want to be able to perhaps buy the extended warranty that was promised. The peace of mind. Now I even have doubt about the company and whether to spend extra money for protection that does not protect customers!  To be fair, 90% of the many agents/supervisor I talked to have been professional and helpful which made the process tolerable. The reason I waited so long to post this message on a public forum. It just seems like their system, policies and communication between departments are ridiculous and customers are penalized for it.  If you don’t honor ANY third party refurbished warranty - deal with your wholesale agents, retailers, don't sell new or refurbished machines to them. Your loyal customers should NOT be penalized for it and make sure that customers are well informed if they do simple research! Information across departments should be consistent. And the supervisors of the departments should be able to honor and fix a mistake related to wrong info (if it was wrong) provided by another Lenovo department and handle things in a TIMELY manner. I should not have to spent over 15 hours on this for nearly a month! This is NOT what I expect from a top computer company in the US market. Something needs to be done so other loyal customers do not have to go through this and also ensure that customers who support Lenovo would NOT fall into traps of dishonest merchants.

    wabibi,
    Thanks for the additional details via private message.   My apologies for the troubles you have had so far - let's look into the situation and see what can be done to help you get this resolved.
    Best regards,
    Mark
    ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
    Mark Hopkins
    Program Manager, Lenovo Social Media (Services)
    twitter @lenovoforums
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

  • My iphone 5 is not working. warranty expired.i purchased it in Fortress store,HONG KONG. How much it would cost for a repair or replacement??

    my iphone 5 is NOT SWITCHING ON..its not charging .warranty expired by 2 months.how much it would cost for a repair or replacement.??
    i purchased it in fortress store ,HONG KONG.

    If Fortress is an authorized reseller for the iPhone, then look here:
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    If Fortress is not authorized to sell the iPhone, then you will need to ask Fortress about getting your iPhone services.
    Regards.

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    My warranty expires next week for my iPod Touch 4, specifically on the 21st.  I want to send in my iDevice but I'm worried that by the time Apple gets it, my warranty will be void and they won't fix it because it's out of warranty.  What can I do to guarantee a repair?

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    Hi,
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    Read here:
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    I think the motherboard is burned. I saw the smoke came out from the left vent.
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    Yes, and you will have to pay.
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    Can I purchase extended warranty for macbook pro after 1 year warranty expired? Macbook bought 2011 November?

    OK thanks for your replies.
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