Horrible Experience While Attempting to Sign up

I attempted to sign up through the website while chatting with a sales agent. The agent assured me several times that I would have no deposit if the site did not ask me to pay it by a certain point. I even asked once it said pending deposit verification and was told that it would not let me submit the order without the deposit being paid if I would have to have one and since it didn't ask I would not have one. I had the transcripts of the chat sent to my email. The next day I get an email from Verizon advising that I would have a $400 deposit. When I brought this up to a chat rep they advised that there was a misunderstanding and it could not be honored. When I called in to speak with a manager they advised it could not be honored. Then she found out I had the transcripts and I emailed them to her. She stated she would get with the credit department and get back to me. This was on August 12th, as of today (August 16th) I still have yet to hear anything. I am ready to go to the BBB about this as it is horrible customer service and a horrible way to do business. When something is put in writing it should be honored. However, it appears that Verizon does not want to do this ... After assuring me that paying a little extra each month was worth it due to the excellent customer service they have and the signal service they have. Well ... As far as I can tell about the customer service it is far bellow expectations. As I work in a call center, and have done so for over 3 years now ... This would not be acceptable. I have reached out several ways and have not received any help ... WOW ... What a great way to show someone that you want their business!

whatwillbwillb wrote:
Where I see your point that I am just one person ... However, it is also known that people are more likely to tell others about a bad experience than a good one. Also, unlike some customer/potential customers that are not happy I am more than happy to tell anyone that I can ... And working in a call center I know how to get my thoughts and message out to people. I know how to use the internet/social media to my advantage!
This is very true. The thing with Verizon is that SO many customers have had great experiences with them (me, for example) and have had absolutely no issues with Verizon, but have had NUMEROUS, ridiculous problems with the other providers. You can tell all the people you want, but those who have had no problems will stick with Verizon. They are a fantastic company. Every single one of the negative posts on here that are directed towards Verizon as a whole are completely incorrect. ALL of them have one or two specific reps that they've had a bad experience with, and they go on a rant saying VERIZON screwed them over. No, that rep did. How would you like it if you had someone in your family who was a mooch, did drugs, and never amounted to anything, and whenever anyone interacted with them, they thought the same of you just because you are associated with them? Same thing.
Basically, you're preaching to the choir when you're telling all your friends/family not to go with Verizon, because the only ones who will listen already HAVE problems with them.

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Hi Simon,
I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.
For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.
If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.
Please let us know how it goes.
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When I try to log in to my account, I receive the message "a network error occurred while attempting to sign in". How do I correct this?

When I try to log in to my account, I receive the message "a network error occurred while attempting to sign in". How do I correct this?

Hi Mark,
Are you trying to log in via Adobe Reader? If so, what happens when you log in via the web interface at https://cloud.acrobat.com?
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I keep getting an error"a network error occurred while attempting to sign in"

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Sign in to what? An Acrobat.com service?

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While attempting to sign in to the reader page, I get the following error message:
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Mr. B Alheit, good day to you sir and thanks for the information/update. I have a single stand-alone
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I can not sighn in. I get the message A network error has occurred while attempting to sign in.

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I accidentally tapped "Forget this Network" while attempting to sign in to my wi-fi. Now I am unable to sign in to my wi-fi. Please HELP me reset the "Forget this Network" so I am able to sign in.

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All you need to do is input your wifi password. If you cant remember it, try looking on the router. It might say somthing like WEP key, or WPA key.

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Horrible experience with HP Envy recovery image - Support Feedback

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Hey Relent0r....
I hear ya.... I have been doing support for over 20 years and recently HP have lost the meaning of "Customer Service". All we did was take out the original drive and put in a new SSD (something we do everyday)
I had the same issue. Product Key Blocked etc.... 0xc004e003 etc but after be told a very similar story to you... Sorry Sir, we cant help...
First issue was the I grabbed to Windows 8 Pro and not the Windows 8 Standard recovery DVD's... not a good first try but once we got the version right... followed the process below.... all done!
Hope this helps!
Luckily one of our tech's found this procedure...
Installation
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Error occurred while attempting to drop allocation unit ID

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http://SankarReddy.com/

I'm having problems with a message that says: An error occurred while Attempting to create the directory: C:/program files/itunes/cd configuarion

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. . . . . . . . . . . . Help me.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

Horrible Experience While Attempting to Sign up

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