How can I download Firefox 4.o to upgrade from Firefox 3.6.16, if after following all instructions the 2-minute download process is completed, but the download window is empty, and Version 4.0 is not installed?

A pop-up box in the lower right corner of the screen says the download is complete. But a search of the entire hard drive does not locate the files. I've tried restarting Firefox, restarting Windows---and even shutting down and restarting the computer---after each attempt at downloading, with no different results. I've also tried disabling other programs like V-Tuner and Eudora before downloading. I have no trouble downloading other files, including my original installation of Firefox plus the upgrades. My current version of Firefox (3.6.16) is still working just fine; I tried to upgrade only because 4.0 was announced on-screen today, and I thought I might as well have the latest thing. My operating system is Windows 2000, which I see listed as compatible.

Check that you do not run Firefox as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
In the Compatibility tab, make sure that Privilege Level: "Run this program as Administrator" is not selected.
You also need to check the Properties of the firefox.exe program in the Firefox program directory.

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