How can I get someone to talk me through a problem?

I tried syncing iPad on computer and it changed all my apps & worse, I can't seem to get the book I was reading back on pad. Can anyone help? I'm definitely computer/iPad challenged!

This is how you set your sync preferences for anything that you want to sync to your iPad. This uses apps as the example but this is the way that you can select all content to sync to your device.
"Click on" in the instructions below means to put a "tick" in the boxes next to the names of the apps in the apps list.
Connect the iPad to the Mac and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Apps Tab on the right.
Click on all of the apps that you want to sync,
Click on the Sync Apps Heading.
Click on Apply in the lower right corner of iTunes
You can go into the Music tab, the Photos tab, Movies, books and so on and select all of the content that you want to sync, just like you did here. You can make all of your selections in all of the different tabs in iTunes and then Click on Apply when you are finally ready to sync the device.
You also have the option of turning off auto sync if you like so that you can make the selections or make changes every time that you sync your iPad. Launch iTunes and go to iTunes>Preferences>Devices and check the box at the bottom - Prevent iPods, iPhones and iPads from syncing automatically. Click OK and quit iTunes. Then connect the iPad, launch iTunes and go through the priced up outlined above.
If you prefer to leave auto sync turned on, you can still go back and make the changes as described above, after the iPad auto syncs.
Read the first four support articles (or more if you like) in this Google search for more information about syncing with iTunes.
https://www.google.com/search?q=syncing%20with%20iTunes

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How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

It takes an enormous amount of patience and time to get through to a qualified person.
My Samsung S5 was locked out and needed a factory reset. Including attempts to achieve this locally, it took over an hour before my problem was even addressed.
You may be interested in my journey to a very good technical support person.
First I called the local sales person who had given me his personal business card with the friendly advice to call me with any questions. No answer at about 8:30 am when the business was open. His voice mailbox was full.
Then I called the local store where I had purchased the phone. The person who answered the phone had learned all the proper stock phrases, but was not familiar with the issue, stated that there were no customers in the store, and I should go there in about an hour when there would be more staff. He suggested dialing *411 from my phone (which was locked). Then he gave me a number to call Verizon, which he had to look up, and it took a minute or so. The number was (removed). That is an internal number for employees and contractors and requires a code to access, obviously not designed for customers' use. He finally cut me off by stating that there were a number of customers in line waiting for his attention!
After researching all my papers I found 800-922-0204 on my bill. The automated message suggested a hold time of 5 minutes, it took 20 minutes for a Customer Service Representative to pick up, and then I was referred to technical assistance. The hold time was announced to take 5 minutes, after 12 minutes I finally was connected.
Fortunately I had my computer set up for Skype on a loudspeaker, and was able to do some other paperwork while waiting.
Persistence was rewarded by having the good fortune to be connected to a very experienced, qualified and patient technical support staff with the name of Thomas (removed). He solved my problem, answered my questions during the process of resetting the phone, and gave an example of courteous and kind customer service that I had never experienced before when dealing with any major internet company.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

How can Client get a ejb remoteinterface class through ejbhomeinterface?

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How can I get BT to listen & sort out a problem no...

Hi
Been having problems since Sep 2012 when I ordered my broadband & land line package. Paid in advance for 1 years line rental to get the discount. My broadband etc. never got going. Could not find out why. Since then has been one thing after another trying to sort. BT now demanding more money from me and will not listen to me re how to sort this out and instead want to engage a debt collection company/ take me to court for something that has come about due to their own negligence/competence issues. How do I get in communication with someone who will listen, explain to me where my broadband package is and recognise the contribution of BT to this mess & help sort it out? For my endeavours - I've been past from pillar to post - Extraordinary!
Thank you.

Dear Stephanie
Events thus far –
Sep 12 – I tried to purchase the all in broadband, telephone line rental package advertised by BT at the time. After a number of attempts I achieved this and took the discount option to pay for a year’s line rental in advance. (I have the copy of the order confirmation and monies paid).
The new router did not arrive so made numerous calls but could not establish status/why my router had not arrived or how can we sort this out.
I sent in a complaint over the BT web site. I received a complaint ref no. Saying we will get back to you in 72 hrs. I heard no more! I then sent a separate email saying the same – what’s happening/how can we sort etc., to a member of staff @ BT I had been given to understand might help. I heard nothing. I was getting nowhere with BT who seemed at a loss to explain, despite my own endeavours to acquire the service I desired as was advertised. I was left with the purchase order confirmation and only the complaints acknowledgment as formal status – Outstanding/unresolved as far as I was concerned & had gotton lost in the myriad of departments/you need to call this number circle.
I considered that my only option to get my own broadband & line service was to go elsewhere and proceeded to do so. We are still in the month of Sep 12.
Oct 12 – By around 4th Oct I had my service at last albeit from another provider. It was for a similar ‘all in’ package where I again paid up front for discounted years line rental. I have itemised phone call bills from the new provider from this date.
I was still waiting to hear from BT re my September experience but heard nothing.
Nov 12 – Mid Nov I received a bill from BT for phone line charges for the period of 10th Nov 12 to 9th Feb 13! The letter went on to say these monies will be taken from my account on 24th November. Not being able to make sense of this, I phoned BT on 20th Nov 12 @ 3.50pm and explained the aforementioned. ‘ok, I’ll look into and come back to you’ or similar was how it was left. I got no further advice or explanation.
Notwithstanding my call on the 20th Nov, I now understand that BT went on to collect the monies for the charges to Feb 13 only not from my account!!
Why did this money get taken?? I still do not know despite my trying to find out and resolve.
Dec 12 – I understand this third party who had inexplicably had this money taken went on to recall the money (understandable) via the banking indemnity scheme. Meanwhile BT (inexplicably) credited this third parties account by £52.14! Around this time I received a credit not saying my bank account will be credited by the same!
Some of these Dec 12 goings on I have only recently established(Feb 13). Mad.....
Feb 13 – I receive a letter from BT dated 5th Feb demanding immediate payment for the monies that were called back by the third party last Dec!
On 6th Feb I get a letter from the Debt Recovery Unit giving me 10 days to pay these charges (line rental etc. from Nov 12 to Feb 13!) or else the full might of BT’s legal team & costs will descend upon me!
I can’t explain what it has been like since receiving that letter and my almost infinite attempts and correspondence with BT to sort this out. I’ve been battered with the ‘we’re right/you’re wrong’ attitude with no recognition or explanation from BT as to why they took the money in the first place or why they did not supply my, still outstanding order last September.
I have since established the BT were aware of my action to move to another provider by at least 25th Sep 12!!
I’ve tried & tried here, well beyond the call of duty spending something like 30 man hours on this to resolve. I’m left waiting for the knock at the door from BT’s legal team.
Yours,
Wits end am I!

My ipod touch will no longer download new apps after i updated via apple store.How can i get the updates deleted or correct the problem moving forward?

My ipod touch will no longer download new apps after I updated via apple store.It freezes now when I attempt to download and blanks the app off entirely . How can I reverse the updates or correct the problem moving forward?

Basics from the manual are restart, reset, restore.
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How can I get firefox to talk to a second network on my computer?

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Everything on the subnet is used for animated lighting control. The "servers" on the other end of the network are controllers for controlling RGB lighting. The software/ servers communication using a protocol called E1.31 which is a specialized protocol for lighting control. It uses Ethernet as the transport. The controlling software encodes the control signals and addresses them to a specific address (such as 10.10.10.151). The addresses used are setup in the software itself. Other than addressing the data, the software does no routing and has no knowledge of how the signal arrives at its destination. I know that the software, network, routing table, and controllers are all working properly because the software properly controls the lights.
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Also...how can i get someone on the phone? no real customer service agents anymore?

Moved for greater exposure

Hi there MarisaL12!
As a new customer, we want to be hearing back with how well things are going thus far, so I'm terribly sorry to learn of your experience. But, good thing here is it's never too late to show you what we're made of.
Now, there's no doubt it's difficult going even a day without a fully functional phone. And hey, that's what the manufacturer's warranty is for so I'm glad to know we're taking care of you in that respect. I'm also very sorry to learn you were not signed up properly for paperless billing in the first place though I'm happy to hear it has been rectified now. Additionally, while an e-mail option is not longer available our chat representatives will be with you as soon as possible pending high volumes. So, let's talk about how you are signed up for auto pay but it did not go through on your first bill. Ultimately, this happened because it takes one bill cycle for auto pay to process. I apologize for the inconvenience however. If you have any further questions or concerns, please know we're here to help!
EvanO_VZW
VZW Support
Follow us on Twitter @VZWSupport

How can you get someone to fix billing errors?

I am so angry - calling month after month to get billing errors corrected. No one seems to be able to get anything done!

VERIZON = FRAUD
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I give up. I WILL NEVER DO BUSINESS WITH VERIZON AGAIN ONCE THEY RELEASE ME FROM BONDAGE.
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How can u get someone iCloud and pics to your apple id

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See Empty/corrupt library after upgrade/crash...
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As this affects iPhoto and other apps, it's not an iPhoto problem. It's on the Aperture end. I think you'll get best results on the Aperture forum.
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HT4528 how can i get someone to call my phone? I cant find it.

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<Edited by Host>

Device not detected in iTunes for Windows

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http://discussions.apple.com/thread.jspa?threadID=1778225&tstart=15
I wonder how one gets the attention of Apple and the iTunes programmers with a legitimate software issue such as this? I can't seem to find anything under "Contact Us" whereby I can submit input.

http://www.apple.com/feedback/itunesapp.html

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How can I get someone to talk me through a problem?

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