How can I sort photos within an event? When I follow the Help instructions, I can sort manually in Photo format, but when I return to Event format, the original order is restored.

Events are organisation for those who can't really be bothered. They are automatic - based entirely on Date and Time the camera records the photos as taken.
You can move photos between Events, you can Merge Events, you can Rename them and sort them in various ways except one: You cannot manually sort in an Event as Events are all automated.
If you want to manually sort in an Event then you've outgrown Events as an organising tool. Now it's time to look at albums (Where you can manually sort) which are much more flexible than Events as an organising tool.

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After following all help instructions I can't open reader or open pdf documents-internet explorer xp

After following all instruction I can't open reader or pdf documents--internet exp xp

Hi,
Did you tried this KB doc: http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html

HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

I hope someone gets this who can help me. i don't find anything helpful in the help section of icloud. i'm using my 4th generation itouch for about 3 weeks with the ical. but today when i tried to edit an event or d an event a window would pop up and sa

i hope someone gets this who can help me. i don't find anything helpful in the help section of icloud. i'm using my 4th generation itouch for about 3 weeks with the ical. but today when i tried to edit an event or add an event a window would pop up and say "event can't be saved" or "no calendar chosen" or something like "this event doesn't belong with this calendar" and stuff like that.
can you please help me fix this?

You could repartition your drive to have a different OS X with the older iTunes there, and the newer iTunes on the existing partition. Back up everything beforehand. See Kappy's advice in this thread. Partitioning my Hard Drive

I have macbook pro 13" I want to know how to copy files from my mac to the external Toshiba Hard Drive. I can't even delete files from my external hard drive. please help me my macbook HD is almost full and I have to copy my images to the Toshiba HD

I have macbook pro 13" I want to know how to copy files from my mac to the external Toshiba Hard Drive. I can't even delete files from my external hard drive. please help me my macbook HD is almost full and I have to copy my images to the Toshiba HD

To delete files from your external HDD, attach it to your MBP and drag the unwanted files to trash and then empty trash.
Then you select the files that you want to transfer by 'drag and drop' to the external HDD and trash the files on your MBP.
Ciao.

I'm trying to loack a document with mac os x 10.6.8 They only have infor. on how to lock it with lion 7.0 on the help button. Can I lock it with snow leopard?

I'm trying to lock a document with mac os x 10.6.8 I only found infor. on how to lock a document with os x lion 7.0 on the help button. Can I lock it with 10.6.8 operating system?

Thank you. I did what you suggested and it worked.

Anyone knows how to get the photos after IMG_9999 from iphone? :-(ps:... i got them all in my camera roll but when i connected to the computer there's nothing after IMG_9999..

anyone knows how to get the photos after IMG_9999 from iphone? :-(ps:... i got them all in my camera roll but when i connected to the computer there's nothing after IMG_9999.. many thanks :-)

They show in the camera roll, just not your computer?
Have you checked every folder that is in the DCIM folder?

I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

I guess you mean one of the resume templates.
What "format" have you saved your finished resume in?
The only formats a Windows user will be able to open are .doc (Word), .pdf and rtf. The 1st 2 are usually the best.
There is no Windows version of Pages.
Peter

The download button as described on the HELP page doesn't appear on the page with my downloadable list of songs. How do you down load a purchase? I have made 3 purchases of the same song and can not down load it and the HELP instructions don't help.

The download button as described on the HELP page doesn't appear on the page listing my purchase.
The HELP instructions list that such a button must be clicked to down load an item.
I have made 3 purchases of the same song in an attempt to download it.
Only one of those purchases appears on the page that list purchases available to down load.
I wrote out a copy of the HELP page instructions (the page can't be printed) so I could accurately follow it as I tried to do the down load.
Is there some secret to downloading a purchase or causing the down load button to appear?

Hello L Swarz,
Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1311 Have changed my Apple id to a new email address. its all working fine on my pc and also comes up with the new id on my icloud page on my iphone, but when i tryto buy something from i tunes on the phone the sign in box still has the old id. how do i

Have changed my apple Id to a new email address. its all working fine on my PC and also on come up with the new ID on my icloud page on my iphone but when i try to buy something from itunes etc on my phone, the log in box still contains the old id.
how do i change this?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
It doesn't sound like you "changed" your Apple ID, sounds like you created a new one. Bad idea. All content bought with an Apple ID is forever tied to that ID. The ID that bought the content is the only ID that can update the content. Apple does not merge IDs not does Apple transfer content from one ID to another.

I plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old stuff from my G3s on my new

i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.

Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza

HT3743 my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808

How do you down load a previous purchase from iTunes. The help instructions don't match what is on the iTunes My Purchased list.

How can previous purchases be downloaded. The help instructions don't match what is on the page of the previous purchases.

What you can redownload will depend upon what country that you are in - music, films and TV programmes can't be redownloaded in all countries, audiobooks and ringtones are one-time only downloads. What you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (if content providers/rights-holder have removed items from the store then they also won't show for redownloading)

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

Hi Bev,
Thanks for the the email - I understand now.
I would just like to ask another question with regards to my new order for complete Creative Cloud which you suggested. I have now pre-paid for a full year but I’m not
sure when I can start downloading the other APPS as they don’t seem to be updating on my current Creative Cloud account app display. It still shows my old configuration
of products (i.e. Photoshop etc) and my ‘activity stream’ relates back to 9 days ago.
Please let me know how to get my new order activated.
Thanks
Kevin Bartley
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Hello and good afternoon, my IPod Touch is neither in windows explorer nor in iTunes to be seen. When I turn my IPod on, i shall connect it to my computer; but when I do so, nothing happens. What can I do, please ???

Hello and good afternoon, my IPod Touch is neither in windows explorer nor in iTunes to be seen. When I turn my IPod on, i shall connect it to my computer; but when I do so, nothing happens. What can I do, please ???

Take a look at the troubleshooting steps provided by Apple in this support article:
http://support.apple.com/kb/TS1538
Hope those help.
Your iPod touch will never appear in Windows Explorer, by the way. It doesn't have the "disk mode" that the older iPods did.
Regards.

How can I sort photos within an event? When I follow the Help instructions, I can sort manually in Photo format, but when I return to Event format, the original order is restored.

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