How do i change the icloud account associated with my iphone and ipad when i forgot the password and no longer have access to the email account?

I have an iPhone 5c and an ipad 3.  using the latest version of iOS.  I can't delete the old iCloud account on the devices without putting in a password but I don't have it, nor a way to change it via email since the email acct is an old one.

If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  You can now use your current password to turn off Find My iDevice on your devices, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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