How do I complain to skype supervisor?
I had a totally unsatisfactory live chat with a Level One call centre representative working for skype and want to complain to his supervisor but am unable to find contact information.
I downloaded Pamela and was asked to pay to unlock all features but could not find the price anywhere without agreeing to pay first. The live chat person was totally unable to tell me the price. He did tell me that there is a free unlocked version of Pamela for non-business users but I don't know what I can do right now without risking breaking my Windows by uninstalling the currently installed version of Pamela and then reinstalling the free version, which would screw up my Windows registry and force me to reinstall Windows.
It makes me furious that Skype customer service take such great efforts to prevent you from talking to a live supervisory person who has two brain cells to rub together. Like all other large companies, they force you to talk only to braindead Level One call centre idiopts who KNOW NOTHING ABOUT THEIR OWN JOBS.
Please contact me at hermine.strand if you can assist.
Pamela recorder is not a part or product Skype in the first place. I think the mistake of the rep is they should have not entertained the question in the first place, and should have adviced you to contact the relevant support team of that third party software instead.
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Similar Messages
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How Do I Close My Skype Account?
Dear Readers,
This question is asked a lot here in the Community, particularly on this message board. Perhaps this topic added here will be helpful. This FAQ article explains the process of how to remove your Skype account (the blue type is actually a "link" to the FAQ article): https://support.skype.com/en/faq/FA142/how-do-i-close-my-skype-account
First, remember to cancel all active subscriptions. If you think you might be entitled to a refund, please see this FAQ to determine this: https://support.skype.com/en/faq/FA12147/when-can-i-get-a-refund?
Second, remove any saved payment methods from your account dashboard.
Third, remember to change the account status or presence setting to "offline." For your convenience, an abridged version of the FAQ article's text - specific only to removing a Skype account - is copied and pasted below:
How do I close my Skype account?
If you want to close your Skype account, you’ll need to contact us so we can close it for you.
First, make sure you’ve cancelled any subscriptions or recurring payments, and used up any Skype Credit you have. Everything associated with your Skype account – including contacts, purchases and history – will be lost when your account is closed.
Next, contact Skype Customer Service and tell us you’d like to close your account.
It might take up to 30 days for your name to disappear from the directory, but after that, no one will be able to find you in Skype. Your name will still appear in your friends’ contact lists unless they remove it, but they won’t be able to contact you.
In the meantime, you can remove your personal information from your profile to prevent people from finding you based on those details.
Remove your profile information
This will make it more difficult for people to find you in the Skype directory. You can remove or edit all of your details except for your Skype Name.
To remove your profile information:
Change your profile picture and mood message.
If you have a profile picture that identifies you, you might want to change it. In Skype, click Skype > Profile > Change Your Picture… (on a Mac, click your profile picture and then Change Picture) and browse for a different picture.
You can leave a status message saying you’re no longer active on Skype, or giving your new Skype Name if you’re using a different account. Go to Skype > Profile > Edit Your Profile… and then click Enter mood message. (On a Mac, click your name or profile picture and then click Add Mood Message.)
Sign out of Skype.
It’s a good idea to set your status to offline or invisible, and then sign out of Skype on all your devices. Type the chat command /remotelogout into the chat window to sign yourself out of Skype on any other devices you might be using, then sign out on the one you’re using now.
Go to your account.
Sign in to your account on skype.com
Can’t sign in? Find out what to do if you’ve forgotten your username or password.
Go to your profile.
Scroll to the bottom of the page and, under Settings and preferences, click Edit profile.
Edit your profile details.
In the Personal Information section, click Edit.
Remove your information from the Personal Information and Contact Details sections. Some fields are mandatory - replace the info in these with random characters, because you won’t be able to save it if the fields are empty. Click Save.
Please remember this is a one-time request which cannot be reversed.
One more point to keep in mind: removing your account from the Search Directory will not "pull," "remove," "delete," or "retract" instant messages or file transfers that you have previously sent to your contacts. Your account name will still appear on their contact lists, although they will no longer be able to contact you using the account name you have requested be removed.
The last step of the process is to file your request to remove your account with Skype Customer Service. This final and required step in the process is often overlooked, and we here in the Community are not authorized to process service requests. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of sporadic website issues. Temporarily enabling scripts, disabling browser add-ins that might disable pop-up dialog boxes, and temporarily enabling pop-up dialog boxes may help get you through to Skype Customer Service. If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser.
Look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!additional details and suggestions here;
Deleting Skype Accounts
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
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How do i download the skype app on my macbook pro?
how do i download the skype app to my macbook pro?
http://www.skype.com/en/download-skype/skype-for-mac/
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How-can-i-remove-my-skype-name-from-the-sign-in-sc...
Guys this is absolute rubbish feature of the login application where people's login names get recorded in the dropdown menu. Is there any more permanent way of getting rid of this annoying privacy intrusive "feature"? I would like to have a profile with a username that is not going to appear at airports and my grandma's laptop after I log out of skype and no I do not want to go digging for app files to remove my entire history on each and every machine I use as suggested by your help files. Could you please advise if I'm missing something here?
https://support.skype.com/en-gb/faq/FA11070/how-can-i-remove-my-skype-name-from-the-sign-in-screen-i...Unfortunately, the option to remove that feature is not available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
How can I change my Skype email notifications to E...
My email notifications from Skype are received in Spanish, apparently because I live in a Spanish-speaking country (Panama). Since I do not speak nor read Spanish, it would be greatly appreciated if these notifications could instead come in English. My account is set up with English as the language and Skype works just fine that way. The problem is that whenever I receive a notice via email from Skype, it is in Spanish. Is there a way to change that?
I will try writing Customer Service, thanks for the idea. I'd like to reply to the following message which came to my email address, but has yet to show up here, to say that there does not appear to be any option regarding "language" in the Subscriptions & Bookmarks section.
Subject:
Re: How can I change my Skype email notifications to English?
Author:
Skype-User (Reliable Adventurer)
Date:
18-03-2013 15:28
View
To manage your subscriptions or to change your subscription options, click here.
If this link doesn't work:
Log on to Skype Community.
Click My Profile.
Click the Subscriptions & Bookmarks tab.
Change your settings and click Save Changes.
Thanks for being a Skype Community member.
Your Skype Community Team
Skype Community sent this message to *edited for privacy* -
How do I create a Skype Name in this new environme...
For a variety of reasons, I have created a new Microsoft Account. In attempting to set it up with Skype, I was never asked to create a Skype Name. This has created issues sining into Skype, as well as telling people how to Skype me. I do NOT want to give them my email address as my Skype contact. A Skype name is much more suited for this situation.
How do I create a Skype name that people can use to call me?
This beggs the question of why Loging into Skype and idnetification is co complicated. Associated with this one account there are the following methods of primary identification: Skype Name, Microsoft Account, Display Name, Skype Community Name, and there seems to be an additional display name for each Skype accont in the Community which begins with live: and then a modified form of the user's email address. That is A LOT to remember. I had a difficult time just logging in because it asks for my Skype name and the blank would not accept any of the aforementioned identifications. I had to get here by signing into Skype Desktop and then clicking a link to go through rather than signing in. The sign in would not accept my credentials.
Bottom line is all these issues would go away if I could figure out how to get a skype name.See this:
http://community.skype.com/t5/Security-Privacy-Trust-and/New-to-Skype-and-having-trouble-signing-in/... -
Hi,
Can someone tell me how to find out my Skype ID?
thanksCommunity_Team wrote:
Congratulations, monclm!
As the result of your contributions to the community, you have earned a new rank. Your new rank is Casual Tourist.
We appreciate your efforts and hope you will continue to be an active member of the community.
Thanks!
How sweet of you to welcome me.
However...I've been screaming at my computer for the last day because of one simple problem that it seems imposible to sort.
Do you know that your customer support is an endless labyrinth? Is it deliberate????
I don't have my Skype ID. I would like to find out my Skype ID. It would be useful to have it. I'm sure you understand.
So far I've reset my password wht seems like a million times which now means that I have to write down a random password which means that my account is now no longer secure. Also it was entierly unclear that resetting my Skype password would reset my Hotmail one too - Not helpful to say the least.
So I go through the rigmarole of contacting your customer 'services' and I have to reset my password - as I've said, this is unhelpful but I do it. Many times. And then.... I need my Skype ID to go any further. You can see the problem here. My issue is I don't have a Skype ID and I need to use my Skype ID to then get help finding out what my Skype ID is....
Please tell me what my Skype ID is. I have an interview for a job that I need to do over Skype - I've been out of work for the last 8 months and it would be really nice to get a job and for it I need my Skype ID.
Many thanks in advance for your help,
Monica -
How can a complain about an app basically stealing money?
hello, i couldnt find any other way to complain apart from forums
My friend and I bought coins on a game. He bought rather a large amount and put it in alliance. someone else in alliance hacked the game and fed people fake coins and our alliance too. Haypi Kingdom then took the coins (which is fine) banned his account and left it at that. they also too my friend's 650 coins he bought and now refuse to refund or give them back as they were not hacked and were not used.
The developer refuses to contact us and the support refuses to contact us.
instead of resolving the issue they are ignoring us. He spent about $50 and they wont refund!
what can we do or how can i complain?
there is evidence to show the coins weren't hacked. They just wont give them back.
we didnt ask for the hacking nor want it. incredibly frustrsating!Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
How can I transfer my Skype to free call, not cred...
How can I transfer my skype to free call not cridet
Enquiry transferred to create new topic;
subject/title edited accordingly.Hi, HanaDabbas, and welcome to the Community,
Calls between Skype users are always free of any charge; if your calls require credit (or ask for a subscription), this means you are placing calls to fixed or land lines or mobile numbers, which require credit or a subscription to pay for the call charges.
You do not need to "change" your account; simply add those to whom you wish to call to your Skype contacts list. They will need to create their own Skype accounts in order to do this. More details here: https://support.skype.com/en/faq/FA10935/calling-someone-who-s-on-skype-windows-desktop This FAQ article is customized for several other operating systems and mobile platforms.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
How do you complain about Apple products being sold at WalMart?
See pic below, taken just a few days ago. No iPhone 5S on display, No iPhone 5c. They finally removed the clear plexiglass case they used to have over the phones, because it was so scratched up you could hardly see through it. This is totally nasty and trashy.
Now if you go to the Samsung part of the display, it is full of the latest phones - all prominantly displayed. Notice also the Samsung poster below the Apple section!
How can Apple let their products be displayed like this? I hope Angela Ahrendts will turn this around. I would be embarrassed to have my products displayed in this way. Also, the sales staff knew absolutely nothing about iPhones. Walmart is not helping Apple or its image.
I don't know how to formally complain, so if there's a better way to do that, please let me know.Complain to the Walmart store management in person or send a complaint to Walmart corporate about the problem:
https://corporate.walmart.com/contact-us/store-corporate-feedback -
How to Set Up 2 Skype Accounts on the Same MacBook Pro Computer
How to Set Up 2 Skype Accounts on the Same MacBook Pro Computer
http://community.skype.com/t5/Mac/How-can-I-run-two-Skype-accounts-on-a-Mac/td-p /169126
http://everydaylife.globalpost.com/run-two-skype-accounts-same-mac-computer-3524 6.html
http://www.profesional.co.cr/technology/multiple-skype-accounts-mac-os-or-window s-same-time/
Note that you posted in the Mac Pro desktop forum -
How do I complain that Edward Snowden Like tracking and infringement (s) is occurring against me every second, conspiracy (s) because I'm a black man? Thank you.
Assuming this is a very poor attempt at trolling, locking.
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How do I complain to Apple about Yosemite?
How do I complain to Apple about Yosemite. I downloaded it to my laptop and now it doesn't work at all.
It's hidden, but if you select 'contact us' (in tiny, tiny text in the bottom right hand corner) and then on product feedback (again in very small text so that you have to look for it) you can have your say. However, don't expect a reply!
Link to the appropriate page;
http://www.apple.com/feedback/ -
I bougth a software at Apple Store for $30,00 dollars and it's no longer available... What do I do? How do I complain with Apple?
link for the old software - http://itunes.apple.com/br/app/id363878568?mt=8
Thanks!If you purchased the software from a different country, be aware that your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
TS1702 How do I complain about spamming from App Store vendors
How do I complain about spamming from Kabam.Com after uninstalling their product and following unsubscribe links?
I would be pretty upset about this too.
Read this KB article: http://support.apple.com/kb/HT2727
It does not specifically recommend this as a solution, but there is a "Report a Problem" link on that page:
Try that, and follow up with an email to App Store Support:
Mac App Store:
http://www.apple.com/support/mac/app-store/contact.html
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