How do I force the print dialog to default to Print All?

Hi all,
I've searched the forums for this and found several similar requests but no answers so I am posting this as a fresh post.
I have a requirement to have the print dialog appear when printing from javascript and have it always default to Print All. From my research, it appears that there are only two API methods to do this:
1) Print()
2) PrintWithDialog()
Neither take paramters. Both have the same description in the documentation (which seems odd in of itself).
From our research, PrintWithDialog() appears immediately when called (even if the PDF is not yet fully loaded) but always defaults to, "Print 1 of x" unless the PDF is only 1 page. In that case, it defaults to Print All.
The Print() method defaults to Print All. However, if you call it before the PDF is fully loaded, it does not show. I have searched these forums and found many other people running into this issue. One thread suggested to put in a timer to make sure the PDF is loaded and then call print. This works for small PDFs but our customers could be printing thousands of pages so there is no way to know how long to make the delay.
I tried paying for Support to answer this question and was told there were NO PAID OPTIONS for getting support on the Acrobat SDK and to come post the question here. The Support Engineer I spoke with assured me developers read and respond to these forums.
This is a critical issue for an important customer so any feedback is much appreciated.
An Adobe employee (Irosenth) mentioned something about a bug being reopened in this thread (http://forums.adobe.com/message/2601148#2601148) but no bug number was ever given. If it truly is a bug, please provide the number, description and ETA for fix.
If there is no solution, can I get a response from Adobe that supports my research as posted above? In other words, confirm that both the API are working as expected?
Finally, given that it seems many people want this functionality, how do I submit an enhancement request?
Best Regards,
Brian

I downloaded Reader X and the problem is still occurrring, as was reported by the originator of this thread back in November.
Are there any parameters that need to be set for this to work? My customer is getting very impatient with this.
Also, since downloading Reader X the toolbar does not appear by default. It pops up when you hover over the top of the window. How do I get the toolbar to appear by default? (this is not nearly as important as defaulting the print dialog to Print All on mulitple page docs when using printwithdialog).

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