How do I get my money back for an App I bought yesterday that has crashed?

How do I get my money back for an App I bought yesterday that has crashed?

Where did you buy this app?  If it was a Mac App Store app, which one was it?  If it was a third party app you will have to approach the developer and / or the seller.

Similar Messages

  • HT1977 How do i get my money back for an app if it doesn't work?

    How do i get my money back for an app if it doesn't work?

    With every purchase you'll receive an email confirmatiom. There is a link: "Report Problem". Use it.

  • TS1424 how do i get my money back for an app that just does not work

    could anyone tell me how do i get my money back, i got an app from the store and it just keeps going to the Error 404 page.

    You've visited the developer's website and tried contacting them (there should be a link on the app's description page in the store) ? If you have and you haven't got anywhere with them the you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.

  • Can i get my money back for an app i bought but dont want.

    can i get my money back from an app i acedentally bought

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do i get my money back for that song??

    What if i tried to buy a song, but it wouldn't go through. It said " We are unaable to process your request right now. Please try again later." So i tried it again and it went through and then it said that i bought the song twice. But it wouldn't go through the first time. So how do i get my money back for that song?
    Please answer me!
    --Much love

    If you still wanted the song you could:
    Open iTunes...
    Click the "Store" menu at the top ->
    Find "Check for purchases".
    Hopefully it will find the songs you were trying to download and it will finish downloading them without you having to pay again.
    Hope this helps!

  • I bought an audio book on iTunes and it charged me for two of the same book and downloaded two.  How do I get my money back for one of them?

    I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book.  How do I get my money back for the second one?

    Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it

  • HT2404 how do you get your money back for software that does not perform as advertised?

    how do you get your money back for software that does not perform as advertised?  I purchased the batch coverter to watch .swf video which it states it supports, but it will not open the files and I want my money back!!!!!

    tell Apple.  http://www.apple.com/feedback/
    iTunes Store Terms and Conditions specifically states: All sales and rentals of products are final.

  • I was double charged for a purchase i made. How do i get my money back for the second charge?

    How do i get my money back for something the app store double charged me for?

    Hey M_Hoag,
    It would be best to report an issue with your purchase. The following resource outlines how to do so:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks,
    Matt M.

  • How do I get my money back?   This app doesn't do what I need.

    How do I get my money back? 
    This app (Apple Remote Desktop) doesn't do what I need.   I only need screen sharing with one user. 
    Installation and setup of ADR was so complex that I was forced to find a simpler workaround. 
    I found that a substitute function (75 percent of what I need) is built into Skype.   It's a pain, but it works. 
    I'd want to get my money back for this expensive Apple Remote Desktop.    I never got the software to work, not even once. 
    I can't find anywhere that the App Store gives any sort of money-back guarantee. 

    Hi,
    Actually I'm sure it says all sales are final - i.e. Tough....
    Unless you can prove that the product description was flawed in which case you can rely on your contries consumer laws.
    Regards,
    Shawn

  • TS4009 How do I get my money back from an iCluod storage plan upgrade that I don't want?

    How do I get my money back from an iCluod storage plan upgrade that I don't want?

    You can cancel an iCloud storage upgrade within 15 days of buying:
    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • How can I get my money back from an app

    How do I get my money back from an app tht my daughter accidentally bought.

    All sales are final.
    You can try contacting itunes support and asking for an exception.
    Click Contact Us at the bottom of this page

  • HT1725 How can I get my money back for a tv show that didn't download??

    I tried to download a tv show for my son (I have done it several times with no problems) but this time iTunes took my 1.99 and didn't download my show! How do I get my money back? My iTunes on my laptop is JACKED UP! It worked right for awhile an then stopped connecting to the store. I had someone restore it and it still won't work! So I can't look up my purchased apps. Thanks for any help!

    This might be able to help with the iTunes Store connection problem -> iTunes: Advanced iTunes Store troubleshooting
    Most of the time, it's just going to be the security software causing the problem.
    To get a refund, contact Apple with Express Lane.

  • HT3702 I accidentally purchesed two of the same books, how do i get the money back for one of them?

    I accidentally purched the same book twice, just wondering how i get the money back for one of them..

    You can try and get a refund... Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us
    ( But it is stated that all Sales are Final...)

  • Can,i get my money back for accidental app purchase

    My daughter purchase by accident apps the we don't need ,use or want,
    How can, I get my money back?

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How do I get my money back from an app that won't work

    How do I get my money back? I bought an app upgrade and it doesn't work I spent a good amount on it and I want it back!!! Every time I call apple I get the run around from them!!!!!

    Contact the developer.

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