How do I remote control a user in remote desktop services in Windows Server 2012?

Hello,
we currently operate in a 2008 R2 environment with the majority of clients connecting to our terminal servers.  We use the remote control feature in terminal services manager to connect to a users session when a user phones our helpdesk with
a question / issue.
Just today I've installed 2012 server on a hyper-v virtual machine to have a play with it.  I've installed the Remote Desktop Services and noticed this remote control feature is gone.  I can still log off or send a message to a user, but I can
no longer remote control their session.
I've seen one or two other posts stating this feature has been removed completely.
So, a couple of questions:
1. How on earth do I "shadow" or connect to a users session now?
2. If I have to go third party to get this functionality back, what's the best software on the market for this and does it support remote connecting of users who have their RDP session span multiple monitors? (2008 R2 doesn't)
3. Will Microsoft ever bring this feature back? as at this stage I doubt we would move to 2012.  This is the one feature that is crucial to the day-to-day running of our helpdesk.
Cheers.

A large percentage of our IT support business is through remote management. Most of our large enterprise customers are Terminal Server environment (now called Remote Desktop - why does Microsoft have to change EVERYTHING - how would they feel if I changed
the colour of the sky from blue to red just because I could?).
Last week, after much expense to the customer (and realising that there WOULD be some cosmetic headaches to contend with Server Management) we installed a new "Remote Desktop Server" for them and shifting them from 2003 - a big leap so we discovered.
During deployment it came as a HORRIFIC surprise that we could not remote control user's sessions!
Yes, we ARE to blame for not fully realising the cock-up Microsoft has made for us. We should have fully researched every detail of what changes they made and what they have robbed us of.
Firstly, the removal of the ability to fully manage user's sessions came as a HUGE blow!
The remaining multiple issues that followed (including the hugely cumbersome and SLOW way of accessing user's sessions and the false information that the console was reporting users logged in when they had already logged out) suddenly resulted in us decommissioning
the new 2012 installation in favour of a 2008 R2 installation.
Some may ask; Why not use "Third Party" apps to counteract the issue? Firstly; why spend MORE and why use a third party app that "is as" cumbersome to use just because of a freaking feature that Microsoft deemed a "security risk" - for G.D sake!
We have now been directed by management to convince customers that a move to 2012 is NOT recommended - good choice boss, I love you!
The question is; will Microsoft re-implement this feature and fix Server Management performance/accessibility in a future release before 2008 R2 is no longer available? Probably not - it looks like their stubbornness to forge ahead with their craze mind-set
of transforming their products into something that is now annoying millions (including their bloody push towards everything-cloud which NONE of our customers want anything to do with).
Microsoft! Get us back on to your side and take a step back, take a deep breath and listen to consumers!

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    en → en
    authorization
    Adam Bokiniec

    Hi Jeremy,
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    page and can be controlled by the administrator using the following section of the web.config file:
    <!--  Checkbox to opt for optimized LAN experience -->
    <add key="ShowOptimizeExperience" value="false" />
    <add key="OptimizeExperienceState" value="false" />
    This value is set to false by default, but when changed to true, the following checkbox will display at the bottom of the webpage. The LAN experience
    checkbox can also be set as enabled by default.
    Each setting can also be modified using the IIS Manager user interface:
    Don Geddes - SR Support Escalation Engineer - Remote Desktop Services - Printing and Imaging

  • [Forum FAQ] How to install and configure Windows Server Essentials Experience role on Windows Server 2012 R2 Standard via PowerShell locally and remotely

    As we all know,
    the Windows Server Essentials Experience role is available in Windows Server 2012 R2 Standard and Windows Server 2012 R2 Datacenter. We can add the Windows Server
    Essentials Experience role in Server Manager or via Windows PowerShell.
    In this article, we introduce the steps to install and configure Windows
    Server Essentials Experience role on Windows Server 2012 R2 Standard via PowerShell locally and remotely. For better analyze, we divide this article into two parts.
    Before installing the Windows Server Essentials Experience Role, please use
    Get-WindowsFeature
    PowerShell cmdlet to ensure the Windows Server Essentials Experience (ServerEssentialsRole) is available. (Figure 1)
    Figure 1.
    Part 1: Install Windows Server Essentials Experience role locally
    Add Windows Server Essentials Experience role
    Run Windows PowerShell as administrator, then type
    Add-WindowsFeature ServerEssentialsRole cmdlet to install Windows Server Essentials Experience role. (Figure 2)
    Figure 2.
    Note: It is necessary to configure Windows Server Essentials Experience (Post-deployment Configuration). Otherwise, you will encounter following issue when opening Dashboard.
    (Figure 3)
    Figure 3.
      2. Configure Windows Server Essentials Experience role
    (1)  In an existing domain environment
    Firstly, please join the Windows Server 2012 R2 Standard computer to the existing domain through the path:
    Control Panel\System\Change Settings\”Change…”\Member of. (Figure 4)
    Figure 4.
    After that, please install Windows Server Essentials Experience role as original description. After installation completed, please use the following command to configure Windows
    Server Essentials:
    Start-WssConfigurationService –Credential <Your Credential>
    Note: The type of
    Your Credential should be as: Domain-Name\Domain-User-Account.
    You must be a member of the Enterprise Admin group and Domain Admin group in Active Directory when using the command above to configure Windows Server Essentials. (Figure 5)
    Figure 5.
    Next, you can type the password for the domain account. (Figure 6)
    Figure 6.
    After setting the credential, please type “Y” to continue to configure Windows Server Essentials. (Figure 7)
    Figure 7.
    By the way, you can use
    Get-WssConfigurationStatus
    PowerShell cmdlet to
    get the status of the configuration of Windows Server Essentials. Specify the
    ShowProgress parameter to view a progress indicator. (Figure 8)
    Figure 8.
    (2) In a non-domain environment
    Open PowerShell (Run as Administrator) on the Windows Server 2012 R2 Standard and type following PowerShell cmdlets: (Figure 9)
    Start-WssConfigurationService -CompanyName "xxx" -DNSName "xxx" -NetBiosName "xxx" -ComputerName "xxx” –NewAdminCredential $cred
    Figure 9.
    After you type the commands above and click Enter, you can create a new administrator credential. (Figure 10)
    After creating the new administrator credential, please type “Y” to continue to configure Windows Server Essentials. (Figure 11)
    After a reboot, all the configurations will be completed and you can open the Windows Server Essentials Dashboard without any errors. (Figure 12)
    Figure 12.
    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    Part 2: Install and configure Windows Server Essentials Experience role remotely
    In an existing domain environment
    In an existing domain environment, please use following command to provide credential and then add Server Essentials Role: (Figure 13)
    Add-WindowsFeature -Name ServerEssentialsRole
    -ComputerName xxx -Credential DomainName\DomainAccount
    Figure 13.
    After you enter the credential, it will start install Windows Server Essentials role on your computer. (Figure 14)
    Figure 14.
    After the installation completes, it will return the result as below:
    Figure 15.
    Next, please use the
    Enter-PSSession
    cmdlet and provide the correct credential to start an interactive session with a remote computer. You can use the commands below:
    Enter-PSSession –ComputerName
    xxx –Credential DomainName\DomainAccount (Figure 16)
    Figure 16.
    Then, please configure Server Essentials Role via
    Add-WssConfigurationService cmdlet and it also needs to provide correct credential. (Figure 17)
    Figure 17.
    After your credential is accepted, it will update and prepare your server. (Figure 18)
    Figure 18.
    After that, please type “Y” to continue to configure Windows Server Essentials. (Figure 19)
    Figure 19.
    2. In a non-domain environment
    In my test environment, I set up two computers running Windows Server 2012 R2 Standard and use Server1 as a target computer. The IP addresses for the two computers are as
    below:
    Sevrer1: 192.168.1.54
    Server2: 192.168.1.53
    Run
    Enable-PSRemoting –Force on Server1. (Figure 20)
    Figure 20.
    Since there is no existing domain, it is necessary to add the target computer (Server1) to a TrustedHosts list (maintained by WinRM) on Server 2. We can use following command
    to
    add the TrustedHosts entry:
    Set-Item WSMan:\localhost\Client\TrustedHosts IP-Address
    (Figure 21)
    Figure 21.
    Next, we can use
    Enter-PSSession
    cmdlet and provide the correct credential to start an interactive session with the remote computer. (Figure 22)
    Figure 22.
    After that, you can install Windows Server Essentials Experience Role remotely via Add-WindowsFeature ServerEssentialsRole cmdlet. (Figure 23)
    Figure 23.
    From figure 24, we can see that the installation is completed.
    Figure 24.
    Then you can use
    Start-WssConfigurationService cmdlet to configure Essentials Role and follow the steps in the first part (configure Windows Server Essentials Experience in a non-domain environment) as the steps would be the same.
    The figure below shows the status of Windows Server Essentials.
    Figure
    25.
    Finally, we have successfully configured Windows Server Essentials on Server1. (Figure 26)
    Figure 26.
    More information:
    [Forum
    FAQ] Introduce Windows Powershell Remoting
    Windows Server Essentials Setup Cmdlets
    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

  • How do I install user client access licence on Windows Server 2012

    I have recently setup a Windows Server 2012 Std. I have not configured any roles yet. The server licence has been installed and activated successfully. How do I get my Windows Server CAL 2012 ( tracking ID is 15 digits) onto the server. I have google
    but did not get the correct result. The closest I found was
    http://technet.microsoft.com/en-us/library/cc540509(v=ws.10).aspx.
    I am not too familiar with the Server 2012 display so I am not certain if I am missing something. If the CALs are not captured on the server, will this restrict user access to the 2012 server?
    I thank you in advance for your assistance.

    Hi,
    I’m glad to hear that you have found the thread as reference. As DonPick mentioned, since these are Windows Server CALs, there is no activation nor input of any kind needed. You bought the
    CALs, you have the paper, you are now licensed, there is no configuration step necessary. If there is anything else I can do for you, please do not hesitate to let me know. I will be very happy to help.
    Best Regards,
    Andy Qi
    Andy Qi
    TechNet Community Support

  • How to assign Tasks to other users using Exchange Web Service.

    How to assign Tasks to other users using Exchange Web Service.
    Any workaround also would help

    Hi Glen,
    I am trying to use ExtendedPropertyType and put in UpdaterItemType as in this code as below. Although it is not updating the Owner
    field.
    I have tried it both by Propertyname and PropertyID. Although new custom property's canbe
    added but to change an existing one like 'Owner' ? Would this be the right method.
    2. And Is ProprertyID a fixed value as 0x811f or does it need to be calculated.
    3. Is 'Owner' the right propertname for assigning a task ?
    Thanks a lot.
    Please see code below for reference.
     PathToExtendedFieldType pathExtended = new PathToExtendedFieldType();
                //pathExtended.DistinguishedPropertySetId = DistinguishedPropertySetType.PublicStrings;
                pathExtended.DistinguishedPropertySetId = DistinguishedPropertySetType.Task;
                pathExtended.DistinguishedPropertySetIdSpecified = true;
                pathExtended.PropertyId = 0x811f;
                pathExtended.PropertyIdSpecified = true;
                //pathExtended.PropertyName = "Owner";
                pathExtended.PropertyType = MapiPropertyTypeType.String;
                ciSetAT.ExtendedProperty = new ExtendedPropertyType[1];
                ciSetAT.ExtendedProperty[0] = new ExtendedPropertyType();
                ciSetAT.ExtendedProperty[0].ExtendedFieldURI = pathExtended;
                ciSetAT.ExtendedProperty[0].Item = "[email protected]";
                SetItemFieldType set1 = new SetItemFieldType();
                set1.Item = pathExtended;
                set1.Item1 = ciSetAT;
                UpdateItemType request = new UpdateItemType();
                request.ItemChanges = new ItemChangeType[1] { new ItemChangeType() };
                request.ItemChanges[0].Item = itemId;
                request.ItemChanges[0].Updates = new ItemChangeDescriptionType[2];
                request.ItemChanges[0].Updates[0] = setstart;
                request.ItemChanges[0].Updates[1] = set1;

  • How to move iTunes from one user to another on the same Windows 7  computer

    How to move iTunes from one user to another on the same Windows 7 computer? Thanks, Bob

    Move the iTunes library to a shared area and then into the desired location. If this isn’t the default one, launch iTunes with the Shift key held down and choose that library.
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