How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.- Help

How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.… Help

Go to Appleid.apple.com and choose Manage ID you can change them from there.
You can add a rescue email if you don't have one there too.

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My ipod wont update any apps, it says something about storage managment but i have 4 gigs left and all of my iclous storage left. Is their ayway to fix this

my app store wont let me update any apps when i click the update all button it doesnt do anything and eventually says i need to manage my storage, i have 4.4 gigs left and all of my icloud storage left and i just deleted 5 app hoping it would make room but it didnt work. is there something that happened to itouch 3rd gen during th ios5 update or something? please let me know if there is anything i can do

it says something about storage management
Try these support articles...
iCloud: Managing your iCloud storage
iCloud: Purchasing iCloud Storage and Billing

I would like to buy an iPhone for my friend in Iceland. Two questions: will the phone work with complete utility in Iceland, and if so, what should I do to confirgure it while in the USA so that it can have full utility in Iceland?

I would like to buy an iPhone for my friend in Iceland. Two questions: will the phone work with complete utility in Iceland, and if so, what should I do to confirgure it while in the USA so that it can have full utility in Iceland?

Bad idea. There are no supported iPhone carriers in Iceland, thus some features may or may not work. Further, there will be no warranty or support for a US purchased iPhone in Iceland...your friend will be on their own. If you still want to go down this road, make sure you purchase an officially unlocked iPhone(GSM model) directly from Apple.

It says my security answers are wrong, so I guess I need to reset them, it says to click the rescue email button that shows up under the questions, there is no button that shows up.

It says my security answers are wrong, so I guess I need to reset them, it says to click the rescue email button that shows up under the questions, there is no button that shows up.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96912)

I whant to reset my security questions nut it dosnt apear send to my rescue email how can i do it ?, i whant to reset my security questions nut it dosnt apear send to my rescue email how can i do it ?

i whant to reset my security questions nut it dosnt apear send to my rescue email how can i do it ?, i whant to reset my security questions nut it dosnt apear send to my rescue email how can i do it ?

If you don't have a rescue email address (you won't be able to add one until you can answer your questions), or you aren't receiving the reset email to that account (and you've checked the spam folder on it as well as the inbox), then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

I have released my rescue email address is not a valid address, ie it has been entered incorrectly. how do i change my rescue email address when i can't remember the answer to my security questions???

... realised... sorry

You won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312. Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

TS3297 When I try to buy a song from iTunes it says something about security questions and when I type them in it says they are not valid and won't let me download the music?!

iTunes Store is not letting me purchase any songs. When I download them it says something about security questions and when I type them in it says they are incorrect when they are! Hiw can I download song?

Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74834)

I opened my iPhoto library today which was stored on an external hard drive and several of my videos now will not play. The weird thing is that each file shows a duration of 1 second and when I open them it just shows one frame. What the

I opened my iPhoto library today which was stored on an external hard drive and several of my videos now will not play at all. The weird thing is that each file shows a duration of 1 second and when I open them it just shows one frame. What the !&%$#@ Where did my original video files go?

Sounds like a good plan, you can never be to safe and having a second External HD is safer than one.
The only thing that I would do different, is setup the 3T as my TimeMachine Backup and then erase and move my Photos, Videos and perhaps even iTunes Media to the 1T. That way you will have room to backup both the Internal Hard Drive and the 1T External Hard Drive to the 3T using TimeMachine.
Take your time, study and use the > Time Machine - Frequently Asked Questions if you get stuck or aren't sure how to make the move.
Also see > iPhoto: How to move the Library folder to a new location
iMovie ’08: Storing or moving your video library to an external hard disk
and > iTunes for Mac: Moving your iTunes Media folder

My iphoto will not load, all it does when i open it is just show a blank iphoto and won't load any of my photos that were already in there.

My iphoto will not load, all it does when i open it is just show a blank iphoto and won't load any of my photos that were already in there. Any way to fix it ?

Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

I tries to backed up and storage on iCloud but its just shows down below "Estimating time remaining" but theres no time remaining !!! And i connect to the Wifi already and i buy a storage capacity !!! But its not backing so what should i do in that case !

I tries to backed up and storage on iCloud but its just shows down below "Estimating time remaining" but theres no time remaining !!! And i connect to the Wifi already and i buy a storage capacity !!! But its not backing so what should i do in that case !!!?

Welcome to the Apple Community.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

TS1702 Maps program does not work. In standard it only shows a grid. If I ask for a route it shows start and end point and three route boxes but nothing else. It does show directions. If I switch to hybrid it shows to routes but no roads. Background is a

Maps program does not work. In standard it only shows a grid. If I ask for a route it shows start and end point and three route boxes but nothing else. It does show directions. If I switch to hybrid it shows to routes but no roads. Background is a blur.

Do you have a question? This is a user to user help forum. Apple is not here only other users like yourself. You don't report problems to Apple here.
By the way, it might help if you indicated where you are located.
To complain to Apple use http://www.apple.com/feedback/ipad.html

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie

I just got a new computer. I have downloaded iTunes and authorized it. It shows my apps and music but says something about "downloading all". Do I have to download everything on to this new computer or is it already in there? I need to sync my iPad too.

I just got a new computer. I have downloaded ITunes and authorized it. It shows my apps and music, but says something about "downloading all". Do I have to download everythingon to this new computer or is it already in there? I also have an iPad that I need to sync. Is there anything special I need to do with the new computer before syncing the iPad?
Any help would be greatly appreciated,
Issy2090

Your past purchases are not on the computer. By choosing download all, those purchases will download to the computer.
Once authorized to your iTunes account you can control the computer.
When syncing the iPad the first time you will get the warning " this iPad is synced with another computer, syncing will erase all contents and replace with the contents of this computer"
Say yes, this is what you wan to do.

I am unable to access my iCloud e mail account and am still able to access AOL account though. It says something about an IMAP pathway and a port number how do I find this?

I am unable to access my iCloud e mail account and am still able to access AOL account though. It says something about an IMAP pathway and a port number how do I find this?

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes. I really need to update my iPhone and CAN'T!! GRRRR!!!

What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes. I really need to update my iPhone and CAN'T!! GRRRR!!!

Minimally you need Snow Leopard or greater:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions and that is it.- Help

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