It says my security answers are wrong, so I guess I need to reset them, it says to click the rescue email button that shows up under the questions, there is no button that shows up.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96912)

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HT4436 Can not buy apps on iPad. Keeps saying my security answers are wrong. I went to the reserve email account to retrieve and reset questions and still will not let me make a purchase

I can not buy apps on my iPad. Says my security answers are wrong. When clicked on I forgot it sent email to my reserve email account. Which went in and changed my questions. When back to make purchase on iPad still can not buy songs or apps!

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312

HT5312 So, I'm trying to get the rescue email .. But this does nothing. There is no button or anything to fill in .. I don't want to call, I just want to change my security questions. How do I do this online??

I want to change my security questions online .. How do I do that?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form. This generally requires calling.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103723)

HT201303 Apple ID says my security answers are incorrect

I received an email saying that my Apple ID information had been changed, so I went in to my account and saw that there was a different credit card number and expiration date, as well as a different city and state attached to my street address. I immediately changed my password and updated my account information, but when I go to security settings and I'm asked security questions like where my least favorite job was, all of my answers are coming up as incorrect. Could someone have changed my security answers? How could they have done this without knowing the original answers?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96912)

My security answers are wrong (I must of misspelt an answer) the email address where the answer gets sent to is an old one which I no longer have access to. How can I get the security questions sent to my current email address?

I must have misspelt one of my security question answers. When I try to reset them, the email get sent to my old email account (school email) which I can no longer access. So I was just wondering if it is possible to delete that email addess off the system so the emails only get sent to my current email (which is also my apple ID).

Apple ID Manage Account
Go to My Apple ID and click Manage your account
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security

HT5312 I forgot my answers to the security qustions so I have tried to reset them by send it to my rescue email address but I never got email .. What should I do ??

Answer witing

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

I am trying to change my Apple ID password but it keeps telling me that my security answers are wrong

I keep trying to change my Apple ID password but I can't get past the security questions. Is there another way to get thru because I don't remember my exact answer from 8 years ago.

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107280)

My security answers are right but it says they're wrong!

I can't buy anything from the store because it says my security answers are wrong... but they arent! I wrote them down, I know they're correct. But it keeps telling me it's the wrong answer, and it won't let me buy anything on the store because it's the first purchase on this computer.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5312 I can't remember the answers to my security questions. How do I get them. I've built a rescue email but don't know how to have the answers sent to it.

How do I get iTune to send me the answers to my security questions or how to reset them. I do have a rescue email address but don't know how to have the answers sent to it.

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT5312 What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I'm trying to answer my security questions and it's saying the answers are wrong. How do I change this?

I'm trying to answer my security questions and it's saying the answers are wrong. How do I change this?

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75535)

TS2446 Trying to buy pages and numbers on my new macbook pro, and the apple store is asking me security questions of which I've never answered. It's indicating that my answers are wrong. Any help would me great!

Trying to buy pages and numbers on my new macbook pro, and the apple store is asking me security questions of which I've never answered. It's indicating that my answers are wrong. Any help would me great!

Welcome to the Apple Community.
Contact Apple through iTunes Store Support

HT5312 the email that my resetting security answers are sending too isn't the same as the one verified.

The email that my security answers are sending to isn't the same as the email I have verified. What do I do. it won't let me change it etiher.

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset follow the instructions on the HT5312 page you posted from for how to change it

HT1918 keeps saying my security code is wrong

I keep putting different credit cards and its telling me that all cards security codes are wrong when im clearly looking at the card in hand, which is my bank card i use daily. Cant update or download nay apps because of this

Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records

When I try to download any app my phone says I need to sign in to verify and it takes me to a billing screen. Then it always says my security code is wrong, but it's not

MY iPhone won't let me download apps, it says I need to sign in and verify account payment options. Even for a free app and then it says my security code is wrong on my credit card! Ugh!! Help please!

Did you ever get this fixed? I started getting this same message yesterday when changing my card to a debit card that I had used previosuly for years. My last purchase was Saturday morning. Creating a new account results in the same message no matter whar card I try. They must flag accounts by computer ID for this to be happening.
I got a message stating that my problem has been handed to a senior advisor. I hate this wait especialy since I have had my account since 2003.

It says my security answers are wrong, so I guess I need to reset them, it says to click the rescue email button that shows up under the questions, there is no button that shows up.

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