How to Automate L1 level of work in Windows, Exchange & Hyperv-V environment?

Hi,
I would like to know if Microsoft has any tool to automate L1 or L2 level of tasks.
Purpose of automation would be get rid of Human errors & reduce the time it takes to complete.
for Example,
1. There is a New joinee in organization, so automation process would be able to do following things:
- Create user's AD Account
- According to his designation, Mailbox Quota would be defined.
- E-mail address generation.
- As per the level of user, access in the Domain & respective sub-domains.
2. Users account got locked out:
- It should send an SMS to user about account lockout.
- And also send OTP (one Time Password) to Reset it.
These two were just examples. There are many more tasks are perform by L1 & L2 Teams.
Looking forward for the Automation process which will help to design such numerous tasks.
Regards,
Prashant Sahane

Hi,
Generally, when create a new user in Exchange, the mailbox quota would be set to the default quota in Exchange. The E-mail address would be automatically generated by default Email Address Policy in Exchange. If you want to change every new create user,
we can change the default value in mailbox database level. Or we can use a identified script to set the limitation for new-mailbox cmdlet. For example:
New-Mailbox -UserPrincipalName [email protected] -Alias chris -Database "Mailbox Database 1" -Name ChrisAshton
-Password (ConvertTo-SecureString -String Password01! -AsPlainText -Force)
| Set-Mailbox -ProhibitSendQuota 2097152 -ProhibitSendReceiveQuota 2411520
For the second question, please follow Hinte’s suggestion to ask a question in
Active Directory forum for more help.
Regards,
Winnie Liang
TechNet Community Support

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