How to cancel a distributed ticket?

Hi,
I have a few service tickets that are signed as "distributed to ERP" because a subscription "All Business Transactions (MESG)" was in place.
The customizing relevant for such replication was not done, so those tickets include errors like "An error occurred in system SSI during account assignment".
However I cannot delete this tickets, because the systems sees some follow-up document: "The transaction cannot be deleted. If required, you can find the cause in the application log. There could be a follow-up document for the transaction."
Any idea how to delete those tickets?
Kind regards,
Borut
Edited by: Borut Glavina on May 31, 2010 4:26 PM

Hi,
You can delete any one order transaction from the Tcode : CRMD_ORDER. Navigate to Business Transaction => Delete. But the Delete functionality is generally disabled as transactional data like service orders, sales orders are always recommended to archieve instead of deletion. But, I'm not aware where you can have that delete functionality activated and what all authorizations you need.
You can delete the BDOC Message or Reprocess them once the error is fixed in the connecting system. You can even process the pending queues.
Hope this helps.
Thanks,
Samantak.

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Problem: [Microsoft][ODBC SQL Server Driver][SQL Server]The Microsoft Distributed Transaction Coordinator (MS DTC) has cancelled the distributed transaction.

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Microsoft OLE DB Provider for ODBC Drivers 80040E14
[Microsoft][ODBC SQL Server Driver][SQL Server]The Microsoft Distributed Transaction Coordinator (MS DTC) has cancelled the distributed transaction.
/Libraries/DBA/DBA.asa, line 717
Line 717 is this:
rs.open destTableName,,,,adCmdTable
Full details of the code:
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How to cancel the event in Item Adding and display javascript message and prevent the page from redirecting to the SharePoint Error Page?

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Prevent duplicate item in a SharePoint List
The following Event Handler code will prevent users from creating duplicate value in "Title" field.
ItemAdding Event Handler
public override void ItemAdding(SPItemEventProperties properties)
base.ItemAdding(properties);
if (properties.ListTitle.Equals("My List"))
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using(SPSite thisSite = new SPSite(properties.WebUrl))
SPWeb thisWeb = thisSite.OpenWeb();
SPList list = thisWeb.Lists[properties.ListId];
SPQuery query = new SPQuery();
query.Query = @"<Where><Eq><FieldRef Name='Title' /><Value Type='Text'>" + properties.AfterProperties["Title"] + "</Value></Eq></Where>";
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properties.ErrorMessage = "Item with this Name already exists. Please create a unique Name.";
catch (Exception ex)
PortalLog.LogString("Error occured in event ItemAdding(SPItemEventProperties properties)() @ AAA.BBB.PreventDuplicateItem class. Exception Message:" + ex.Message.ToString());
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Feature.xml
<?xml version="1.0" encoding="utf-8"?>
<Feature Id="1c2100ca-bad5-41f5-9707-7bf4edc08383"
Title="Prevents Duplicate Item"
Description="Prevents duplicate Name in the "My List" List"
Version="12.0.0.0"
Hidden="FALSE"
Scope="Web"
DefaultResourceFile="core"
xmlns="http://schemas.microsoft.com/sharepoint/">
<ElementManifests>
<ElementManifest Location="elements.xml"/>
</ElementManifests>
</Feature>
Element.xml
<?xml version="1.0" encoding="utf-8" ?>
<Elements xmlns="http://schemas.microsoft.com/sharepoint/">
<Receivers ListTemplateId="100">
<Receiver>
<Name>AddingEventHandler</Name>
<Type>ItemAdding</Type>
<SequenceNumber>10000</SequenceNumber>
<Assembly>AAA.BBB, Version=1.0.0.0, Culture=neutral, PublicKeyToken=8003cf0cbff32406</Assembly>
<Class>AAA.BBB.PreventDuplicateItem</Class>
<Data></Data>
<Filter></Filter>
</Receiver>
</Receivers>
</Elements>
Below link explains adding the list events.
http://www.dotnetspark.com/kb/1369-step-by-step-guide-to-list-events-handling.aspx
Reference link:
http://msdn.microsoft.com/en-us/library/ms437502(v=office.12).aspx
http://msdn.microsoft.com/en-us/library/ff713710(v=office.12).aspx
Amalaraja Fernando,
SharePoint Architect
Please Mark As Answer if my post solves your problem or Vote As Helpful if a post has been helpful for you. This post is provided "AS IS" with no warrenties and confers no rights.

Recommended way for binding the list event handler to the list instance is through feature receivers.
You need to create a feature file like the below sample
<?xmlversion="1.0"encoding="utf-8"?>
<Feature xmlns="http://schemas.microsoft.com/sharepoint/"
Id="{20FF80BB-83D9-41bc-8FFA-E589067AF783}"
Title="Installs MyFeatureReceiver"
Description="Installs MyFeatureReceiver" Hidden="False" Version="1.0.0.0" Scope="Site"
ReceiverClass="ClassLibrary1.MyFeatureReceiver"
ReceiverAssembly="ClassLibrary1, Version=1.0.0.0, Culture=neutral,
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</Feature>For registering/binding the list event handler to the list instance, use the below sample codeusing System;
using Microsoft.SharePoint;
namespace ClassLibrary1
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Amalaraja Fernando,
SharePoint Architect
Please Mark As Answer if my post solves your problem or Vote As Helpful if a post has been helpful for you. This post is provided "AS IS" with no warrenties and confers no rights.

How to cancel an order if transaction not complete

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Presuming you're referring to a purchase from the iTunes Store, go here:
http://www.apple.com/support/itunes/contact/
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Hello,
We are creating the PO for one material. and make the GR for that material (material is Quality inspection material)
so i,e the reason the material is goes to Quality inspection.
Till then we are Made the J1IEX create the Part1 and Part2 entry.
So in mean while in Quality all the material's are rejected so, now how to reverse the Part1 and Part2 entries.?
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Cancelling of excise invoice will be done in the following ways depending on the situation.
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HT1918 how to cancel itunes match

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anyone know how to cancel this?
Hello Ari,
Lisa here, from iTunes Store Support. I understand that you would like to cancel your iTunes Match subscription. I am sure you are eager to have this issue resolved and I would be happy to assist you today!
Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired. Your subscription expires 08/18/2013.
To turn off Auto-Renew for iTunes Match, follow these steps:
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Sincerely,
Lisa
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww
Thank you for allowing me the opportunity to assist you.
First Name : ari
Last Name : newman
Email : [email protected]
Apple ID (Optional) : [email protected]
Lang_Country : en_AU
Product : iTunes Store
Support Subject : Purchases, Billing & Redemption
Sub Issue : itunes match
GCRM Case ID : 413932684
See additional info below
Choose the iTunes Store or App Store for your country: Australia
Item title: how to cancel itunes match
Order number:
Details:
Hi how do I cancel my itunes match? I dont use and I am moving countries soon. please let me know what I need to do to cancel iTunes Match?
thanks
© 2013 Microsoft
Terms
Privacy
Developers
English (United States)
© 2013 Microsoft
Terms
Privacy
Developers
English (United States)

Brian,
Again, not accurate. When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream - so, if you have your songs also stored on your local drive (which I choose to as one does not always have access to WiFi and I use the local instances of the songs for some music production/DJing), iTunes shows each song twice. This is cumbersome if you simply want to play an album - you have to hear each song twice. There is no reason technologically they could not simply show the metadata for a song only once and simply hit the cloud object store when it it is not found as a local disk target. This would solve some of the issues and it is pretty much how any content delivery network (CDN) works - and this is how my local Genius Bar assured me it would work before I bought the service. I found they know little about Match.
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Match is likely fine for most who do not want to have any copy of the songs locally and are fine having access to their music only when connected via WiFi. I wanted more ubiquitous access to my collection from my iPad and my iPhone but needed to keep my songs local to my MBP too. This is not the proper use case as I have learned.
Of course I won't renew, but I should be able to cancel a service that I am dissatisfied with.

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