How to Configure Service Types in Collaboration ?

Hi everyone,
How can i configure <b>Service types</b>, In order to take advantage of features of the Coolaboration Launch Pad ?
Thanks & regards
Hassan

Hi,
If you finish the steps in basic configuration and system configuration instant messaging will work.
http://help.sap.com/saphelp_nw04/helpdata/en/98/16399d4bc942a8a1a4ca6027d1ef8a/frameset.htm
If you post your mail id i will send a detailed document.

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