How To Create ESR (Enterprise Support Report) ?

Hi All Experts and Consultants,
I'am a junior basis consultant @ my new company and Please read my problem and give me the solution.
I was commanded by my manager to create ESR (Enterprise Support Report). I still don't know to do this. Firstly, I have no problem with generating and download EWA report in Solman System. My senior at my previous company told me that creating ESR can be done in Solman by using T-Code DSWP. But after looking deeply into Tcode DSWP, I didn't see how to make it as I wanted.
My question is :
Is it true that creating ESR can be done on Solman System or do I have to create on another system?
How to do it? Kindly Please describe the steps..
I was told that EWA and ESR is different matter. I will be glad if you could help me.
Thank You and hopefully I didn't ask at wrong "room".
Regards,
Gusweka

Check these notes below to clarify how to create ESR reports.
1391968     Enterprise Support Report / PSLE Report - BI SelfService
1541883     Continuous Improvement Dashboard
1539529     Sending Solution Data from SAP Solution Manager to SAP -- A Practical Guide.
1321295     Enterprise Support Report
Check this documentation too service.sap.com/solutionmanager => Media Library => Documentation => Enterprise Support Report (EN)

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