How to delete complaints in CRM?

Hi Experts,
Any idea how we can delete a complaint? Is there any function module or API available that can be resued? Can it be called from a workflow? The business scenario here is-whenever a complaint is created, a mail is send to the approver and if he rejects the complaint, then it should be deleted from the system. This has to be implemented via a workflow. I am only stuck at the last step-deletion of complaint via the workflow.How this can be achieved?
Any pointers?
Thanks and Regards,
Rohit

Hi,
Look at the changing parameter section, there is a structure parameter called CT_ORDERADM_H, this is of type CRMT_ORDERADM_H_COM here you can see the parameter called 'Mode'.
You have to populate the CT_ORDERADM_H accordingly.
Look at the where used list of CRM_ORDER_MAINTAIN, you get to see lot of examples.
Regards,
Kiran

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not resolved =(
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