Conversion/Creating Contract from Install Base Information
Hi All,
My client has just completed Install base conversion from the legacy system
(both history and active information).They have also completed sales order conversion for the open orders only from legacy system.They have done the customer conversion,item conversion as well from the legacy system.
Now the customer wants to create program for running the Contract conversion from Install base.They want to take extract from install base and done some validation and call the contract api to create the contract.
I am assigned this job,I need some information on this :-
1. Is it possible to run a extract from install base and though contract api,create the contract (since the billing,invoicing,payment rule is missing).As per client,these values will be defaulted.Also price list information,they want to derive the price based on the item at the run time.
2. If the first method of getting the extract from install base is considered,which all fields from install base are necessary to create the contracts.
3.Further to ,if starting from the install base extract,what are the list of validation done before calling the contract api to create the contract headers,lines.
4. Is it better idea to start the extract from legacy system and do the validation program and then call the contract api to create the contract.
5. If the first method of getting the extract from legacy is considered,which all fields from install base are necessary to create the contracts.
6.Further to ,if starting from the legacy extract,what are the list of validation done before calling the contract api to create the contract headers,lines.
7.I am basically keen to know how this design will work.Any help,support will be highly appreciated.
Thanks,
Pooja
[email protected]
Ajay,
I would say to change the business process and adapt new practices in Oracle.I am not sure at what point of time they get the information about the "instance" in their field service system (Booking or Picking).
When the order is booked we do not choose the serial number (if it is non serial it is even worse), only at the time of pick confirmation we do that if you have setup such serial number control in inventory for the item (unless you are selling airplanes or ships where you know which customer is getting what much in advance).
If you are feeding them after pick confirmation when the instance information is known (not final yet!), you can institute a business process where unless FS gives the final go for ship confirmation cannot happen (notification based).
It is not a good idea to update IB (There is no API Support for the instances that are in inventory) that is still in inventory.
You can place an order line on hold order ship confirmation and before invoicing.
Let the ship confirmtion update IB and FS (I am not sure why you call it Field Service when they want to touch the machine that is still in Inventory) can come update the instance again after they finish the work using debrief for the service request. There is no harm in that. Once they do this, you can identify the order line that is on hold and release it so that invoicing can happen.
Ship Confirmation is a system transaction, and does not mean that the physially the product is out yet.!
Thanks
Nagamohan
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