How to file a claim with phone that was already replaced under Warranty

I bought the Droid 4 originally in February of 2012 well in January of 2013 the power button stopped working completely and one day it died and I had no way of turning it on. I was it was still under the warranty so Verizon replaced it. I received a refurbished Droid 4 and it worked great until the 18th of this month, the battery will not charge, when the phone is plugged in it just displays the battery with a big question mark inside and will not turn on when plugged in so I'm sitting on a useless phone, since the Droid 4 has a mounted battery. I suspended the service today and I tried to start a claim so I'd know how much to save up to pay the deductible when replacing under my Total Equipment Coverage insurance and when I put the purchase date was January 18th, 2013 it says that it's still under warranty but I thought that the refurbished phones were just 30 days or 90 days and then it goes up to Asurion. I just want to know if that was the correct purchase date since that's when I got the replaced phone or if I should have put the February 2012 date, and do I call Verizon now or Asurion's customer service to replace my phone. I'm so confused, any help would be appreciated.

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I don't know the owner
Then you now have in your possession a brick.
Sorry. You can't bypass activation lock. It's an anti-theft feature.

How can I recover a iTunes backup that was deleted/replaced?

I recently did the iOS6 update from my computer. I plugged up my phone to iTunes and it downloaded the software and backed up my phone just fine no problems. Somehow my phone didn't restore with everything like it should of, but I wasn't worried because I knew I backed it up to my computer and it even had the date and time in the Preference selection of iTunes. Well I decided to go to the Apple store since I was on my way to the mall and just let them restore from backup, why did I do that SMH......The guy at the store decides to back my phone up again, which he is backing up my phone which has NOTHING on it, I mean NOTHING. So the NOTHING backup replaced the backup that actually had everything on it. I AM PISSEDDD, I lost everything. And I hadn't backed my phone up to iCloud because I don't have wi-fi. At this point I just need all my stuff back, and I don't know what I could do. HELPPPPP!!!

If you were using OSX 10.7 then you could go back to a previous version, but you have overwritten the file.
Peter

How to file a Complaint with Verizon

I don’t know how to file a complaint with, or about, Verizon customer service. After calling Verizon I was shuffled between departments, supervisors, and finally directed to “verizon.com/contactus”. After spending an hour browsing the “contact us” section of the website, it became abundantly clear that I would not be able to find what I was looking for on the website.
A month ago I was in the middle of the moving process and was dreading the seemingly inevitable process of setting up the internet/television/phone, a process that I had to do many times before. My son had informed me of Verizon’s transfer service, also known as “Moving with Verizon”. As we were only moving 3 miles down the road, I figured that I would visit my local Verizon store as this would continue to be the store I turn to if I chose to stay with Verizon. I had several concerns that I wanted to have addressed, chief among them were:
- I have built up a significant number of movie titles in my digital library. If I stay with Verizon, will I be able to keep the movies that I had purchased?
- Each time I move I am inconvenienced with having to distribute my new phone number to my friends and family. Will I be able to keep my current phone number if I stay with Verizon?
- When I first started with Verizon I had significantly less credit with Video on Demand than I do now. If I stay with Verizon, will I have to go through the grueling process of building up my credit again?
The sales associate was very kind and willing to help. I was assured that
-          I should be able to retain my purchases with Video On Demand
-          I can bring my phone number from my previous address
-          My Video on Demand credit could possibly be reset after the transfer, but a single phone call to customer service could set my credit back to normal with minimal effort
Throughout my questioning I was assured that my current services would transfer uninterrupted by the time of the move. As you could imagine I was ecstatic. We scheduled a technician to show up to the new house, when I asked the representative on the phone “What should I do with my current cable boxes and internet router while I wait for the technician?” I was told that the technician would handle it.
The technician arrived two weeks ago, we were given a box and instructed to package the previous equipment and drop it off at our local Verizon store. The technician gave us our new number, when we asked him about our previous number he appeared to not know what we were talking about.   He was apologetic about the mix up and gave us a phone number that we could contact. Shortly after the technician left, my family noticed that our digital library was completely empty. The next day I went back to the Verizon store, was apologized to, and then instructed to only place one order in at a time, because multiple orders on a single account tend to slow each other down. We decided to resolve the issues one at a time starting with the phone.
My wife called and was told to wait a day or two. After waiting two days, my wife informed me that she was bounced between different departments over the course of several days, but was assured that the issue was resolved. I told my wife that I would handle the future endeavors with Verizon as she appeared to be a little flustered by the experience. I later received a courtesy call from Verizon confirming that our phone number was restored. I asked the lady whom I was talking to whether she could help me with my VoD service or transfer me to someone who could. She assured me that she could help and asked me whether or not we had received new set-top boxes for our televisions. After I informed her of the new boxes, she apologized to me and informed me that due to copyright infringement laws that our digital library was lost and that we could not receive any kind of compensation. I decided to call customer service, and after talking to representative for almost half an hour I was placed on hold and then told that there was nothing that could be done at this time and that I was going to be disconnected, before I could respond I was hung up on.
Three nights ago I took my concern back to the Verizon store as I dropped off our previous equipment. I was given several new phone numbers. That evening I spent over 2 ½ hours on hold waiting for a representative. After explaining my situation I was transferred to another representative who worked with me and put in a work order to have our digital library restored. I was quoted 48 hours, but the issue was resolved that evening.
Not intending to cause any more issues with Verizon until our digital library issue was resolved, my family abstained from renting or purchasing any movies from Video on Demand. I had promised my son and grandson that if the movies were restored, I would add the new Star Trek movie to our library so that we could watch it together. I was slightly irked to realize that when I tried to add a new title to my library an error message would pop up. I called the number on the message and entered the error code. I was placed on hold for almost an hour. When I finally reached a representative, he informed me that the problem was that my credit had been reset during the move and the issue could only be resolved by another department which had just closed for the evening. I decided to work at home the next day so that I could watch the movie when my son came home that evening. The next morning I called and realized that the opening time quoted to me was obviously in a different time zone. When I finally reached an agent, 2 hours later, I was told that I was 5 dollars over my credit limit. I informed the representative of my situation, as proof I pointed to the fact that the bill that I had paid earlier this week was almost 200 dollars more than my current statement. I was asked to wait 30 minutes and to call back if the issue hadn’t resolved itself within an hour. An hour later I called, explained my situation to another representative, and was told to call back in an hour if the problem hadn’t resolved itself. An hour later I called and after being sent to several different representatives I was asked to call back in an hour if the issue hadn’t resolved itself.
Meanwhile my wife was contacted at worked by Verizon, informing her that there was no record of us returning the equipment and that we could be facing additional charges if we did not straighten out the issue. After spending the next several hours assuring my wife and showing her how on the receipt, each piece of equipment was clearly scanned and entered into the system, I decided to call customer service again as my VoD was still displaying the same error message. I was apologized to yet again, and was told that my order was being slowed down due to a high number of unresolved issues on our account. I was assured that he would clear out the mess and that we should be able to order movies that evening, if not I should call back in 24 hours. I apologized to my son and grandson yesterday evening, both of them took it surprisingly well. This evening I waited until 7:30 to contact customer service (31 hours after I was told to wait 24 hours), I was placed on hold again and again for over an hour and a half. I finally was told that my account would be cleared out to resolve the issue, I informed the gentleman that I was already told that would be done and then referenced the ticket number that I had received (and double-checked) from the gentleman the day before. After speaking to his supervisor about the issue I was informed that there was no record of this action nor was there any ticket number matching the one I had given him. The gentleman tried to help me for several more minutes until he transferred me to another department because neither he nor his supervisors could understand why my account wasn’t letting him change the date on my ticket, as he had reset all my resolved issues.
I explained my situation to the representative who after reviewing my account information informed me that I could have had the issue resolved on the 29th of August but someone during my process removed my order. She then informed me that due to the number of unresolved orders on my account the system could not let her schedule a credit increase until the 26th of September. After repeatedly asking her what I could do to expedite this process, I came to realize that all she could do was repeat to me the information that she had already said. I then asked her who I could talk to resolve this issue or file a complaint. After rambling for several minutes I was then transferred to the billing department. After explaining my situation, yet again, to another representative, my account was reviewed again, and I was once again informed that I was over my credit limit. After going into details a little more intimately, I was assured that the earliest that I could receive the credit increase was the 26th of September, and that I should make another payment. I informed her that I had just paid over $550 dollars on my last bill and had given up the majority of my free time over the last 2 weeks trying to resolve issues that I was assured wouldn’t be a problem by a Verizon representative.   I asked if I could receive a small credit to my account ($30) so that I could just watch the movie and feel like I received a small victory for sacrificing so much of my time. She informed me that only her supervisor could make that call. She informed me that I would have to wait around 15 minutes on hold (what’s 15 minutes when I’ve already waited 8+ hours on hold?). After explaining my situation to Cornell he reviewed my account and then reworded what I had just told him. He informed me that the department that deals with my issue (the department that just transferred me to billing) was now closed and that I would have to wait until Tuesday (4 days) to have my issue resolved. After explaining the fruitlessness of dealing with that exact department with the exact information he was trying to send me off with, he placed me on hold for several minutes and then came back and agreed to only meet me half way, a $15 dollar credit. I was extremely offended. This is not even 3% of my average bill. $15 for 2 weeks of unsatisfactory service, in addition to 12+ hours of my personal time in addition to my wife’s time and visiting the Verizon store. After explaining to Cornell that $15 was less than satisfactory, I asked for an email address or a complaint line. He agreed with me that it was frustrating and explained to me that it was getting late for his department “almost 11:40 in the evening”, the exact time where I am. He gave me Verizon.com/contactus, which after reviewing the page, I became insulted. I have continually followed up with my phone calls and stayed loyal to Verizon, following the instructions of each representative that I have talked to in the last several days.
Verizon has provided both my family and me with an excellent entertainment package as well as outstanding customer service in the past. I would like to believe that despite the fact that I was lied to by both a sales representative and a supervisor that my family’s experience over that last few weeks with Verizon is not a common one. I am more than willing to place this movie order on my next bill, all I ask is that you please help me to enjoy the advertised early release and to enjoy the services I previously had with your company.

We've been having problem with our Verizon Fios set up since the moment we moved in to our new place. We've had several technicians come through, and then eventualy aftet two weeks of setting up appoitments and calling the customer service folks, they were finally able to resolve the issue. However, the nightmare doesn't end here. Last week, our neighbors switched over to Verizon Fios, and their technician swtiched our cables with theirs ( what a sloppy, lazy, job) meaning that they unplugged everything that was running to our apartments and transferred over to their becuase they didn't want to put in the extra work to chech and make sure that everyone was getting service. After, we had noticed the problem, my husband called customer service to put in a ticket for the technician to come through and resolve the issue. The ticket was made for Wednesday, Nov 7th, 2013 under ticket number {edited for privacy}, the rep had clealry stated that a technician will come anytime from 3 - 7, which meant that one of us had to be home. My husband took off work and waited for the technician to come through, however, NOBODY showed up. Instead, they told us that they were came at 5 oclock but nobody was home. The same day we called customer service again, and reschudeled to the next day. Thankfully, someone showed up at literally 7pm, meanwhile my husband was waiting at home since 3pm. After hounding them down and calling every hour to make sure that they would show up. Sure enough, they coudn't fix the wiring with out a bucket truck, which the technician mentioned he didn't have since it was already late in the game and eveything was closed. So again, my husband called to make another appoitment, for Saturday, November 9th, 2013, and again, the customer service people confirmed that someone will show up on this day from 8am-12pm. Guess what!? NOONE came, because NOONE issued a ticket, meanwhile we knew for a FACT that we made an appoitment. It's been one week, and no end to this problem. I am appalled, that a multibillion dollar company such as Verizon has such poor customer service in this area. It is sickening and sad, that noone can come and fix a small issue such as this. I hope that this will be resolved tomorrow, ( as they confirmed that they will come on Sunday) if not we have no other choice but to cancel our services and switch to something else. If only Google fiber was in town, things would have been so much easier, and not OVERPAID, especially now with the CRAPPY service we've been getting.

Warranty claim $300 fee for damaged phone that was in perfect condition

they claim when i sent in my phone that was crashing and acting funny that when they received it the "charging port" was corroded. So after hours on the phone fishing for answers and solutions to get this $300 charge off my account i was sent the pictures(which were 6 total 4 of the box that i sent it in. 1 of a sticker they printed up with my s/n # on it then the last picture of the top of a phone no proof or reason to believe its necessarily my phone) the picture was literally just of a port close up, and the funny thing is its not even a charging port its the **** hdmi port in the picture. the 3 customer service reps i spoke to originally about this when it first happened all said if i send back the other newer one they sent me i "MAY" get the $300 credited off the account. UHH MAY? UH NO. i send them the phone then i don't get my credit then i'm out 2 devices and still owe these people $300 no thanks. So then the last representative tells me shes filling a investigation into it to try and get it appealed and will call me back tomorrow. I asked really you are going to call me for real? she says yes and i guess you can figure yeah never any call back, surprise surprise. Well i call back a week or so later which was this past Saturday and sat on the phone forever 3 hours arguing my case to reps, and managers. Explaining how i may even be willing to pay something to make this junk be over with and make it go away and stop wasting my time. I was offered ONLY because i'm a almost 10 year customer $40 whole dollars off their bogus fee.Quite a slap in the face. When i first found out about the charge it was not anyone calling to let me know or texting me or emailing me or knocking on my door it was a surprise on the bill( which i consider a little messed up, call me let me know lets COMMUNICATE) Keep in mind i could have easily sent the phone back when i was originally told too by 3 reps but chose not to because it wasn't for sure, in which on this past Saturdays call i found out from what the manager said i definitely would no chance of getting it credited off my bill just lost that phone. So who is right? who is wrong?
Funny thing a few days before this bill came in and this all started the galaxy S5 went on sale. So i upgraded both my lines to the new galaxy and they tacked the 2 phones cost onto my bill. Needless to say i havent paid for any of it. If i pay just my balance, and the phones cost they are still going to cut my service off soon im sure because of thier bogus $300 charge.
I have now posted on here filed a dispute with the B.B.B. & F.C.C. ive sent an email to all the regional bosses, and executives and put in a few calls and messages to corporate headquarters. Actual letters via the postal service are going out today. Anyone been in this or a simalar situation please give me some feedback.

Take them to small claims court. They will call you and settle.
They have to prove it was your device, and prove you actually broke it.
Good Luck

HT1535 has anyone had issues with syncing music? i can no longer sync any of my music that was already on my itunes to my phone for some reason???

has anyone had issues with syncing music? i can no longer sync any of my music that was already on my itunes to my phone for some reason???

Since this first message, the "Other" space has increased exponentially. The first time, after the "restore", it increased to over 9 GB. Later, I tried a minor restore again, and now it's over 10 GB. I've seen someone suggest that text messages are to blame. If my text messages are suddenly taking up 4 GB of space, I think we've got bigger problems.

I use lightroom with the soft proofing feature for my printing. I used to make a copy proof, but all of the sudden something changed, and even if I'm on the copy in the developing mode it prints the original. Also, If i chose a file that was already in li

I use lightroom with the soft proofing feature for my printing. I used to make a copy proof, but all of the sudden something changed, and even if I'm on the copy in the developing mode it prints the original. Also, If i chose a file that was already in light room to print, even though I have the chosen file up in the developing mode, it will instead print the most recent file that I added to lightroom. If found a way to work around these problems, (check make this the copy in the soft proofing, and copy my settings and delete and reload the old files) but it's a slight hassle and it didn't use to do this. Not sure why it changed. Could I have accidentally changed a setting?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

HT201269 How do I disable imessage on a phone that was traded to Best Buy ?

How do I disable 'imessage' on an i phone that was traded to Best Buy?

Do this first
Wipe iPhone/iPad/iPod touch clean
There are a few steps to do:
Switch off iMessage in Settings > Messages
Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
Delete iCloud in Settings > iCloud > Delete Account
Finally Settings > General > Reset > Erase All Content and Settings.
Un-register your device: https://supportprofile.apple.com
Now you can sell/give.

How can I retrieve my calendar info that was sucked from my iPad 2 after upgrading to OS V and backing up to iCloud (using Windows XP computer with Outlook)?

How can I retrieve my calendar info that was sucked from my iPad 2 after upgrading to OS V and backing up to iCloud (using Windows XP computer with Outlook)?

I think (and I'll double check) only the BBLink events will sync on a wired USB sync. I'm fairly certain of that.
You'll need to use your calendar syncing via an EAS email account (outlook.com, for instance, is free) to sync wirelessly. It works great. I use it and was a former tied to the USB sync guy as well... and I thought I was gonna die a painful death without it. I found more freedom this way.
This explains the process. But I don't think you'll get BBM Groups to sync.
http://supportforums.blackberry.com/t5/BlackBerry-Z10/How-To-OTA-Sync-BB10-and-non-BES-Outlook-Overv...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

WHY VERIZON TOOK AWAY A SECOND UPGRADE TO REPLACE A BRAND NEW PHONE THAT WAS DEFECTIVE

I have had a cellular account for many years with Verizon. I currently have three (3) lines on my account. (removed), which is my phone, (removed), which is my husband’s phone, and (removed) which is my son’s phone.
I upgraded my phone to the Ipone 4 in 2012 under my son’s line (5841), so this line should be eligible for another upgrade this year.
In April 2014 I upgraded my husband’s phone under my line (9835). We originally upgraded to the Moto X, and I was charged the $35.00 upgrade fee. Unfortunately the Moto X had multiple issues and your tech support could not figure out how to fix the bugs so they replaced the first Moto X with a second one, that still had issues, so we were sent a third one, but Tech Support couldn’t get the phone activated. Since we went through three (3) Moto X’s and your Tech support admitted this phone is known for certain issues, a supervisor overrode the 14 day return rule and allowed us to choose a different phone for the upgrade. My husband wanted to go back to the Droid Maxx, which is what he originally had and loved. I had to pay $99.00 for this phone. The supervisor had to get my permission to extend my contract under this line (9835) an additional two (2) months since we were switching the original upgraded phone to a different one and I of course agreed, whats another two (2) months. I was not charged $35.00 a second time.
When I went on line to see when the (5253) line would be eligible for upgrade so I can upgrade my Iphone that is now two (2) years old and starting to have serious issues, I saw that this line is not eligible until August 2016, which means your company is claiming we already did an upgrade for 2014 which WE DID NOT.
On August 25, 2014 my husband called tech support about the Droid Maxx as it was having DATA issues, it would not send or receive pictures and kept saying Data Error. Tech Support did a hard reset, which did not fix the problem. It also stopped taking pictures and a few other problems with it so Tech Support sent us a new Droid Maxx under the manufacturer’s warranty since the phone is under one (1) year old. But Apparently whoever put in the order put it in as a upgrade happening on August 25, 2014. When I called to get this straightened out, I was advised that on May 20, 2014 we upgraded to the Droid Maxx so this line is not eligible for upgrade until May 2016. I tried to explain this was NOT an upgrade it was an override of the 14 day return rule to allow us to change the upgraded phone to the Droid Maxx since the original upgrade phone the Moto X had multiple issues that could not be fixed by your company. I am now being told that I autherized a second upgrade under the 5253 line for the Droid Maxx which is NOT TRUE. I would never have authorized an upgrade for a second line to replace a BRAND NEW PHONE that was an upgrade on the 9835 line. That makes no sense whatsoever. It was not our fault that the Moto X is a phone that has issues that is no fault of ours, so why should I be punished and have an upgrade taken away from me in order to replace a Brand New Phone that didn’t work?
I talked to customer service two days ago and promised a call back to resolve this in 24-48 hours, but I never got a call back.
I have been a loyal customer of Verizon since I have been out on my own. I had Verizon landline for many many years and went to Verizon Wireless when they became available. I have talked many many friends into switching to Verizon because their customer service has always been top notch and I always felt like this company cared about its customers. But to have this happen just has me speechless.
As I explained above, my phone needs replacing very soon as it is two (2) years old. I can’t get voice messages that are clear, it drops calls, even with full bars, it doesn’t ring half the time when someone calls me. I have been told on numerous occasions that someone has tried to call me but it went straight to voice mail, but my phone is always on, it showed no miss calls, nor did it ever ring so the calls aren’t even going through. It has had a hard reset a few times, but the issues are just getting worse. I am not going to upgrade under my son’s line 5841 in November because I am not going to extend his contract for two (2) more years. He has an old flip phone that is four (4) years old and if that phone goes up, how will he be be able to upgrade if I have to use his upgrade?
I am asking that you please look into this matter and correct this upgrade issue. The 5253 line should be eligible for an upgrade now, not in 2016.
Thank you for your assistance in this matter. If you need to contact me you can try calling my cell at (removed). (If the call will go through)
Thank you
(removed)
Looks like US Cellular has a promotion going on where they will buy out my contracts if I go with them. Guess I will be leaving Verizon since they refuse to do the right thing.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

shoostar, I'm sorry this had to occur on your new phone. In your post, I show you were heading back to the store to exchange your device. Please let us know if the store reps were able to resolve your issue or if they simply exchanged the phone. When a customer has an issue with an application, we always first recommend removing the application off the phone. If you are able to remove the app and still have issues or are not able to remove the app, the second suggestion is a master reset. I have listed both options below for your convenience.
Steps to remove an application below:
Note: Applications included with the Android Operating System may not have an uninstall option.
From the home screen, select the App menu.
Select Settings.
If the application icon is missing, select App menu filter (located at the top) then select All apps.
Select Applications.
Select Manage applications.
From the All tab, select an application.
Select Uninstall.
Select OK.
Select OK.
Steps below to perform Hard/Master Reset:
Note: Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.
From the home screen, select the App menu.
Select Settings.
If the application icon is missing, select App menu filter (located at the top) then select All apps.
Select Privacy.
From the Personal data section, select Factory Data Reset.
Select Reset phone.
If presented, enter the current passcode or draw the unlock pattern.
Select Erase Everything.
Allow up to 3 minutes for the factory data reset and reboot processes to complete, then perform initial activation and setup.

TS3988 How do I get the email account that was in icloud?

Hello, my manager handed me his phone off to resolve it and I restored and updated the iphone without knowing who was the account that was set up iCloud, and now I can not activate the phone. How do I get the email account that was in icloud that was configured on the phone? Starting email already know who is the account

No one can give you that. Ask your manager to contact the previous owner of the device. They are the only one who can help you with this, either by providing the correct ID and password, or erasing the phone and removing it from their account as explained here: http://support.apple.com/kb/TS4515.

How to remove the old email address that was hacked from my iCloud account when iCloud won't let me?

How to remove the old email address that was hacked from my iCloud account when iCloud won't let me?
Pretty much the the email that I used (but didn't verify) to create my iCloud account was hacked and now I can't remove it from my iCloud account due to the iCloud password also being changed by the same person and the fact I had "Find my iPhone" app on my phone also??? I had to change my iTunes email as well but that was far easier so yeah :S.
Please help. I live in NZ, out in the country, so reception is rare and so is getting into the nearest town that has an Apple Store.
Thanks

If you truly change your existing Apple ID's email address to a new email address, follow these instructions: iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
If you created a whole new Apple Account because you couldn't access the old one after being hacked, you will need to contact the Apple Account Security Team. Apple ID: Contacting Apple for help with Apple ID account security

How do I edit a word document that was converted from a PDF

How do I convert a word document that was converted from a PDF

To convert a Word file to PDF:
(1) Use Acrobat XI (File - Save As Other - Microsoft Word - .... )
(2) Use Adobe's online subscription service "PDF Pack"
To cleanup a Word file created from the export of PDF page content -
Open the DOCX, DOC, or RTF with MS Word.
Perform edits, corrections, etc (cleanup).
Be well...

ICal 'on my mac' to iPhone - How can I see on my phone, the entries in calendars under 'On My Mac'?

iCal 'on my mac' to iPhone - How can I see on my phone, the entries in calendars under 'On My Mac'?
I have several entries (too many) on calendars created prior to iCloud. They are listed as calendars 'On My Mac'. How can I get this information to my phone? I understand that iCloud makes On My Mac calendars obsolete?
I use my phone calendar to see my duties for the day, and only add entries if I'm out and on the fly. These I don't mind typing into the iCloud calendars. But my regular process when I'm sitting in front of the computer is to add them via iCal using the On My Mac calendars created years ago, over time. I need to see this information while on the go. How can I?

Welcome to the Apple Community.
Create a new empty calendar from the iCal file menu, select which account you want to create it in.
If you have only a few appointments you can move them individually by editing them and changing the calendar in the edit options.
Alternatively you can copy all the appointments in one calendar to another and delete the original.
To copy a calendar ctrl-click on it from the menu that appears when you select the calendar button (top left corner of iCal) and choose export (export it to your desktop for ease)
Double click the exported file and choose the new empty calendar to import them into.
Ctrl-click on the original calendar from the menu that appears when you select the calendar button and choose delete.

Dear sir, i used this apple id in my IPAD 4,But some how i forgot the apple id password that was stored in my iPad. i reset the same in my another device. I put the new password in my I pad. Due to mismatching of

Dear sir,
i used this apple id in my IPAD 4,But some how i forgot the apple id password that was stored in my iPad. i reset the same in my another device. I put the new password in my I pad. Due to mismatching of password that was stored in iPad and new password ,it does not accept it. very unfortunately i also unable to connect my iPad with internet because it does not allow me to connect. In every second message displayed for apple id password. i am helpless. please help to get rid opt from this problem.
rgds
R K Hazarika
<Email Edited by Host>

you manage the appleID on this site
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

How to file a claim with phone that was already replaced under Warranty

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