How to get in touch with customer service?

How to get in touch with customer service? Twice I had a chat and I would get an answer in a few days. Never heard a thing! I need an invoice for my book-keeping but I can't download it. It says: get in touch with the customer service. But I chatted for 2 times, tried to phone, They won't answer the phone. Where is the customer service!!!!!!!!!

Hi Regine43b,
Please refer to the following link for help with your monthly invoice: http://helpx.adobe.com/x-productkb/policy-pricing/print-creative-cloud-receipt.html
If in case you still face issues, please contact support @ https://helpx.adobe.com/contact
Regards,
Sheena.

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Trying to get in touch with customer service in billing. How hard is it to get a phone number?

I am trying to find someone in customer service in billing. Been trying for three days to find a contact phone number. Not happy about how this process isn't very user friendly. If I could please have someone call me asap so that I can take care of a problem with actually speaking to a human being just like we used to do in the 80s before the invasion of electronic devices that impede human interaction I would very much appreciate it. Thank you.

jbrum,
There is the Support page with phone numbers:
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
I would have alerted forum staff about your plight, but Monika has done it already.
Hopefully, someone will find someone able to take care of it.

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Bruce, thank you for the link.
What used be under the service address in Users & Preferences was moved to the Services/Internet.
It must be a recent change because the date of the help topic you linked to is June 22, 2015.
I cannot find the help topic which has instructions to disable it under Users & Preferences (which I had seen in the past) so it must have been pulled AFTER Nathanma123 saw it. It was still there in early June because I saw it there when helping someone at Bleeping Computer.
I did think it was odd that the feature was under Users & Preferences. Services/Internet is a better place for it.

How to get in touch with Nokia India?

Respected members,
I have been trying to get in touch with Nokia India via the Web and Phone but the concourse has been disappointing.
I request Moderators to please help me get in touch with them regarding various events Nokia offers in India as i would love to be an attendee. :-)
I hope to get a good response from all of you regarding my Blog (as I am a regular symbian blogger) at http://s60blog.com
Regards,
Ani
Live & Let Die

Addresses and phone numbers here:
http://www.nokia.co.in/A4537051

How to get in touch with a forum user?

I need to get in touch with Monica Bolohan http://forums.oracle.com/forums/profile.jspa?userID=613338
Monica if you read this you can contact me at kquizak at yahoo dot com
ps I apologise for the trolling

You might want to post a message in one of the thread she participated in - and if she has tracking turned on for that - she'll get an email notification.
You should also be more specific about why you want her to contact you.

Verizon has lost touch with CUSTOMER SERVICE

I have been with Verizon for almost 18 years. They don't give a ****. I have been trying to upgrade my phone since it broke and have gotten nothing but the run around. My first experience was asking why I had to pay an upgrade fee ( $30) for a $99 phone and the chat rep explained that they wanted to keep the cost of the phone down...that makes total sense???? OK reconciled to the COST OF THE PHONE BEING $30 MORE...I will pay. Nope, had trouble with my address because my mailing zip is different from my home zip...has been for the last 18 years. OK called- problem fixed no worries. Your phone will be delivered in 2-3 days. "Why not overnight?" "You have to pay extra." "It says it is free." "That's online" "I tried to order online, you just confirmed YOUR SYSTEM's PROBLEM. I should be eligible for online." "I will have to start a trouble ticket. It could take 24 to 72 hours to resolve." "Start it."

Postpaid carriers charge an upgrade fee, and although I disagree with it due to the fact I'm agreeing to keep your service for another 24-months, it's still charged. They're saying it's offsetting the cost of activating the new device. I can assure you, it doesn't cost the company a dime to do an ESN change.
That said, representatives are at a loss sometimes, and don't have the access to make the required changes. That takes some time.

Credit card expiration/I want to get in touch with...

My CC was expired, I had NO notification prior to it expiring (although I read Skype would notify you). However, I did get a notification afterwards saying it HAD expired and that Skype could NOT auto-renew my account BUT THEY DID as I have a new charge. I could not update my account and see from other posts that others have had same difficulites. The only way I found it to be successful was to delete my whole CC acount and start again and that entailed ANOTHER MONTHLY CREDIT charge. I want to get in touch with Skype and have the second charge REVERSED. This is VERY frustrating not being able to easily access any IT people at Skype! How do I get a hold of someone with in the company?

just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Anyone know how to contact anyone in Verizon headquarters? Since I'm not getting anywhere with Customer Service

I'd like to express how unsatisfied we have been with Verizon on an issue that has been ongoing now since March 14, 2014. It involves an upgrade on one of our lines. After all these months, phone call with customer service, Tech support, and visits to a Verizon stores, I would hope that there are ample notation on our acct but since I've had to explain the situation on a bi-weekly time frame, I would assume that no one has documented any contacts.
We've been with Verizon for few yrs now and I have always been very satisfied with Verizon who, up until now , always provided excellent customer service in their knowledge, concern, and customer satisfaction. But I have to say, every positive outlook I've had with your company has been wiped clean with the worst service we have received in the last few months.
We upgraded my daughter's phone on 03-14-14 with a Samsung Galaxy Mini from an Iphone 4s. Within 24 hrs, the phone failed. After 2 visits to a Verizon store the next day which took 6 hrs, we still had to return the next day to speak to a manager. The 2 stores advised us to make a CLAIM on the defective phone thru our insurance plan with Verizon. A CLAIM on a 24 hr old phone!! A 3rd visit with a manager finally convinced him to replace the phone with another new phone at the store. Within 2 weeks - issues began to occur with the replacement phone. Several visits more, several calls more with Customer Service, several calls more with tech support which adds up to soooo many of our time taken up to simple have temporary "fixes" is outrageous. If I billed Verizon for my time, perhaps the situation would have been resolved more quickly. Each visit lasts approx 2 hrs, each phone call approx 1-1 1/2 hrs. We are talking at least 2x a month for the course of 5 1/2 months. Plus the time it takes to get the phone back to where she needs it - contacts, apps, internet.
Not once were we offered a new phone or replace the phone. Not until today. Replace the phone with the same phone that my daughter has grown to hate. So basically a 3rd phone - same phone. She is not interested in this phone any longer. She dealt with this phone model for far too long.
Today we were offered to replace the phone with same phone, or pay for a refurbished Iphone 4. So basically she would be going back to her original Iphone 4s before the upgraded WITH a cost. So her upgrade was wasted, we'd paid over $200 for a defective phone, and would need to pay for an even older model Iphone 4 and have to pay for it. Why wasn't she offered a different phone within those 30 days after the upgrade and 6 visits?
Every rep at the stores, every rep in tech support would provide a different reason for the issue. Finally, tech support advised not to download apps. WHAT GOOD IS A SMARTPHONE IF YOU CAN'T HAVE APPS??? We are talking about a 20 yrs college student who attends school in another state. Do you know the trouble she has to go thru to visit a store? To find 2 hrs between being a full time student with 2 jobs to sit on the phone with a tech support or go to a Verizon store? Once-ok Twice-maybe BUT for 5 months?
She's not eligible for an upgrade. She will be stuck with a phone that she had grown to hate. And I with customer service which I've grown to hate.
Finally, The Edge. Trying to find a way to make my daughter happy, I spoke with 4 representative today about the Edge. Each rep gave me 4 different information. 1st rep advised Edge phone could not be used on another line so I could not use a line eligible for the Edge and give that phone to my daughter since she isn't eligible for the Edge. 2nd rep advised that although new phone thru edge must be used by same number that it was eligible for, we could use the current phone o that line for my daughter. My son currently has an Iphone 5 and is eligible for the Edge early upgrade. He would not have to return his Iphone 5 so my daughter could use it. However, all the lines would have to go to the More Everything Plan and share the Data between all our phone lines. 3rd rep advised the cost would almost double from our current $358 to go to the More Everything Plan so suggested to have 2 accounts vs just 1. 4th rep advised not every line needs to go the More Everything Plan, we could not keep the current phone, and my daughter could get a replacement phone but same phone or made exception to offer the Edge early upgrade to my daughter but only after we go thru the replacement program because the phone we send to Verizon has to be in good working order/no defects.
After 5 1/2 months, it is now Verizon that is indicating that we have a defective phone and can't accept it thru the Edge program or we would get billed approx $299 for a defective phone. After 5 1/2 months of me calling in about a defective phone that not one rep replaced because they "fixed" the problem ( by the way, a temporary fix is not fixing, if it was fixed I would have made those calls today or writing this email), I am now being told her phone is defective. She advised to get a replacement phone first, return the old phone, activate the new phone, then call in to get the Edge early upgrade. So my daughter would have to do all this, plus add contacts back, apps and whatever else she needs to use her phone just to turn around a couple weeks later and do it all over again with the new phone thru the Edge program. Once again, we are the ones having to be inconvenienced and go thru all these steps. Did I mention she is going to be studying abroad in Italy beginning Nov? So the idea of having to wait 2-3 weeks for a new phone and having only a week or 2 to test the phone to make sure it's working properly before she's out of the country doesn't sound appealing to me. Verizon has made us have a defective phone for 5 months advising it's in good working order after each and every "fix" but Verizon will not accept that phone if returned in the same condition as a phone in good working condition. Do you see the irony in that?
I have reached my limit and after 5 yrs of my brother in law trying to convince us to switch to AT&T where he works in their Corporate Office, I can honestly say I will not be sad to leave Verizon. Especially when one of your reps simply provided me with the contract end dates to provide to AT&T because they offered to buy out our contract. No effort in customer retention what so ever. That was a phone call on Thursday.
And yes, one of your tech reps tried to convince me of all the hassle it would be to switch and time AT&T would take to buy out our contracts but honestly it was the pot calling the kettle. I am not in the position to discuss hassle and time after 5 months of getting that with Verizon. Did I mention it's my brother in law so we would be getting special treatment and no out of pocket expenses to switch. It was my loyalty and satisfaction with Verizon that has kept me from switching all these years. Something Verizon clearly does not appreciate.
So can you guess where I am with confidence that your customer service department is knowledgable about the plans/offers? Where I am that I can trust what I'm being told?
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.

Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter?

Can I have a customer service rep get in touch with me please?

I need someone to get in touch with me ASAP. I can't get through on the phone, and chat is out.

Customer support is over the phone or in store. Why cant you get through. I get through everytime I call.

How do i get in touch with blackberry?

I bought the blackerry curve 9360 (brand new) from virgin media £13 a month (for 2 years), less than a year ago (about 8 months ago) and multiple times the buttons stop working (but just for the day) it will let me scroll on some things and not others the phone restarts it self and freezes on a daily basis. the battery life was awful it lasted me only a few hours when i would charge it over night everynight. today i woke up and it wouldnt switch on so i took the battery out and put it back in then it wouldnt even let me unlock the phone all the keys wernt working! i have taken the battery out 5 time now and i still havent even unlocked it. i have never dropped or damaged this phone it still looks new on the ouside! i have tried calling the company about 3 months after i purchased it for theses reasons and they told me to update the phone and if i still have troubles to contact blackberry. with the new updated software the battery life is alot better but everything else is still terrible.
is it really fair to give someone a phone theyve got too spend 2 years paying for that doesnt even last them a year? how do i get in touch with blackberry?

its to my understanding that us users cant directly contact blackberry and all issues with the device should be taken up through the place that we got them from i.e in this instance virgin media should arrange for the phone to be fixed im pretty sure this is the case and they have to deal with it for you. Virgin are useless alot of the time so id suggest asking to go through to retentions office when you ring as they are the people who can really sort any problems out instead of the customer service team

How do I get in touch with a live person?

How do I get in touch with a live person?

Most of us here are 'alive'... This is a user to user forum. If you want to talk to customer service, start here: Contact Customer Care
If you have a question, you might post it here and see if we can help you.

How do I get a hold of customer service?

I need to speak to someone in customer service. I'm not happy with my local Verizon store. My wife and I were mislead about a few things when we upgraded to a Samsung Galaxy S4 phone, both of us upgraded. We purchased a tablet, our first one, and was not told about any upgrade fee for that. We were told we were purchasing a 16 GB tablet, only to find out when I got it home that it is actually an 8 GB. I do not like the upgrade fees at all. As a 15 year customer, I feel that we shouldn't be charged upgrade fees at all and I don't like the hassle we have to go through to in order to get the $50.00 rebate for our phones. I could have purchase the phones for a lot less, including after a rebate, at Walmart.
So how do I email someone in customer service to report my issue and to hopefully have someone train these sales associates at the local stores?
I have looked all over this website for a email to someone in customer service and I can't find anything.

Verizon does not use email for customer communications. You can call *611 or use chat. Everything you listed is normal Verizon policy including the upgrade fees and activation fee for a new line of service. Obviously, you should have received a 16GB tablet if that is what you bought. If you purchase on-line the rebates are built into the on-line price. If you purchase at a store, you get a mail-in rebate. Again, that's normal policy.
Third party retailers have lower selling prices, but there are other restrictions such as higher early termination fees, etc.

How on earth do you get in touch with HP Support center?

How on earth do you get in touch with HP Support center?
I've phoned, mailed, used web forms - total silence. One of our customers bought a HP pavilion dv7 from us and it´s got hardware errors so the customer returned it. It's dead and of no use to us, still under warranty, and we intend to return it to HP so we can get our money back.
Mailed four times I think. First time I managed to get a case number, but searching for this number yields "case not found". Does't HP want to handle dead laptops, or what on earth is going on?!
If anyone from HP is reading this, drop us a line ASAP at audiovideo at bos dot hack dot org.

HP will not give your money back, they will repair it under warranty if there is one.
This is a user to user forum, Contact HP directly, they will guide you on what to do next to get it repaired under warranty
USA (there is a chat feature on the left side)
http://welcome.hp.com/country/us/en/contact_us.html
Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

EMERGENCY: How do I get in touch with an actual person at Verizon?

For the past few weeks, the Verizon website and phone system have not allowed me to add any funds to my prepaid calling plan, and I can't get in touch with anyone to help me with this problem. Chat hasn't been working, and the customer service number just takes me to a useless menu that tells me nothing I can't find out online. It's definitely not a problem with my card or bank account or computer. I recently changed my plan online and it's started charging me per text even though I'm supposed to have an unlimited messaging bundle, so I'm running out of funds here! Someone please help or I will definitely be leaving Verizon a very unhappy customer!

We certainly do not want to lose you malamander! I am sorry to hear of the trouble when trying to reach our Prepay team. Although we do not handle Prepay here, I would be delighted to connect you with them.
I just sent you a follow request. Please follow back and send me this information in a private message.
Thank you.
LenaA_VZW
Follow us on Twitter @VZWSupport

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