How to hide the MS Word Web App in SharePoint Online Document Library

Hi Guys!
Badly needed your input on this scenario. I've created a document library in
SharePoint Online but when I add a document I wanted the MS Word Web App toolbar
to be hidden as I didn't want to have the document printed  and downloaded. Just want to have the file in read only mode.
I've come across subscription to IRM of Office 365 as a solution but it's kinda expensive for this need.
Any idea on how to resolve this scenario would be greatly appreciated.
Thanks,
Venus

Hi!
Even if I give a view-only permission to the user, still the print button is available and the document can still be downloaded to PDF file.
Also, the permission rights given to the users of the document library is contributor. But after routing for approval and the content is approved. It should be read-only even to the one who authored the document.
I've checked also IRM for a solution but unfortunately what we have is E1 package so IRM is out of the option.
Thanks,
Venus

Similar Messages

  • Hiding the MS Word Web App toolbar in SharePoint Online Document Library

    Hi Guys!
    Badly needed your input on this scenario. I've created a document library in SharePoint Online but when I add a document I wanted the MS Word Web App toolbar to be hidden as I didn't want to have the document printed  and downloaded. Just
    want to have the file in read only mode.
    I've come across subscription to IRM of Office 365 as a solution but it's kinda expensive for this need.
    Any idea on how to resolve this scenario would be greatly appreciated.
    Thanks,
    Venus

    Hi!
    Even if I give a view-only permission to the user, still the print button is available and the document can still be downloaded to PDF file.
    Also, the permission rights given to the users of the document library is contributor. But after routing for approval and the content is approved. It should be read-only even to the one who authored the document.
    I've checked also IRM for a solution but unfortunately what we have is E1 package so IRM is out of the option.
    Thanks,
    Venus

  • Word Web App cannot open this document due to an unknown error. If the problem persists, try opening the file in Microsoft Word.

    Word Web App cannot open this document due to an unknown error. If the problem persists, try opening the file in Microsoft Word.
    Can anybody pls help me how to resolve this for which got strucked !!!!
    Cheers !!
    Praveen
    Thanks in Advance !!! Cheers !!! Praveen

    Hi  Satheesh,
    Thanks for quick Reply !!!
    can u pls have a look that the below are Log Errors am getting .
    Pls suggest me how to resolve that the all the services are in the running state only ,
    1.     Could not find default ServiceProxy or it does not implement      
    IWacServiceApplicationProxy.
    2.      Default service proxy not found while trying to get setting
     WORDVIEWERSILVERLIGHTONLY.
    Rgrds//Praveen
    Thanks in Advance !!! Cheers !!! Praveen

  • Office Web Apps - Preview Sharepoint 2010 documents in Sharepoint 2013 Search Results...again

    Hi,
    I found a thread in this forum With an answere to a similiar question here:
    http://social.technet.microsoft.com/Forums/en-US/28bc1e27-4a65-4c61-9b3e-cb9dad17f779/office-web-apps-preview-sharepoint-2010-documents-in-sharepoint-2013-search-results?forum=sharepointsearch&prof=required
    ...With the answere:
    "OWA uses an access token to talk to SharePoint 2013.  It cannot use this when talking to 2010.  In order to work with 2010, you have to create a custom display template that converts the file url to an openurl link. "
    BUT...
    may anyone give more information how to do this?
    Links to articles? Links to description and samples?
    jik

    Hi,
    According to your description, my understanding is that you want to preview documents from SharePoint 2010 in search results in SharePoint 2013.
    Per my knowledge, the Office Web Apps is configured to work with SharePoint 2013, so it will not work with documents in SharePoint 2010.
    I recommend to configure Office Web Apps to work with SharePoint 2010
    and make sure that documents can be previewed in SharePoint 2010 using Office Web Apps to see if the documents can be previewed in SharePoint 2013 search result.
    http://technet.microsoft.com/en-us/library/ff431687(v=office.14).aspx
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

  • How to delete the exceed threshold limit list in Sharepoint Online

    In my share point online list having more than 5000 items. It's reached threshold limit.Then
    i am trying to delete the list data using client context in console application. But I got this error message "The attempted operation is prohibited because it exceeds the list view threshold enforced by the administrator."
    If anyone know how to resolve this issue.

    Hi,
    Unfortunately there is no option to override the list threshold in Office 365/SharePoint Online.  One option is to create the folders and move the items to that folders, then try deleting the items.
    And also refer to the following posts.
    http://community.office365.com/en-us/f/154/t/156368.aspx
    Indexing columns
    http://en.community.dell.com/techcenter/sharepoint-for-all/b/blog/archive/2014/04/01/resolving-the-list-view-threshold-when-migrating-to-o365
    http://aaclage.blogspot.de/2014/02/sharepoint-2013-app-manage-list.html
    Please don't forget to mark it as answered, if your problem resolved or helpful.

  • Can't open MS Word .doc files from SharePoint 2013 document library?

    Hello,
    I have uploaded some MS Word files with .doc extension into a SharePoint 2013 document library, but they don't open when clicked.  I can do a number of things to the file, like view and edit properties, download and other things, but it does not
    open up when mouse clicked.  There are PDF files in the document library and they open up just fine.  Any ideas?
    I should add that MS Word 2010 .docx files can not be opened either.
    Thanks.
    Paul

    Hi,
    Whether you use office 2013.
    Considering this .doc file can be smoothly opened in Office if you downloaded it to your local, it indicates that the Word document and Microsoft Word doesn’t have any problems. The issue may be caused by the compatibility between Office
    and your site.
    1.Check whether you have the SharePoint OpenDocuments Class add on enabled at first.
    Internet Explorer >Tools iron > Manage add-ons >
    Choose to Show All add-ons. Find SharePoint OpenDocuments Class and make sure it’s enabled.
    2.go to Compatibility view settings > add your SharePoint site to compatibility view
    3.go to Internet Options,
    Advanced > Reset… > Check Delete personal settings and reset
    Security > Trusted sites > sites > add SharePoint sites to trusted sites
    4.If it doesn’t work, please open Word, go to Options > Trust Center > Trust Center Settings > Protected View > Uncheck all.
    Best Regards,
    Lisa Chen
    Lisa Chen
    TechNet Community Support

  • Office Web Apps - Preview Sharepoint 2010 documents in Sharepoint 2013 Search Results

    Hi,
    We have a Sharepoint 2013 search site collection. The content sources for the Search service application includes some Sharepoint 2010 sites. We also have Office Web Apps server deployed. When searching for documents, the OWA preview works for all the document
    in local sharepoint 2013 farm. However document preview doesn't work for documents in the sharepoint 2010 farm.
    Any idea why this happens?
    Regards,
    Muthu

    Could you please elaborate more on open url / please give us some syntax how to use that is display template?
    When we use open url do we still need to install office webapps in the 2010 environment? 

  • How to alter the display names of grouped items in a document library?

    Very odd issue I want to sort items in a document library by the value in a field, that is no problem. The issue is I want them display NOT in alphabetical order for example I have a list that is grouped into 3 groups (Cases, Forms and Support). When you
    look at the page they are grouped in alphabetical order from top to bottom, I want them to show up as (Cases, Support and Forms). I tried creating column with with a value 1,2 or 3 with the "3" value attached to "Forms" items and the "2"
    to the "Support" item them sort per Grouped value and that works BUT the grouped names appears as "1" "2" or "3". I need them to show as (Cases, Support Forms). 
    I was wondering if there is syntax to alter the display name while editing within Designer similar to the syntax used to change the display name of a long hyperlink when quoting it in an email or forum submission?? 
    I want:
    <FieldRef Name= "Grouping"/> to diplay the three groups by names other than the values in that column, the display names.

    Hello,
    This might be helpful:
    http://sharepoint.stackexchange.com/questions/78958/change-header-on-group-by

  • Why isn't my SharePoint online document library showing anything in the Title column for PDFs I upload?

    I've got a document library on my SharePoint Online site. I've enabled the Title column in the library view. When I upload Word documents, the title I entered into the document properties list (Word 2010, File > Info > Properties list > Title) appears
    in the Title column of my library in SharePoint. But when I upload the published PDF version (created from the same Word file using Word 2010 by File > Save As) to the library, there's nothing in the Title column. Why? Is SharePoint failing to read the
    metadata of the PDF file? Is Word 2010 failing to copy the metadata into the PDF file when it's created from the Word file?
    What's going wrong and how do I fix it?
    When answering, please keep in mind that I'm a SharePoint novice.
    Regards,
    Bruce Officer

    I think I've ruled out the possibility that Word isn't saving the Title property with the PDF when I convert to PDF using Word 2010's built-in Save As PDF command. I found a utility called Evermap AutoMetadata which shows all the metadata saved in a PDF
    file and the Title field is indeed present in the PDF, with the correct value. Windows File Explorer won't show that property as present, but AutoMetadata does. It now looks like SharePoint isn't reading that field for some reason. Does anyone know why, and
    what I should do about it?

  • How can I automatically enable content approval on a SharePoint 2010 document library

    Hi All,
    I would like to enable
    content approval feature 'Yes' in version setting page by default when the new site is created under SharePoint 2010 farm. How could achieve this. Kindly help.

    Hi, Are you creating publishing site? if yes Turn on Content Approval for SharePoint 2010 Sites By default, Content Approval is turned off in SharePoint 2010 and (usually) any user with Read access can see Draft items in most libraries. Sites created with
    the publishing site template, however, already have Content Approval turned on in the Pages library.
    Please remember to click 'Mark as Answer' on the answer if it helps you

  • Word Web App can't open a document (corruption) but Word Desktop can

    Hi,
    My team and I are currently working on integrating a custom WOPI-Host and everything is going pretty good.  While testing out different documents that will be used in the system to see the supported features and the reaction of Word Web App we found
    a document that is problematic.
    First things first, we took a document that was in Word 97-2003 version (.doc) and converted it in Word Documents (.docx).  We had to actually use the Word Desktop Convert functionality because using "Save As" wouldn't work.  We found
    out that the document had Custom XML Data which was the reason that the "Save As" didn't work.  So we did 2 version of the document in docx version.  One that kept the Custom XML Data and one that didn't have it.
    Now when we try to open the documents in the Word Web App, both trigger the same error: "Sorry, Word Web App can't edit this document because it appears to be corrupt.".  What I don't really understand is that I can open them in the Desktop
    version of Word without any problems.  Also, if it was simply the Custom XML Data that would prevent Word Web App to open the document, how come the version of the document without these Custom XML Data is still considered corrupted by the Word Web App.
    If needed, I can send the documents in question (probably by email since I don't see an option to attach them to this question).
    Thanks,
    Patrick Racicot

    Hi,
    I understand you can't open the Word documents from Word Web App, but may I know how you converted them? What is that "Word Desktop Convert functionality"? Would you please detail the steps of the conversation?
    When you try the "Save As" method, any prompt or error? Can you keep saving just ignoring the error?
    Before the conversation, I suggest you try removing the hyperlinks in the original .doc document, then convert the document to .docx format, check if then it can be opened from the Word Web App.
    Feel free to post back to provide more information.
    Thanks,
    Melon Chen
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • Error word web app can not open this document for viewing in office web apps 2010

    Hi 
    i am receiving office web apps error.
    i installed sharepoint 2010 on windows server 2012 datacenter,
    and installed office web apps 2010 and sp2
    adil

    Hi Adil,
    From the error message, I recommend to check the things below:
    Check if Word Viewing service is started in Central Administration. If it is started, stop and re-start it.
    Check if the Word Viewing service proxy is created.
    Check if the Word Viewing service proxy is associated with web application with issue.
    If above cannot work, please check the ULS log for further research.
    More reference:
    https://amalhashim.wordpress.com/2013/01/29/sharepoint-word-web-app-cannot-open-this-document-for-viewing-because-of-an-unexpected-error/
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

  • How to hide the page ribbon and quichlaunch for non admin users

    HI
    1 ) how to hide the ribbon in a page in sharepoint 2010 for non administrator users  
    2) how to hide quicklaunch also for non admin users
    in quick lanuch i want to hide links for all site content also.
    i used Document Center Template to create my web application.
    adil

    HI
    i did not get how i use this control 
    <Sharepoint:SPSecurityTrimmedControl
    runat="server"
    PermissionsString="FullMask">
    2
      <div>
    3
        <SharePoint:SPLinkButton
    id="idNavLinkViewAll"
    runat="server"
    NavigateUrl="~site/_layouts/viewlsts.aspx"
    Text="<%$Resources:wss,quiklnch_allcontent%>" AccessKey="<%$Resources:wss,quiklnch_allcontent_AK%>"/>
    4
      </div>
    5
    </SharePoint:SPSecurityTrimmedControl>
    adil

  • Office Web Apps don't open documents stored on Sharepoint server

    We have Sharepoint Server 2013 installed on a AD domain controller and Office Web Apps installed on a machine in the same domain and configured for internal-http WOPI zone. Discovery XML works fine. When opening a MS Office document, Office Web Apps show
    its label for a minute or two, and then display the message "Sorry, Web App can't open this document because the service is busy. Please try again later" or the message "Web App cannot open this document due to an unknown error."
    Network logs show repeated requests to Docdatahandler.ashx to which Web Apps server each time responds with some XML saying it's busy, and to Reshandler.ashx to which the server each time responds with 404 status.
    The ULC logs for Sharepoint server look like this:
    Mapping URI from 'http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991' to 'http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991'
    Entering monitored scope (Application Authentication Pipeline). Parent Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991)
    Entering monitored scope (Getting Site Subscription Id). Parent [Loopback] Getting token from STS and setting Thread Identity
    Leaving Monitored Scope (Getting Site Subscription Id). Execution time=0,0601117711447749
    Entering monitored scope (Reading token from Cache using cacheKey claim value). Parent [Loopback] Getting token from STS and setting Thread Identity
    Leaving Monitored Scope (Reading token from Cache using cacheKey claim value). Execution time=2,55094406980315
    SPApplicationAuthenticationModule Authentication finished successfully for user:0#.w|vserver\0347 and actor:
    Leaving Monitored Scope (Application Authentication Pipeline). Execution time=4,30284782797009
    OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|vserver\0347, ClaimsCount=21
    WOPI new request (GetFile), url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
    Site=/
    WOPI Proof: Missing header [X-WOPI-ProofOld] for url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=…  CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
    WOPI (GetFile) Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…/CONTENTS?ACCESS_TOKEN=…' [1167 bytes], TimeStamp '635394648765830712' [8 bytes]  CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000,
    CorrelationId:]
    WOPI Signature verification attempt succeeded with public key … [0 ms]
    WOPI - InitAndValidateForFile Success [web: http://sharepoint, file: test/ы.docx]
    UserAgent not available, file operations may not be optimized.    at Microsoft.SharePoint.SPFileStreamManager.CreateCobaltStreamContainer(SPFileStreamStore spfs, ILockBytes ilb, Boolean copyOnFirstWrite, Boolean disposeIlb)
    Spent 0 ms to bind 20365 byte file stream
    WOPI GetFile -  Completed http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[byes:20365, machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
    WOPI PerfTrace: <o n="PreWopi" d="6" /><o n="ParseGetFile" d="0" /><o n="InitAndValidateForFile" d="8" /><o n="OpenBinaryStream" d="2" /><o n="WriteResponseStream"
    d="17" />
    WOPI new request End [Elapsed Time WOPI (ms): 35] [Elapsed Time HttpContext (ms): 42]
    Leaving Monitored Scope (Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=42,173001152361
    Leaving Monitored Scope (Request (GET:http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=44,9670172749155
    And the ULC logs for Office Web Apps server look like this:
    WAC Server HttpModule: Beginning request at target [/wv/wordviewerframe.aspx?ui=ru%2DRU&rs=ru%2DRU&WOPISrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…&sc=http%3A%2F%2Fsharepoint%2Ftest%2FForms%2FAllItems%2Easpx] in session [044adcdc-0567-4727-8d82-2adb93efb266]
    ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
    Registering OnPreProcessTrace handler
    WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
    WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
    WOPI Proof: Using Current private key (to sign) that matches Current public key …
    Updated WOPI Proof Keys [Discovery] - Old Key (Public): 
    Updated WOPI Proof Keys [Discovery]- Current Key (Public): …
    WOPI CheckFileInfo: Start [url:http://sharepoint/_vti_bin/wopi.ashx/files/…]
    URL generated for WOPI CheckFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991
    WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1158 bytes], TimeStamp '635394648734348738' [8 bytes]
    WOPI Proof: Using Current private key (to sign) that matches Current public key  …
    WOPI Proof - Successfully signed the data with the Current private key [17 ms]
    WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
    Cannot create WOPI Proof Token - could not find valid Old proof key data
    HttpRequestAsync (WOPICheckFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991]
    HttpRequestAsync (WOPICheckFile,WACSERVER) End Called
    HttpRequestAsync::GetResponseCallback - ContentLength:2130
    HttpRequestAsync::FProcessReadReturn - cbRead:2130
    HttpRequestAsync::FProcessReadReturn - cbRead:0
    HttpRequestAsync (WOPICheckFile,WACSERVER) Setting Completion [Time in ms: 116, Bytes Read: 2130]
    HttpRequestAsync (WOPICheckFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
    StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | End.AsyncWaitHandle.WaitOne() | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse()
    returned | RecordResponse OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished ->
    FALSE | GetResponseCallback RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 2130 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
    | DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
    FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False | WaitOne() returned | 
    WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
    Returned from WOPI CheckFileInfo, [host:WACSERVER, user:2b80a4cac8ac4ba9aaeda4b2d11c1c2e]
    CacheKey based on host-provided hash: 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
    RoamingAppsAllowList config is empty. Roaming is disabled.
    Librarian.BeginGetItem(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
    ViewStore.ReadMainCache(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
    FEMemoryCache.FReadFromCacheLine: key 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de_00000000-0000-0000-0000-000000000602, length 10240, offset 0
    GlobalListLoadBalancer: Refreshing list for service DiskCache. Reason: null hasher
    GlobalListLoadBalancer: Creating consistent hasher for service DiskCache with 50 nodes.
    GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:14
    GlobalListLoadBalancer: Finished refreshing list. [Agent: DiskCache; Time WriteLock held (ms): 15]
    Creating channel to DiskCache: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc
    MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1000, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:DiskCacheService.ReadCacheData]
    ReadCacheData: [2F8B6F928FF724D93C1151FB2430B9D837F1068C30654CC5B72131DF0796A8DE00000000000000000000000000000602, 00000000-0000-0000-0000-000000000602, 1048576, 0, OfficeWebAppsServer]
    WACServer HttpModule: Completed request with status code [200]
    WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
    WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
    DiskCacheReader: TimeoutException [Machine: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc, Exception:System.TimeoutException: The HTTP request to "http://OfficeWebAppsServer:809/diskcache/DiskCache.svc" has exceeded the allotted timeout of
    00:00:01.9990000. The time allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The request was aborted: The request was canceled.     at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
        at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result)     --- End of inner exception stack trace ---    Server stack trace:      at
    System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result)     at System.ServiceModel.Channels.ServiceChannel.SendAsyncResult.End(SendAsyncResult result)     at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[]
    outs, IAsyncResult result)     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeEndService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
    message)    Exception rethrown at [0]:      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
    msgData, Int32 type)     at Microsoft.Office.Web.DiskCache.IDiskCacheAsync.EndReadCacheData(IAsyncResult result)     at Microsoft.Office.Web.Apps.Common.DiskCacheReaderAsync.ReadCallBack(IAsyncResult asyncResult)]
    ViewStore.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = DocumentOutputNotFound
    GlobalListLoadBalancer: Refreshing list for service WordConversionService. Reason: null hasher
    GlobalListLoadBalancer: Creating consistent hasher for service WordConversionService with 50 nodes.
    GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:16
    GlobalListLoadBalancer: Finished refreshing list. [Agent: WordConversionService; Time WriteLock held (ms): 3]
    RequestDispatcher: dispatching request for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to http://OfficeWebAppsServer:809/wvc/Conversion.svc [attempts remaining: 12].
    MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1508, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:ConvertingService.ProcessRequest]
    Request received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, format: _v00000000-0000-0000-0000-000000000602, request id …, queued requests: 0, working requests: 0
    Launching async job to add workers.
    AppManager.BeginProcessRequest adding request to queue
    DownloadManager: Download requested for document: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
    MemoryDownloadCache::TryGetItem - Key:…
    DownloadManager::BeginDownloadFile - Not cached. Adding to download queue
    DownloadEntry::TryAddRequest - Adding request to DownloadEntry for BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… PendingRequestCount:0
    DownloadManager::BeginDownloadFile - added DownloadRequest to DownloadEntry
    DownloadManager: Starting download for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F….
    RequestDispatcher: response received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… from http://OfficeWebAppsServer:809/wvc/Conversion.svc.
    URL generated for WOPI GetFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=REDACTED_1040&access_token_ttl=1403904071991
    Conversion response received: InProgress
    WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/FILES/…/CONTENTS?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1167 bytes], TimeStamp '635394648765830712' [8 bytes]
    Librarian.OnConversionResponseReceived(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - Response=InProgress, Data=NO
    Librarian.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = InProgress
    Libriarian.OnItemRetrieved: InProgress
    ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
    WOPI Proof: Using Current private key (to sign) that matches Current public key…
    WOPI Proof - Successfully signed the data with the Current private key [71 ms]
    WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
    Cannot create WOPI Proof Token - could not find valid Old proof key data
    HttpRequestAsync (WOPIGetFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…]
    HttpRequestAsync::GetResponseCallback - ContentLength:20365
    HttpRequestAsync::FProcessReadReturn - cbRead:20365
    HttpRequestAsync::FProcessReadReturn - cbRead:0
    HttpRequestAsync (WOPIGetFile,WACSERVER) Setting Completion [Time in ms: 207, Bytes Read: 20365]
    HttpRequestAsync (WOPIGetFile,WACSERVER) End Called
    WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
    WopiDocument::EndRead - using Content-Length for expectedSize
    WopiDocument::EndRead - Content-Length:20365 BytesRead:20365
    SHA256Hash: …, Extension: .docx, FileRep: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
    DownloadManager: Download SUCCESS for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…; Time spent: 397ms; Bytes Read: 20365, FileSource: WACSERVER ExpectedBytes: 20365
    DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:1
    DownloadEntry::CompletePendingRequestsFromSingleStream - completing 1 DownloadRequests
    MemoryDownloadCache::TryAddItem - Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
    MemoryDownloadCache::TryAddItem - TryAdd Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de Success:True
    DownloadManager::OnFileDownloaded - Added BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to downloadcache fAdded:True
    DownloadManager::OnFileDownloaded - Tried to remove http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… fRemoved:True
    DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:0
    DownloadEntry::CompletePendingRequestsFromSingleStream - completing 0 DownloadRequests
    HttpRequestAsync (WOPIGetFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
    StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse() returned | RecordResponse
    OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished -> FALSE | GetResponseCallback
    RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 20365 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
    | DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
    FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False | 
    WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
    ReadCacheData Response: NoDataFound
    WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
    WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
    WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
    What went wrong, any suggestions?

    HI,
    Have you checked that by using normal user account or system account? Check by using normal user account,if error is still there then Office Web App server may not be configured properly,plz check the link for one of the causes of the issue
    https://sharepointdojo.wordpress.com/tag/word-web-app-cant-open-this-document-because-the-service-is-busy-please-try-again-later/
    Please Mark it as answer if this reply helps you in resolving the issue,It will help other users facing similar problem

  • Word Web App (2013) can't open this document ... Because the service is busy

    I have just set up Office Web Apps Server in a SharePoint 2013 test environment as per document here:
    http://technet.microsoft.com/en-us/library/ff431687.aspx
    Although I had some issues with Excel Web App at first, I've solved this and excel seems to work ok, However, the Word Web App just sits there spinning and ultimately give the error dialog:
    "Sorry, Word Web App can't open this document because the service is busy. Please try again later"   The Same link as above has a simple solution :
     Did you install Office Web Apps Server on a domain controller? Office Web Apps Server cannot run on a domain controller. Office Web Apps Server must be installed on a separate server that is part of a domain. For more information, see
    Software, hardware, and configuration requirements for Office Web Apps Server.
    I certainly did not install on a DC - its a standalone server.
    ULS Logs are growing by 2K per second even when I am not doing anything on the server.
    VERY FRUSTRATED!

    So after further research we have found the following:
    Un-bind and unindstall Web Application Server
    Clean Server
    Reinstall (by Mistake to the C: Drive)
    Bind and Provision
    WOW it works!
    Un-bind, deprovision, Uninstall, Web Application Server
    clean Server
    Re-install to the D: Drive
    Provision and Bind
    wow - it DOES NOT work
    Again - repeat the first scenario
    and once again IT WORKS
    SO Why doesn't it work on the D Drive - We've checked IIS Setting and Permission - there don't seem to be any differences.
    SO - Why isn't this working when changing the default installation location, is it just me?   Has anyone gotten this working installing to another drive?
    Thanks
    James Moore

Maybe you are looking for