How to install desktop redirector

Ok I'm lost here, I've tried it on several PCs, same results - I never get prompted to install the Desktop Redirector for Outlook.
I followed these instructions -
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB16236&slic...
Step 9 never comes up. I selected 'work' - selected 'Outlook' then it bypasses step 9 and goes right to the final step. What am I doing wrong here?
Solved!
Go to Solution.

Nevermind....apparently even thought the step never came up it was installed in the background.

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