How to install desktop redirector
Ok I'm lost here, I've tried it on several PCs, same results - I never get prompted to install the Desktop Redirector for Outlook.
I followed these instructions -
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB16236&slic...
Step 9 never comes up. I selected 'work' - selected 'Outlook' then it bypasses step 9 and goes right to the final step. What am I doing wrong here?
Solved!
Go to Solution.
Nevermind....apparently even thought the step never came up it was installed in the background.
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Solved!
Go to Solution.Greetings, and welcome to the BlackBerry.com Support Forums.
Step 1: You have installed Desktop Manager using the 'Desktop Redirector' option.
If you're not using Redirector, you should uninstall Desktop Manager and then reinstall it using the BlackBerry Internet Service option.
Step 2: On your device, go to: Options > Advanced > Service Book, and delete all service books for [Desktop]
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