How to maintain the contact person in Business Partner ?

Hi Experts,
Could you help to resolving the below Requirement.
__ +Requirement:+__
How to maintain the contact person in Business Partner ?
How to get the Contact person in Is-Media Documents?
Thanks& Regards
Venkat

Dear Venkat,
In SD Customer Master data, we can maintain Contact Person in General Data tab page.
For my knowledge, we can not find u201CContact Personu201D field in ISM Business Partner u2013 General Data. Correct me if I am wrong.
Mostly user enters the contact person details in u201CSearch Term 1/ 2 fieldu201D in Address tab page in ISM Business Partner u2013 General Data tab page. While creating ISM Billing Document for this Business Partner, system prints this contact person details in ISM Invoices.
(Or)
While creating ISM Order, user can maintain Contact Person name in Header Details(Click on u201CGo to >Header>Details>Purchase Order Data>Cont.Person)
If you maintain Contact Person name in Header Details also, system print this contact person details in ISM Invoices.
Check from your end.
Best Regards,
Chandramohan

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You will need to create a contact person relationship for the BP.
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I have replicated vendors from ECC to SRM, but the contact person for Business Partner didn't come. So, when I go to Shopping Cart, the Vendors List don't show any results.
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Hello,
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Hi Kumar,
could you solution this issue?
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The above problems through Notes: 810634 has been resolved!
The return message is "Instance BJXE001005 belonging to object type BusinessPartnerFS was created".
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I want delete the home address of the contact persons in the ERP.
Which data and where can you found it:
In Tx xd02 in the general data of customer - register "contact person" and then button "home address".
There I want delete all fields. When I looked in F1 - technical information I don't get the information in which table the data are included. I know only the structure.
I think the general data of the contact person I have to look in the table knvk.
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Could I delete this field "address number" in the table knvk? Is then the home address automatically deleted?
I don't know how can I delete this field. Can anybody tell me how can I do this? I looked in the Tx xd99 this field isn't available there.
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Hi,
I am sorry, I forgot to say I don't want delete only one home address. Yes, you are right, then I could delete it manually.
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Notifications not going to the contact person

Hello Friends,
Scenario - When i create an RFI Customer activity in a CSR and set its status to 'Requested Customer'', a notification (more information is required) goes to the contact person and the team lead of CRO (Customer Responsible Organization). If the customer does not reply for 3 days (in case of a High Severity CSR) or 7 days (in case of severities other than High), then reminder notifications (more information required - reminder) get triggered which go to the contact person and the team leads of CRO.
Problem - In the first case,the notification (more information is required) goes to the contact person and the team lead of CRO (Customer Responsible Organization) where as in the second case, the reminder notifications do not go to the contact person, but they go to the team leads of CRO.
Analysis - There are 2 workflows that get triggered when the RFI Customer activity in a CSR and set its status to 'Requested Customer''. The first one sends the notification (more information is required) to the contact person and team leads of CRO immediately. The other workflow checks whether the customer has replied for 3 days (in case of a High Severity CSR) or 7 days (in case of severities other than High), and then sends the notification to the contact person and team leads of the CRO. I have checked the bindings, tasks, receiver rules and the methods in both these workflows. They are exactly similar. The only difference in these workflows is the wait step added in the second workflow.
Do you have any clue as to what is the reason behind the second workflow not sending the notifications to the contact person ?
Appreciate your help and timely response.
Thanks
Prashant

Hello Rick,
Thank you for your response. Here are the answers to your queries -
Question -->Is a mail being sent to the same email address in both workflows with SendMail, and only working in one of them?
Answer --> Yes
Question -->There must be some other difference other than the wait step.
Answer --> The difference between the 2 workflows is mentioned step by step as below -
Workflow for which the notifications are sent to the contact person and team lead of CRO
Step 1 --> Condition step whether the email address exists or not.
If No --> Sends a mail to the LDA (Local Database Administrator) to maintain the email address of the contact person
If Yes --> Goto Step 2
Step 2 --> Condition step whether the Severity of the CSR is High or not
If Yes --> Send step (to send the email notifications to the contact person and team lead of CRO)
If No --> Send step (to send the email notifications to the contact person and team lead of CRO)
Workflow for which the notifications are not sent to the contact person and team lead of CRO
Step 1 --> Condition step whether the email address exists or not.
If No --> Sends a mail to the LDA (Local Database Administrator) to maintain the email address of the contact person
If Yes --> Goto Step 2
Step 2 --> Condition step whether the Severity of the CSR is High or not
If High - Wait Step (waits for 3 days before sending the notifications to the contact person and team lead of CRO)
If Other - Wait Step (waits for 7 days before sending the notifications to the contact person and team lead of CRO)
Step 3 --> Condition step to check the CSR Status (to check whether the customer has replied or not)
If Yes(customer replied) --> End workflow
If No (customer has not replied)--> Send step (to send the email notifications to the contact person and team lead of CRO)
Question -->How have you implemented the wait step? Does it fetch the address before or after the wait?
Answer --> The email address is fetched at the very first step.
Question -->What happens if you make a test workflow with just the Sendmail step and send to the same address?
Answer --> The notification goes to the same email address.
Kindly let me know if the information that i have provided is comprehensive enough. Your help will be deeply appreciated.
Thanks
Prashant

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How to maintain the contact person in Business Partner ?

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