How to permanently remove about:blank browser hijacker?

I would like to know if anyone has successfully removed about:blank browser hijacker. I have been seeing about:blank show up and keep trying different ways to remove it and it seems to work temporarily but comes back. I have cleared history, cookies, cache all recommended by other users but it doesn't last. Can anyone help?

Hi, not sure exactly what (if any) malware scans you've already run, so try working through [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware this article.]
Hope this will fix it.

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How do I stop about:blank popups?

Firefox has recently begun opening "New Tab" with a URL called about:blank. Since I've set up popup pages to open in tabs, the about:blank pages pop up in tabs. This happens every time I open FF; if I leave the browser open for several hours it will have several about:blank tabs opened. I've read that "about blank" popups have been associated with a virus or malware and that these tend to redirect users to other pages. However, I have run virus scans and spyware/malware scans and have come up empty and the about:blank popups don't redirect me anywhere else.
How can I stop about:blank popup pages? They're annoying as heck.

Hi,
Please check if this happens in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. If the new profile is okay, you can [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] on the old (previous) profile via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information'''.

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What instructions? It sounds like you have got the wrong ones and are trying to delete a page in the Thumbnails, which will delete th entire section.
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How to remove About:blank which pops up when I try to surf.

Firefox opens fine. I have the latest update.
But when I try to open other websites "About:blank" pops up.
I've opened Firefox in safe mode and About:blank does not pop up.
I've looked in Add-ons and Extensions and cannot fine About:blank in order to remove.
I do not see it in my list of programs either.
Help!
Thank you.

Hello,
about:blank is only a address not a addon, you need disable addon by addon and test until you discover which addon is causing the popup.
See more:
*[http://mzl.la/MwuO4X Firefox in safe mode]
*[http://mzl.la/MAyOQc Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]

How do I remove a blank page from a section of 4 pages? (Pages)

1 page (page 4) in a section of 4 pages is blank. How do I remove that page only? I followed the help instructions; but was asked if I was sure I want to delete pages 1-4.

What version of Pages?
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See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

How do I stop about blank pop ups that are caused by Firefox? These are blocked ny my virus protection and ar

Ok my virus protection, I use Kaspersky, is detecting a packer every time I try to load Farmville on Facebook. This results in the game reloading over and over again. These pop up quickly with about blank in the address but nothing else. The path for this leads to Firefox...C:\Users\Toshiba\AppData\Local\Mozilla\Firefox\Profiles\yipb6gme.default\Cache\C\4D\C1121d01. This was the last one shown in the list. It's a Swf2Swc. Today I have 24 at various times with 2 to 3 each time I tried to load Farmville. When my virus protection stopped them Farmville reloaded so I was never able to actually get into it.
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Just so you know I did try safe mode with the same results

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.

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Hi Matt_G again
Sorry I lost the Post connection
Not sure if the beginning of this was posted or not.
To Continue.... I removed "Smart View" using Control Panel/Programs & Features.
Did another search for Zynga on Boot drive - No results for Zynga. PC restart.
No Desktop Icons for Zynga . Another search on boot drive - no Zynga .
Hope it stays that way.
Not sure where I originally got stuck with Smartview or its purpose, but I'm happy without it , so far.
Hope that's some help to everyone with the annoying Zynga.
Good luck
Rustynomad

Removing About:blank whilst on eBay feedback

Whilst navigating eBay to the "feedback" page I get the About:blank page and the message waiting for eBay to respond. I have tried to unravel the plethora of advice on the About:blank subject but it seems to go around in circles. I did glean from the net that if there are two scvhost.exe's running this could a virus, well I do have two running - svchost.exe and svchost.exe network services; but there my trail ran cold. If I use IE 8 I am able to navigate successfully, so the problem would seem to lie with Firefox. I have upgraded to FF18 but the problem persists. I have run SpyBot, AVG and a host of registry progs but to no avail. I much prefer using FF but if this situation is ongoing it seems I will have to juggle browsers which I do not want to do.

Please make sure plug-ins are up to date, that no add-ons are causing this and if it still persists please perform a reset. Please see as outlined below.
Please check if all your plugins are up-to-date. To do this, go to the [http://mozilla.com/plugincheck Mozilla Plugin Check site].
Once you're there, the site will check if all your plugins have the latest versions.
If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

How do I fix "about:blank" virus or does firefox have to fix something???

in firefox I open web site at USAA or Schwab and click on a link to open another window and it opens as "about:blank" and there is no information. This does not happen on all links and does not occur if I am in Internet Explorer. I use Micro Trend 2012 for security. I did a internet search for "about:blank" and is seems this is a virus of some sort.

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.

How do i stop "about:blank" page pop-ups

I get a new window or a new tab pop-up that is :About:Blank" when I try to navigate to a link. If I don't close it, it will open it will eventually open some random advertisement website.

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.

Can someone tell me how to permanently remove the navigation bar so that a user cannot put it back himself. i do not want users to be able to browse to the local c:\ through this navigtion bar. using firefox 7. thanks

i have locked down a client using policy editor for Windows 7.
and i want to restrict a user to one website only via a firefox shortcut on the desktop and to restrict their access to the local system drive which is currently vulnerable using the navigation bar. i know how to right click and rmeove but the user can put this back himself quiet easily and then browse anywhere on the local machine or web.

Even then it won't work.<br />
If the location bar is hidden then you can use Ctrl+L to bring up a pop-up with a location bar.
You would probably need to run Firefox in a sandbox that doesn't allow access to the local file system to get that working properly.

How to permanently remove about:blank browser hijacker?

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