How to solve RDP lost focus issue when RDP window minimized

Hello,
I have an application running on Windows 2012 server where users connect to the server via RDP client. Users run on Windows 7/XP. The application is a screen recording software which records all the activity.
Users connect to Windows Server 2012 by giving the IP Address in RDP. The user opens the applications & starts his work and recording is also started.
At an instant, the user minimized the RDP window on his Laptop/Desktop, now the screen-recording stops. As soon as the RDP window is maximized, the recording starts again.
I learned from Technet that there is a workaround by tweaking the registry on user laptop/desktop. However the problem here is that I have no control on user laptops/desktops as the users are spread in the whole world & does not belong only to my organization.
Hence is there any other way by which I can solve the issue without any registry tweak. Is there a way by which I can enforce users to use the RDP client of the Windows 2012 Server on which I have control and I can change the settings on the same.
Will Windows 2012 Server RDS services resolve the issue without any change at the user end.
This is a P1 issue for me. Hence expecting support from the community
Regards

Hi,
Thank you for posting in Windows Server Forum.
Initially suggest you to upgrade the RDP client version to RDP 8.1 for better performance.
From the description it seems you are using RDP to connect to the server. Can you please clarify again, if it’s RemoteApp application or connecting the application after RDPing to the server?
If it’s RemoteApp application and facing problem then there is one Hotfix available to try:
A RemoteApp application main window takes the focus after the applications windows are maximized in Windows
http://support.microsoft.com/kb/2862019
For RDP, you can try the following option to configure. You can configure “Keep-alive connection interval” under group policy and check.
Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Services Session Host\Connections\
Configure Keep-alive connection interval: Enable and specify value
In addition to this also verify the registry setting must be set as per following
HKEY_Local_Machine \ SOFTWARE \ Policies \ Microsoft \ Windows NT \ Terminal Services
KeepAliveEnable REG_DWORD
0x00000001 (1)
KeepAliveInterval REG_DWORD
0x00000001 (1)
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

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