How to stop BT posting to me about new promotions.

Hello,
I have my email for marketing consent set to 'no' but i see no option to stop snailmail. Is there one to stop me receiving BT promotions through the post?
I received a letter suggesting i could change my phone package only a few days after my Infinity/phone package went live. Bit pushy isn't it? I made my decison when i signed up to Infinity and am not about to switch a week later.
Is it a case of if you choose no to promotional emails then you get snailmail promotions and vice versa? Surely not. Oh, maybe at this point i should ask about being phoned by BT about promotions, they have had a history of randomly calling me several times every few months. If you opt out of email/snailmail do they then phone?
I'm paperless billing which is different i know but point being i'd prefer to be paperless throughout my BT account.
If i feel the urge to change plans or details in the future i know where to look.
Thanks.

Try Live chat they should be able to help
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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I just got my laptop another RMA for service due another major hardware failure. This will be the third RMA since I purchased it in May of last year.
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Post Moved How-to-stop-Desktop-Help-quot-Email-Is...

Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/How-to-stop-Desktop-Help-quot-Email-Issue-quot-Pop-Up/td...
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