Hp 1102

hp 1102w printer - I cannot change the paper size from the A4 default on the Printer Properties - General Tab.  Even when I select letter size for the actual document print it only prints as if it were A4, cutting off part of the info.  All the other places I can change it I have, but this is apparently overriding everything else.
Otherwise I've been really happy with printer, but this is annoying............
Please help?

Hi @hppm ,
I see that you are having issues changing the paper size to A4 from the General tab. I would be happy to help you.
Depending on which application you are printing from, the following steps might resolve this issue.
Check the print setting which allows for RESCALING A4 to fit on letter size to see if this is active.   To deactivate it, in an open document go to File, then Options, then Advanced, then scroll down about halfway and uncheck the box on "Scale content for A4 or 8.5 x 11 paper size".  
You may have to change the location settings on the computer for the paper default settings to be recognized.
Go to start, control panel, Region and Language.
Select the Location tab, click on the drop down and select United States.
Then click on the Formats tab and click on the drop down and select English (United States).
Restart the computer.
From the application you are printing from, go to File, Page Setup and select the proper paper size also.
Then from the program you are trying to print from, click File and then click Print.
The Print dialog box opens.
Select your printer, right click Properties or Printer Properties .
Click the Paper/Quality tab.
From the Media or Type click the drop down, select the paper type that matches the paper loaded in the input tray and the desired print quality, Paper size, select the proper size of paper and click OK.
Try and print again.
What application are you using?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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