HP 1400 All in One Cannot Turn on

Accidentally touched the on/off button rather than the cancel button while printing on my HP PSC 1400 All in One Printer/Scanner/Copier. Can not get it to turn back on.

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Similar Messages

  • HP OfficeJet 8600 All-In-One cannot be connected

    I just bought a new HP OfficeJet 8600 All-in-One printer.  It's a wireless unit and initally connected to my home
    network no problem and I could print from several puters in the house fine.  I have Bell internet with a wireless
    home router that uses DHCP.
    Today, my wifes win7 laptop is unable to print to it for some reason.  I tried to delete the printer from her computer
    and re-add it however, the computer when I run the HP installer software to reach the printer, it isn't able to connect
    to it.  During the installation, it say:
    Discovering Device....
    and never leaves there.
    However, I can define the printer in Windows "Add a Printer" using the HP OfficeJet K8600 printer driver.
    One thing on the IP address that the printer is using.  I checked it on the printers configuration vs what the windows
    printer definition had and it was wrong on the printer driver configuration.  I used the HP utility to update the printer IP
    address to what the printer is currently using.
    Any ideas on why the printer cannot be re-added using the HP all-in-one installer?

    I would bet it is your router.  Its supplied by your ISP, right?
    First, restart the router by pulling its power cord momentarily.
    Next, set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway.
    - Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • What causes an hp c5550 all in one to turn on properly then all lights start blinking?

    I Have an HP c5550 all in one printer which I think goes into oscillation and all lights on it begins blinking and the power button will not turn it off. I have to unplug it to stop it. When I reconnect it, it will work for a few minutes and starts blinking all over again. I have had it on an XP machine but just recently put it on a windows 7 ultimate machine with the exact same results. Also the last time I got it to print instead of turning off and starting blinking it just kept repeatedly printing the same page which was supposed to pring one copy. Besides jacking it up and running a new one under it, what could be the matter with it?

    Hi there,
    Try downloading and running the print and scan doctor located here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
    It can fix a lot on its own and if not give a better idea of what is going on.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • C7280 all in one - cannot scan on Surface 8.1 RT

    I have installed the drivers for the C7280 all in one printer on my surface.  I can print but I cannot scan.  What can I do so that I can utilize the scanning function?

    Hello there! Welcome to the forums @Shannon26 
    Please check out the link below, that should help you with using the scanning function on your Windows 8.1 Surface RT.
    How to Scan: Windows RT or Windows 8 Tablets
    Check under "Windows RT" once you click on the document.
    I hope that helps you, have a great Thursday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP C3180 All in One Wont Turn On

    My printer will not turn on. I have been using it recently and it was working fine. I came into print and it would not turn on. I checked all the cables and they are properly connected. When I switched to a different power outlet the device flashed on and off for a second, then would not turn on. This happens everytime I plug it in.
    Just wondering if anyone had a clue on what I need to do to remedy this situation, or do I have to go out and buy another printer.

    Follow THIS document.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • Officejet 6500 All in one Cannot print to Fax on Mx OSX Maverics

    Im on a new Mac running OSX Maverics.  I'm new to mac.  On my old windows computer, I could print to fax with this same printer.  I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen.  Now on the Mac I cannot do this.  I dont see that as an option anywhere.  
    In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a.  On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .  
    Can I print from my screen on a mac like I do on windows?  What am i doing wrong?  
    Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
    Ive run all software updates I can find.  I have the latest version of Mavericks. 
    Any help would be greatly appreciated.  
    Thanks!
    Daniel

    Hi Daniel1963,
    The fax driver has to be installed in printers and scanners window in able to fax from the computer.
    Click on the Apple.
    Click system preferences, click the printers and scanner icon, then click the + sign, then select the
    printer name with fax beside it if it is available from the list, then click on the add button.
    (if the Apple Update doesn't add the fax driver then you won't be able to send the fax from the computer since there isn't a Full Feature driver for Mavericks)
    Try sending a fax.
    Go to file, print and select the fax and fill out fax number, then send the fax.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Officejet 6500 All in one Cannot print to Fax on Mx OSX Mavericks

    Im on a new Mac running OSX Maverics.  I'm new to mac.  On my old windows computer, I could print to fax with this same printer.  I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen.  Now on the Mac I cannot do this.  I dont see that as an option anywhere.  
    In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a.  On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .  
    Can I print from my screen on a mac like I do on windows?  What am i doing wrong?  
    Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
    Ive run all software updates I can find.  I have the latest version of Mavericks. 
    Any help would be greatly appreciated.  
    Thanks!
    Daniel

    Hi
    Can you try this.
    Download this HP SW driver from HP.com
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4142&lc=en&cc=us&dlc=en&sw_lang=&product=4083...
    This is a mountain lion installer, currently there's no support for Mavericks. Just downlaod this.
    After you ahve downloaded, install the sw.
    When you reach the page below, try to check everything.
    Whne you reach this page,select the "Bonjour Multifunction" and in Use: select the the HP Officejet ******. Dont select AirPrint. You should see the HP Fax during this page. If dontsee the Fax, just wait for a while maybe 2mins. Update me if you dont. And continue the installation.
    After the installation, click "System Preferences" in the dock. Select Printers & Scanners, on this page you should see the Printers and Faxes of your printer.
    Please try it out and update me the outcome.

  • I have an HP 1400 all in one color printer that doesn't print

    Suddenly this printer takes forever to print the "test" page and will not print from the computer. Yes, it is properly "hooked" up. I really like this printer and would hate to think that HP has become a throw away company. What can I do to diagnose this problem? It uses cartridges 21 b and 22 color.

    Hi,
    You could try this link that gives information about print jobs not printing:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&lc=en&dlc=en&cc=us&lang=en&product=441...
    If you expand on the relevant operating system it should guide you through using the print diagnostic utility.
    You also mentioned that the printer is taking a long time to print a test page so this link may be useful:
    http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=53232&tmp_task=solveCategory&lc=en&d...
    Please go to the section on slow printing.
    I hope that this helps.
    ---- If my answer was helpful please click the Kudos star.
    If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
    (I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

  • I am told that my 6500A- all in one- cannot print on both sides of the paper. Is this true?

    I just replaced an old HP 840C with the 6500A, and cannot find a way to do 2 sided printing.  After 1 1/2 hours on "live chat", I was told that this model cannot do this.  If so, this is totally unbelieveable, and will result in my total black-linting of HP products in the future.
    Is anyone aware of the this?
    Gerald D Schrag
    This question was solved.
    View Solution.

    OK, lets try a couple of things:  on the back of the unit is a sticker that has the serial number.  Below the serial number on the same sticker is an FPU number.  Please report what this number (not the serial number) is as that will help identify your product.
    Alternately you can go to the Support and Drivers page, click on Drivers and Software and then slick on Start Now for the automated tool. (See the screen shot below.)
    How was the driver software installed - it it the full featured driver or the basic driver?
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Solved! All-in-Ones Misalignment on Costco or Heavy Photo Paper Issue

    Hi, after much frustration, I finally came upon a solution to the issue of misalignment when printing heavy (Costco or HP Premium) photo papers. My printer is networked and connected via the router. This fix will probably work with other All-in-Ones as well. (I haven't tried this on business cards yet but will post back when I do). By the way, I'm using Windows 7. This is a very wordy post in order to get all the steps and make it easier to follow. Here goes.
    Devices and Printers/Add Printer - this is so your original printer file does not get damaged. Also you might want to create a Restore Point.
    Before adding your new printer, check under Devices and Printers/right-click current working printer/Printer Properties (not "Properties")/Ports/. Make note of the port that is current being used and working. You will use this same port on the newly added printer.
    Device and Printers/Add Printer/Add Local printer/Under Use Existing Port hold down the arrow at right and select the working port you made note of in step 2.
    Select HP on the left/HP OfficeJet 6500 709a on the far right (this is a generic printer driver specially made to fix printer issues like this)/Next/Do not share this printer/Next.
    Do a test print on plain paper at the end of install.
    Now to print your photo:
    Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too). This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory.
    Select the photo/s you want to print. (I was trying to print a simple photo index/contact sheet. 8.5"x11" using Costco paper. The contact sheet in Explorer is located as you scroll down the options on the side). I was printing directly from Windows Explorer window in the folder where the image was located.)
    Print/Select the new printer you just added/paper size 8.5x11/HP Premium Photo Paper/Fit to Picture Frame/Options/Features tab/Borderless unchecked/OK/Print
    Result - a beautiful print like the kind HP is known for. Now, whenever you need to print something on heavy photo paper just select this printer. When finished, go back to your default printer.
    It is my sincere wishes that this helps somebody who has been as frustrated as I have been not getting this feature to work. Now onto the business cards solution...

    Thank you for  the information.  
    Does anyone really think that HP or Avery will print this work around in their documentation?
    Does HP OfficeJet 6500 709a printer exist on all software editions from HP? And how did YOU know that "this is a generic printer driver specially made to fix printer issues like this"? No one else figured that one out- who told  you?
    "Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too).This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory." Problem: people have had the HP business card printing problem with brand new printers- certaintly without years of soil or dust on the rollers.
    How should a user, unfamilar with those gyrations you described above, go about using the printer?  The basic issue is that these printers DO NOT work for Avery and other business cards unless you know how to do the actions described.
    "The sheet stock business card printing problem you are having is a well documented process or product defect that newer HP printers seem to have.  Others have said that older HP printers did not have this problem.  I echo that experience also.  There are multiple questions on these forums with various answers (revert to older printer drivers, change paper type chosen in printer setup, change brand of card paper) but the end all is that HP printers or all in ones cannot print Avery business card sheet stock with any type of repeatability or consistency due to the wandering margin issue. It is unknown whether this is a software or hardware issue or or paper issue or combination of these."
    The best solution seems to be to consider a printer that feeds almost straight through versus up and around. If HP has this type of printer you could consider it. Otherwise there are alternative printer brands that feed straight through that may be better for printing sheet stock business cards.
    avery, business cards, cards, margin error
    http://h30434.www3.hp.com/t5/Other-printing-questions/Avery-sheet-business-card-printing-problem/m-p...

  • TS3147 Lion - Canon all in one won't save scans

    I recently upgrded to Lion but my Can MP600 all-in-one cannot now save a scan.
    I have downloaded the latest drivers, deleted and reinstalled the device but it won't save a scan.
    Any suggestions?
    Richard

    I normally click a desk top icon called MP Navigator 3 and then click 'One Click' and 'Save as PDF File'. The software then shows calibration, follwed by Screening and finally 1 document copied.
    But when I press Exit (which used to comple the process allowing me to save the scan to my iMac) I get the following - Unable to save file. The system cannot find the path selected.
    Not sure what to do now - any further thoughts would be helpful.
    Thanks, Richard

  • Cannot scan, fax, or copy from HP Officejet 6500 All-in-One E709a

    I can print from my HP Officejet 6500 All-in-One E709a, but I cannot scan, copy, or fax.  All drivers and updates are current; no recent updates were made prior to the problems occurring. I use Windows 7 64-bit.  When the printer is turned on, it always shows Original Loaded, but no documents are in the feeder or on the glass (I have already cleaned the glass and have ensured that the cover sits tightly).  I am having problems scanning, copying, and faxing. The automatic document feeder is functioning.  I have tried to reset the printer several times.
    When I try to Scan a document in the document feeder (it does feed through) or from the glass, I get variable responses – rarely, it appropriately asks how I want to save/handle the doc (e.g., save as pdf), but the document does not actually scan and I am directed to Reload the document OR it displays No Scan Options. The document does not show in My Scans.
    When I try to Copy, it shows the document as copying, but there is a long delay before the progress bar occurs.  When I copy using the document feeder, I actually get a copy (rarely and always faded-looking) or the copy prints out blank—both results are always followed by an error message to Reload the document.  When copying from the glass, the copy prints out blank with an error message to Reload the document
    The same problems occur when trying to Fax.   Whether trying to scan, copy, or fax, the printer is making a lot of sounds of gears whirring. 
    Again, I can print a document from my PC without any problems – the problem is limited to scanning, faxing, and copying.
    I have tried the HP Print & Scan Doctor.  It always stops at the HP Twain Scan step, saying the Scan process was cancelled by the user (not true).  When I click on Continue, it proceeds down to the Test Scan step, but nothing happens when I click on the Test Scan button.  It will only allow me to Skip at that point.   All of the other steps show green checks.
    This question was solved.
    View Solution.

    My first question is really going to get to the core of the issue, I heard you say that the printer makes sounds, but if you lift the lid does the bar A) travel across the screen and B) light up? 
    Additionally, perform both of these resets and let me know how they go! 
    HP Multifunction Printer Resets - HP Officejet 6500 - YouTube'
    Have a great day! 

  • How to reinstall Mac os x 10.5.6 to my imac desktop 24 inch all in one i put in disk and held c down and it came to a message saying os x cannot be installed on this computer HELP?

    Ok here lately when i came into my office and go to cut on my imac desktop 24inch all in one it would come up to a white screen with a grey folder with a question mark blinking in the center of the screen well i just want to reload the machine but when i put my Mac os x install dvd that came with it into it you gets past the folder blinking to the screen where it has the Mac os x installer bar at the top but in the middle of the screen in says Mac os x cannot be installed on this computer and has two buttons one that says ok and the other that says restart how can i get this to stop giving me this error and get to where i can just reinstall the os PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!

    I understand, while you may have knowledge with PCs you don't have the diagnostic tools available to you to professionaly diagnose a Mac. Apple does not make those tools available for the general public, they are only available to Apple and AASPs. To install the OS on the machine you need to locate the original 10.5.x install disc that shipped with the machine and insert it into the SuperDrive. Below are Apples instructions for setting up the machine:
    Turn on the computer.
    Insert the Mac OS X Install DVD into the optical drive, or insert the MacBook Air Software Reinstall Drive into the USB port.
    Restart the computer.
    Press and hold the "C" key while the computer starts up. The computer will start up using the Install media. Alternatively, press and hold the Option key at startup to select the volume containing the installer.
    If your are using a wireless mouse, a mouse icon should appear asking you to turn the mouse on so that the computer can discover it.
    Select a language, then press the right arrow key.
    Click the Utilities menu, the choose Disk Utility.
    Select a volume to erase (usually called Macintosh HD).
    Click the Erase tab.
    Click Erase... Important: This step will completely erase your hard drive. If you have installed Microsoft Windows using Boot Camp, or have multiple partitions, this procedure will erase the partition you select.
    A dialog box appears asking if you want to erase the partition: click Erase.
    After the partition is erased, choose Quit Disk Utility from the Disk Utility menu.
      Part Two: Installing the operating system 
    When the Mac OS X Snow Leopard Installer screen appears, click Continue.
    When the license agreement appears, click Agree.
    Select the disk you erased. It should now be highlighted with a green arrow.
    Click Install. A status bar appears on the bottom of the screen while Mac OS X installs.
    An Additional Information screen appears, advising you that you operating system has been installed. Click Continue.
    An Install Succeeded screen appears. Click Restart.
      Part Three: Completing the Mac OS X Setup Assistant 
    When the restart has completed, a welcome video plays, then country/region selection screen appears.
    Select your country or region and click Continue.
    Select a keyboard layout and click Continue.
    A migration screen appears. If you wish to migrate your data from another Macintosh, see Migration tips and tricks. If you do not wish to migrate, or want to migrate later, select "Do not transfer my information now" and click Continue.
    A Wireless Service screen appears if you have wireless services available within range of your computer. Select "On" and click Continue.
    If the network is password protected, you be asked for a password when you select it. Type the password and click Continue.
    An Apple ID screen appears. This is used to purchase content from the iTunes store. When complete, click Continue.
    If you do not have an Apple ID, click Continue to move to the next screen.
    A Registration Information screen appears. You are not required to fill this out, but it is helpful if you do. When complete, click Continue and your product registration will be sent immediately.
    If Mac OS X servers are available on your network, you'll be asked if you'd like to log on to them. If not, click Continue.
    A Create Your Account screen appears. This will be used to create a User Account with Login ID and Password for you computer. You should remember this password. You'll be asked for it when you install new software or perform other administrative tasks on your computer. When complete, click Continue and your account will be created immediately.
    A screen to select your user picture appears. Take a snapshot with the built-in camera or select a picture from your Library. When complete, click Continue.
    A MobileMe screen appears. Select an option and click Continue.
    A Thank You screen appears. Click Go to complete the Mac OS X Setup Assistant.
    Eject the Mac OS X Install DVD by dragging its icon to the Trash.
    Good luck.

  • Cannot print with all-in-one

    I cannot print with my all-in-one because I have a print-job in th queue, and when I attempt to cancel it , it simply will not cancel, but remains in the queue.  I think this happened when I was printing from the internet and a nearby lightning stike disrupted the printing.

    Have you tried to shut down the computer and printer and then turning them on again??

  • Hp all-in One remote prints test page but cannot find printer for anything else

    The HP All-in-One application can print test pages on my 8610 but when I go to any document or photo and try to print I get the following message "This Printer is not available." I have checked and have the latest version of the HP All-in-one Printer Remote application and the HP Print Service Plugin applications from the Google Play store. I am using a Samsung Galaxy 5 running Android 5.0. If I print a page from my laptop using wireless to this printer, I can see the All-in-One application tracking my printer status so I know it can see the printer.  The app on the phone will show the status under the printer name going from Ready to Unavailable to Ready as a document is printed and then finished. I am printing directly with local WIFI and am not using the ePrint feature.

    Hello , Welcome to the HP Forums!
    I hope you have a pleasant experience here. I'd like to help you with the issues you are having printing from your Samsung Galaxy S5 to your HP Officejet Pro 8610 e-All-in-One printer. Firstly, do you have the printer plugged directly into a wall outlet? The printer has a power moderator built in, so if it is plugged into a power surge bar or battery backup it may be getting inconsistent power. This can cause all kinds of firmware glitches (like the printer status not being broadcast properly). If that doesn't immediately resolve the issue, please follow the steps below: Network Power Reset: Let's leave the router on and unplug the power cable (NOTE: Do not reset the router.), then do the same with the printer, and shut down the computer. After a full minute, plug the router back in, wait for it to fully power up, then plug the printer back in and wait for the wireless light to become solid. Once both the router and printer are on, go ahead and turn the computer back on. Doing this will refresh the network connection. Restore Network Defaults and Reconnect:  1. On the front panel of the printer, touch your wireless icon at the top2. Select Settings.3. Select Restore Network Defaults.4. Restart your printer.5. Once it's booted back up, touch the wireless icon again.6. Select Settings.7. Select Wireless Setup Wizard and follow the prompts to enter your wireless network details.8. Try enabling the web services again. Another thing I would suggest, would be to download the HP ePrint app, rather than the All-in-One Remote. The Remote is moreso suited for scanning to your phone from your product, so I would suggest trying the ePrint app (you can download it from the Play Store). If the issue persists after these steps, please answer the following questions so I'm better able to assist: Are you able to print reliably from any other devices on your network?What brand and model of router are you using?What is it that you are trying to print? (ie. E-mail, photo, document)What app are you printing from? (Some Android apps have a direct printing feature)I look forward to hearing back from you and working towards a resolution to this issue!Have a great weekend.

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