HP 3740 not printing characters

My printer runs the paper through when I send a job to the spool, but it doesn't print the characters on the paper. I am using Vista Home Basic, and the HP scan software says everything is working.

Hello Mconard,
Thanks for the reply! Sorry to hear the results are the same. Next, let's target the hardware (printer itself) some more and try using this guide to troubleshoot. Cleaning the rollers amongst the other steps may help. If not, I'de suggest calling HP to see about a trade in option.
Disregard the actual title of the guide, the steps are the same for the issue you're experiencing.
Out of Paper' Error Message Displays on the Computer, and the Printer Does Not Pick Up or Feed Paper
I hope that does the trick!
Here is HP's contact info if you need it: If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Thanks for posting, enjoy your Monday
R a i n b o w 7000I work on behalf of HP
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* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
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Not printing some characters

hi folks! (sorry for my english)
I'm using Adobe Reader in Ubuntu 8.04, but i'm having some problems...
I have a PDF whit various fields where i can write (i.e, if i write in field1, field2 will contain the same text). All is OK, but when i print the document some characters (5, 6, 7, 9, Á, É, Ú, w and many others) not print... what can i do? I have installed the following versions (all with the same problem): 9.1, 8.1.4 and 7.0...
thank you!
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Hi RishiOberoi10,
Printer: Infotec 2525
PPD: I'm using the PPD from openprinting database (the recommended one).
I'm sorry, but i'm not able to post the document at the moment, because is a private document property of the company where i work.
Regards,
edortix

Reader X do not print some characters

Dear all,
We have windows 7 64bit and when I try to print a PDF with Adobe Reader X, some characters with no a priori logic (numbers, italic words, some capital letters...) are not printed. Instead, a non-filled squares are printed. I installed and reinstalled the adobe reader x and I tryed to print in different printers but the problem remains. Somebody know what's going on?
In anticipantion, thank you for your attention,
Diego

You can still download Reader 9.5 from http://get.adobe.com/reader/enterprise/
The 9.5.1 update is available from http://www.adobe.com/support/downloads/detail.jsp?ftpID=5353
Note that you must uninstall Reader X before you can install an older version.

Hp 3740 printer--not printing

All my print request go the queue, but will not print. Please help!

Which operating system? Assuming some version of Windows try the following: go to the printers folder, double-click on the 3740, Printers, and make sure "use printer offline" and "pause printing" are not checked.
Also check and make sure the printer is connected and ready to print and check the cable connections between the printer and computer.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Since upgrading to ver 8 headers and footers on printing web pages do not print; typing response is terrible, type 20-30 char before seeing them; my PC or Firefox 8?

If I do an end task on plugin_container using Windows task manager, the typing response problem seems to go away temporarily. However, the plugin_container process soon restarts itself and the typing issue returns. It has happened four or five times while typing this note. Sometimes I start typing and the display of characters typed does not appear or while typing an displaying what is typed normally all of a sudden stops being displayed and eventually is displayed all in a blast of characters.
When I try to print a web page, the header and footer info that I have selected show in the print preview but disappears when I print the page and does not print on the hard copy.
I believe that both of the above situations began when I upgraded to Firefox version 8.
I tried to search for problems like the above with Firefox but could find nothing.
I tried all of the above in IE and IE works as it has in the past.
Is this a Firefox issue with version 8 or is there something wrong with my PC all of a sudden?

Response to cor-el suggestions:
I tried what you suggested as far as checking the theme (it's "Default 8.0") and deleting the sessionstore files (there was one .js file, one -1.js file and one .bak file). I still have the same slow response problems (especially typing, it has gone dead on me for a short time twice while typing this replay so far, now a third time) and lost of headers and trailers and some data.
I did the suggested actions three times just to make sure that I was doing them correctly. On the first try, the sessionstore.js and sessionstore-1.js was more than twice the size of sessionstore.bak. Since doing what was suggested, the sessionstore.js and sessionstore.bak are, I believe, the same size. I did not write down their size is why I am not certain.
The printing problem appears to only be with one website which is an investment website which I would prefer not to document here. I print from this website each weekday and I have confirmed that the printing problem started when the upgrade to version 8.0 occurred.
I need a solution to this or I am going to either go back to IE (Ugh!) or find another browser. The typing delays are an extreme annoyance since I do lots on the Internet including a lot of emailing. The delays also involve the buttons to select functions within a website.
Is there a way to get back to the version previous to version 8.0?

HP Web Services enabled, but info sheet not printing

Hi all
Just installed my new LaserJet Pro MFP M128fw and networked it with a static IP to suit my network.
Printer is accessible to ALL computers on the network.
Can print, scan, copy and fax without ANY problem from any computer. Can ALSO print from my networked mobile phones.
ALL computers, mobiles and my new HP printer are configured with static IPs. ALL have DNS of 8.8.8.8 and default gateways installed.
NO problem accessing the net from any one of the computers or mobiles.
The printer is web service enabled and I am able to access the printer's web page from my computer wirelessly AT WILL.
I can enable web services (successful enabling from both computer OR Printer) WITHOUT any problems. Able to view the email address sent by HP's ePrint service BOTH on the computer AND on the printer.
Problem:
Then comes the problem - I am unable to print the Information Sheet which contains the code to register my printer on the HP ePrint Website. Have tried entering the printer email ID (characters before the @) at the printer registration prompt, but the website says that it is invalid, because apparently, the Information Sheet print out on MY printer is required, to complete the registration of my printer for the HP ePrint services.
Have tried removing web services from the printer and restarting and re-enabling. Have tried shutting down my router and restarting. Have tried at various times over the past 48 hours just in case it was an HP website overload. When I try to print the information sheet directly from my printer, it goes into perpetual "Connecting..." until it just goes off. NOTHING WORKS!!! NO ERROR MESSAGES!!! JUST NOT PRINTING THE INFORMATION SHEET.
Am now beginning to feel that perhaps the EPrint service is not available for India, but can't seem to locate that information on the HP website. If so, would DEFINITELY look at it as a lacuna / default in terms of clarity and consumer service, as this was one of the principal reasons for my purchase of THIS particular model. Believe me, it wasn't cheap.

Hi Gappu,
Thank you for the updates.
I can definitely understand your reluctance to change how your network is setup. If you are like me you’d get started doing it and someone would interrupt enough that you don’t remember where you were when you were interrupted and something simple but important gets missed.
I have included a link by @VisionAiry titled Check the Anti-Virus for Blocked Ports and Timed Scans and it is regarding the ports that are used. I’m wondering if one of the ports might not be configured correctly for ePrint.
Please let me know how it goes.
Regards,
Happytohelp01
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I work on behalf of HP

When text is low on the page, it does not print on the page!

Office Jet J6480, Windows 7 32 bit.
Sometimes pages with a content line near the bottom of the page, does not print or the characters are only partially
printed on the output page.

Hello, you may be able to fix this problem on your HP Officejet J6480 All-in-One Printer by following the steps in the following document: "The Product Does Not Print the Bottom Page Border in Microsoft Office":
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01671543&tmp_task=solveCategory&cc=us&dlc=en&la...
There are two more links inside that web page with some other solutions if you are experiencing this problem with other Operative System:
-Printed Text is Cut Off on the Last Line of the Page in Windows XP
-Printed Text is Cut Off on the Last Line of the Page in Windows Vista
I am an HP employee, Printer/All-in-One Expert.
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HP Printer - D110a not printing correctly

My printer (D110a) is not printing. Printer says "printing" but only a few symbols/characters printed on top of the page. What should I do?

Hi amjo_2005,
How is the printer connected to the device?
What device are you trying to print from?
What program are you trying to print from?
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

LOGO is not printing correctly in Production but printing correctly in Qual

Hi Friends,
I am an ABAPER.
In Scripts I had a logo. Problem is in development and quality systems it is printing correctly but it is not printing correctly in Production system. I have tested all the development, quality & Production systems with the same printer. Experts please guide me where exactly the problem is how to solve it. Good points will be rewarded for related solutions.
Hi Nageswar,
The exact problem is the logo is alphabetical characters only, but for example APPLE is the logo. The word Heading 1: APPLE. is in Coloured BOLD letters. In development and quality it is printing as it was original logo. But in Production the letters for APPLE is printing in such a way that A is printing as dotted letter A and so on for PPLE. But in quality and development is working fine Printing as BOLD letters.
Finally want to mention that APPLE is a scanned logo. Its properties were same in three systems i.e, development, quality and production.
Experts please help me.
Edited by: pavan kumar on Feb 6, 2008 12:26 PM

Not correctly in the sense. Please explain the error you are getting.
Hi Pavan ,
Check the printer settings it SPAD transaction and check printer settings were smae in both systems.
Regards,
Nageswar
Edited by: Nageswar Vattikuti on Feb 6, 2008 5:01 PM

Optima letter 'f' will not print

This makes no sense, but ID will not print the letter 'f' captial or lowercase with any degree of consistency. Sometimes it will print it and sometimes it won't. Although it seems to really dislike the 'fl' combination.
The space those characters occupy is just left absent. Beginning of the word, middle doesn't matter. 'Flexibility' becomes ' exibility'. 'After' becomes 'A ter'.
While this appears to be random, when it decides not to print a specific 'f' or 'fl' combo, it will never print it. Deleting the text block and retyping doesn't work. We've even replaced the font file.
What gives?!
CS3 on XP-SP3
Xerox and HP printers

The Optima family of fonts is indeed one of the printer-resident font families for Adobe PostScript 3 printers (or printers emulating same). The font in Adobe PostScript printers is Type 1 and sourced from the Linotype library. I have no idea of the lineage of the Agfa Monotype TrueType flavor of this font. However, both Acrobat and Reader download all fonts as part of their PostScript stream regardless of what the printer may or may not have as "resident" fonts. If for some reason, the PDF does not have the font embedded in it, a substitution font is used both for display and print.
You description of what happened when you "checked" the "download PPD fonts" in InDesign's print dialog is very consistent with what we know about expected print behaviour. What is very puzzling is what you are describing with regards to Acrobat and Reader! We need further information. (1) Exactly what printer model or models (not just manufacturer) is the file failing on from Acrobat and Reader? (2) What version of Acrobat or Reader are you using from what platform? (3) Please e-mail me a sample of the PDF file in question so that we can test it out here at Adobe.
- Dov

Decoding non printing characters

I am working with a VI that invokes a telnet session. The responses come back in multiple line formats. What's a quick way to translate the non-printing characters so I can see what to use for delimiters? Using platform dependent EOL does not work which I expected since this data is coming straight from the UUT.
Thanks,
jvh
Solved!
Go to Solution.

jvh75021 wrote:
I am working with a VI that invokes a telnet session. The responses come back in multiple line formats. What's a quick way to translate the non-printing characters so I can see what to use for delimiters? Using platform dependent EOL does not work which I expected since this data is coming straight from the UUT.
Thanks,
jvh
I will noramlly put the data in a string indicator and set it for either slash code or hex display. If that gets to hard to read, cast the string as an array of bytes and display that.
Ben
Ben Rayner
I am currently active on.. MainStream Preppers
Rayner's Ridge is under construction

Hiding non printing characters

I have migrated character mode report from 2.5 to 10g and mapped the o/p to open in textpad using orarrp.
But i am getting non printing characters in the o/p when viewed in any editor but in print out they won't appear.
So how to hide this non printing characters.
The characters are like "square box" followed by "g","square box" followed by "m","square box" followed by "p"
This is the prt file which i am using
printer "wide"
height 72
width 132
code "01" esc 15
code "18" 18
code "10" esc 80
code "12" esc 77
code "15" esc "g"
after page control(L)
return control(M)
linefeed control(J)
pls help

so use the Document
pattern it after the FixedLengthDocument in the tutorial
store the real string in the extended document class
when the user types an invalid character, it is not added to the text pane.
there is a getText method in the Document (i think)
have it return the real string with all the characters
when the user types in the textPane, it will be added to the string in your
document class but will not be seen in the text area because you have
filtered it.
I think you can figure it out. I haven't tested this exact theory but have done
something similar

Color LaserJet Pro MFP M176n installed but not printing

Hello Everyone,
I have problem with my printer Color LaserJet Pro MFP M176n.
at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
Please help......
- Windows is windows XP 32bit
- Printer name Color LaserJet Pro MFP M176n PCLms
Thanks
I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will not print but when run Scan doctor it will print on enternal print .....
Wael Hilal

Hello @ Averus89,
Welcome to the HP forum. 
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
I would like to help you with this issue. 
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS. 
I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
The DNS to try is:
Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Laserjet 4100 on network will not print

Since I’ve installed Snow Leopard, I have not been able to print with my HP Laserjet 4100.
My set-up: new 24” iMac, many hard drives and more. Two devices: HP Color Laserjet 5550 and HP Officejet J5750 are connected to the iMac through a USB Hub. Although initially scanning did not work with the J5750, I was able to make that work once additional drivers were downloaded from HP. Both work fine.
I also have an older HP Laserjet 4100 which has been my steady workhorse for years. It only has Ethernet and serial port outlets. It is connected to an AT&T 2-Wired Ethernet Hub/DSL Modem (model 2701HG-B) that is connected to the iMac.
I’ve contacted HP and Apple about this problem. None of the three people I worked with at Apple could help and the HP representative was unsure if they could help but that it would cost me $40 to find out. According to HP website, since Apple Talk no longer exists, we are required to input the IP for the device. For the 4100, the IP address is 10.0.1.100. I tried this two ways: in the “Add Printer” window under “IP,” inputted as the IPP, and inputted as the HP Jetdirect Socket (as per the HP instructions). When this is done, the printer shows up when you give a print command. However, it does not show up in the “Add Printer” window under “default” or anywhere else.
Status: If I connect the 4100 Ethernet cable directly to the back of the iMac, the “Supply” level indicates the true level of toner in the 4100. However, it will not print. If I connect the 4100 Ethernet cable to the Ethernet hub, the supply level does not show nor can I print.
Any suggestions?

I am struggling with the same problem. I have two HP 4100dtn printers on ethernet. Each has a manually assigned IP address. I can set up the printer(s) just fine in the Print & Fax Preference and Snow Leopard finds the printer just fine when I enter the IP address and chooses the correct HP Driver.
When I try to print, my print job appears in the queue as expected, than an error appears that something about a "bad command". Sorry, I'm home right now and don't have direct access to the printer so I can't give you the precise language of the message, but the gist of the message is that the system tried to connect to the printer to send the print data but the printer does not know how to respond to the command that was sent.
It's as if the firmware in the 4100 just doesn't have something in it's lexicon that Snow Leopard needs. The HP web site is no help. One page I found says the printer is supported (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01664444&jumpid=regR1002USEN ) and another page I found says that it is not supported (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01879014&jumpid=regR1002USEN). The HP on line chat won't let me log in and hold a chat with HP unless I know the Serial Number of the printer, which I don't have here at home.
More to follow tomorrow.
Anyone have any ideas?

HP 3740 not printing characters

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