HP 6310 Printer

I tried to scan a schedule and received the message "Scanner not set up". I then tried to reload the printer driver from the CD and received the error message "not compatable with windows" or "insert CD in drive E". Any advice?

The part # for the hinges is Q8052-40001.
Search the internet for the lowest cost on this part.
When you are ready to intall, Remove all ink cartridges first.
Open the cover.
Remove all screws on the plastic covering the print head mechanism, you will need a small star driver.
Remove the covers.
The small cover near the ribbon cables needs to stay with the ribbon cables.
Be very carefull not to damage the ribbon cables while replacing the hinges.
Check inside the hinges for screws holding them to the base unit.
Pull the top off with the hinges attached.
Remove the old hinges from the top. (If the hinges are intact and bent over, bend them over a little more and you will be able to fit a star driver down the tubular opening in the hinges.
I attached the new hings to the top using screws in the flanges that stick out, then bend the hinge a little more in the direction that they are bent already. You will be able to fit the two other screws down the tubular holes in the hinges and insert a star driver into the tubes to start the screws. Then I used a small sharpie behine the hinges on the flange side, I bent the hinges towards the front of the unit, and finished tightening the screws in the junction point of the hinges.
After the new hinges are attached to the top, insert the hinges in the base unit and replace all the screws that were removed previously.

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Problem connecting wirelessly with HP 6310 printer

Since our computer automatically updated from Windows 8 to 8.1 a couple of weeks ago, we have not been able to use our HP 6310 printer. It connects with the computer through a wireless internet router. Have updated the HP driver to 8.1 to no avail. Any suggestions would be appreciated. Thanks.

Hey there @Benjie18 ,
I read your post about how you cannot use your Officejet 6310 printer since upgrading to Windows 8.1. I have a few ideas that come to mind that I am going to suggest and I hope they help!
1. Run the Print and Scan Doctor, which may find the problem and correct it.
2. Make sure the printer can make copies.
3. Try Uninstalling the Printer Software, restarting the PC and reinstall - HP Photosmart and Officejet Full Feature Software and Drivers
Let me know the results. If you run into any issues or errors, let me know!
Have a great day!
R a i n b o w 7000I work on behalf of HP
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Officejet 6310 prints solid black line instead of text.

Good day. My officejet 6310 has started printing a 3/8" solid black line instead of text. I've replaced both color and black cartridges. I've also run align and clean cartridges. Does anyone have helpful suggestions?

This type of result is often due to errors in the HP printer drivers. Several things can be tried. Sometimes, using a tested driver for an older, but compatible printer will do the job. A lot of folks used the use the HPLJ2 driver even with HPLJ3 and 4 systems. Another option is to try to print as a graphic. At this point, I can only suggest playing around with things. A lot of folks like the graphic driver aspect instead.
You might also consider printing to the printer in a PS mode rather than PCL if that option is available.
I am only suggesting things I have seen tried by various folks. I don't have a good explanation.

My Office Jet 6310 prints a line

Every time I try to print using the document feeder, my OfficeJet 6310 All-in-one prints what seems like a 1 inch margin line all the way down the left side of the paper. I have cleaned the cartridges, rollers, and glass and ran successful allignments. The issue does not exist when the document prints from the flatbed. How do I get rid of this line? Can someone help me with this

I am having the same issue with my hp c7250 all in one. Did you ever find the solution? Thanx
bilingue3 wrote:
Every time I try to print using the document feeder, my OfficeJet 6310 All-in-one prints what seems like a 1 inch margin line all the way down the left side of the paper. I have cleaned the cartridges, rollers, and glass and ran successful allignments. The issue does not exist when the document prints from the flatbed. How do I get rid of this line? Can someone help me with this

HP 6310 Prints Blank Pages

HP 6310 All-in-One on 2 Macintosh models running OS X 10.5.8
The printer prints completely blank or half blank pages. Copier prints either nothing but blank pages or a page with a slight outline of ink. When running a Print Report, full Color Ink is displayed on paper.
2 Color ink cartridges have been installed within the last 3 months, 1 Black within the last 3 months. No Low Ink messages are being displayed, or any error messages for that matter. Problem has been occurring for about 3 months.
Thanks
This question was solved.
View Solution.

Hi,
What results do you get when you check the ink levels and do a self test page as described in the document below ??
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00634261&tmp_task=solveCategory&lc=en&dlc=en&cc...
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

I have a HP 6310 Printer and I am having problems with it. It has started printing only portions. Of

Hello
My HP 6210 is not printing properly. It appears to be a software problem not an ink cartridge problem. It will print parts of a document and skip other parts, leaving a document that looks as if some sections were left out purposely. The color of pictures is real screwed up. Overall, it prints in a light blue print.

Forget about HP software, it's in your best interest to totally uninstall it and use the tools available in OS X. The best place to get started is:
Printing Overview OS X Lion and Printer and scanner software for Snow Leopard, Lion & Mountain Lion

6310 printer flashing front USB port (camera)

When I turn printer on, dispay says "checking cartridges" and USB on bottom left is flasing with the camera symbol. I cannot use any menu function keys or the on/off, I must turn it off at the wall. I cannot find it in troubleshooting and I have cleaned the cartridges. Any ideas????

I have the same problem. Did any figure out the solution?

6310 PRINTER OUTPUT HAS STREAKS

THIS OCCURS WHEN I USE THE FEEDER. THIS DOES NOT HAPPEN WHEN I PLACE THE ORIGINAL ON THE GLASS. HOW MAY I FIX?

Hi - Try following step two in solution two in this document.
Hope that helps.
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I am an HP employee.

What to do with 6310 all in one printer when done with it?

Want to sell, donate, or recycle (in that order) my HP 6310 All-in-one printer. The door no longer shuts and an eror message frequently appears saying "carraige jam". We simply push "OK" and it works. Instead of trying to fix it -- we bought a new printer. So, what do we do with our old printer?
PS - I suspect an HP tech could fix this printer in 2 minutes and a handy computer type could fix it 15 minutes.

Hi @6310endgame, thanks for reaching out to the HP Forums!
If you are still wondering what do do with the 6310 printer I can help. In order;
Sell: You could try on online site and note that is is currently non functional, or maybe post it for parts
Donate: You could take it to a local mom and pop shop, perhaps they should use it for parts to repair another model, or they could repair yours.
Recycle: Take a look at the following link; Product return and recycling.
I apologize for the delay, but I hope this resolves your inquiry!
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

6310 officejet printer issues

computer will freeze up when trying to print off a email or the internet, it just started doing this.
hp printer will not print also..i have ink and paper in printer.
Running windows xp..no error codes
Kaspersky does not find any insects or trojens
Computer is very slow in operating
hp 6310 printer is out of warranty and they wont help with problem

I am having the same problem w/ my officejet 4500 G510n-z. To the best of my knowledge the problem started this weekend. I am experiencing the problem on my PC computer and an HP laptop both are running windows XP, both are connected by wireless access. Both have printed wirelessly for the past 4 months.
Both have automatic windows updates turned on. I noticed that there was an update on 9-15-2010 to windows that included several updates. The PC is able to print from Word but not from the internet, the HP laptop cannot print from any program. Please fix this problem.
jfeig50116 wrote:
Suddenly I am unable to print from my computer. It seems the computer reads that there is a printer connected but it just stopped printing documents What can the trouble possibly be.

Mobile printing to Officejet 6310

I can't print from my samsung galaxy note 2 to my officejet 6310. I purchased a bt450 Bluetooth adapter for the OfficeJet 6310, even though I'm able to pair them I still cannot print. I downloaded eprint which still did not work. Is there another app or software that will enable the samsung galaxy note 2 to point to the officejet 6310?

Hi Dhxxo,
Welcome to the HP Support Forums. I see that you would like to learn how to print from your Samsung Galaxy Note 2 to your Officejet 6310 printer.
I have included the HP ePrint Mobile App FAQ document. One of the questions in the document is “Can I print from the HP ePrint mobile app using USB or Bluetooth”. I have included the Android 4.3 (Jelly Bean) and Earlier: Printing with the Android Print Solution document. It will walk you through how to print from your mobile device to the printer.
Regards,
Happytohelp01
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I work on behalf of HP

How do I set up printer network with my two macs?

I tried to find an answer to this "newbie" question but didn't seem to find exactly what I am needed to know.
We have a desk top Mac G5 (Tiger) that belongs to my partner (lets call that Jim's Computer) which is connected to an HP 6310 printer via USB. I have a new Macbook (Leopard) that I use exclusively with the Airport terminal. I need to be able to click print on the laptop what ever office I am in, and go to the main office and get my page off the printer. Both computers are on the same connection, the airport is a branch off the main hub.
We have set both computers to "share printers" on all accounts. My Macbook sees "Jim's Computer" and will subset it so I can actually see all three user files on his computer (Jim, mrbarth, B&B guest). I can easily access my folders and files in my accounts from computer to computer via Airport this way. I can not, however, use the printer function. I also need to point out that his computer is password protected for his account(Master) but I have access to both my account and guest account files if this makes any difference.
Here is how I have both computers set up. Please tell me what I am doing wrong or what I need to add to make this work.
On the main Desktop (w/printer attached) I have the printer Info which states its location at "Jim's Computer", its host name with a "lot of numbers plus our Internet service provider's CC.shawcable.net". It is set on the master and other accounts to share printer. On my laptop I have (under options and supplies) Location "Jim's computer" and host name "localhost". I also have the printer configuration to share on my Macbook.
Do I need to somehow change the location of my Macbook configuration to read something like: "Jim's computer/mrbarth" or "Jim's computer.mrbarth"?
Sorry for not understanding this. I am sure it is very easy and I just have one thing in the chain wrong. I am still a newbie on this even though I have been at the keyboards for over 10 years.

First, you need to try logging into his admin account and trying to print. If that works then most likely there's something he must configure for the account you normally log into on his computer to allow a remote user to print.
Second, consult the printer's manual to ascertain what if anything may require configuration to allow wireless printing. It's also likely that if you cannot print wirelessly that it's a problem with the printer driver that was selected when you added the shared printer. If there's a GutenPrint driver for you printer model try using it instead of the manufacturer's proprietary driver. If you don't have these drivers installed you can install them from your OS X Installer Disc's Optional Installs installer or you can download them at VersionTracker or MacUpdate.
Usually troubleshooting this type of issue requires starting from the basics. First be sure you can print when the printer is connected directly to your computer. Then check to be sure you can print with the printer shared from the other computer without any sort of imposed protections, firewalls, etc. Since this is a USB printer be sure you enable Printer Sharing on the computer to which the printer is connected. File Sharing is not a requirement for printing, but Printer Sharing is. Once you determine things are working with the most basic setup, you can start adding in each piece to the final setup checking along the way until either everything works or you find where it stops working. You can then start troubleshooting that issue.

Printer no longer works w/computer

Hello and HELP! Recently I switched ISP and was provided with a wireless router which I had never had before. My HP 6310 printer no longer prints off of the computer and HP is telling me I need a new printer. Is this the only way to go as I am on a limited income....Thank you and Happy Holidays! Trekbabe

Welcome to the HP Forum!
Trekbabe wrote:
Hello and HELP! Recently I switched ISP and was provided with a wireless router which I had never had before. My HP 6310 printer no longer prints off of the computer and HP is telling me I need a new printer. Is this the only way to go as I am on a limited income....Thank you and Happy Holidays! Trekbabe
Which type of connection are you using with this printer?
Is your printer connected with a USB cable or is it a wireless model?
How is it that HP is telling you that you need a new printer?
Has your printer been diagnosed as failed by an HP service technician?
Is it no longer in the standard (one year) warranty period?
Kind regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HP officeJet all in one 6310 paper feed issues at input tray

what could be the cause of my HP officejet 6310 printer intermitantly grabbing multiple pieces of paper at the input tray?
I have been using the same paper for over a year or 2 with no issues up to the last few months. I have blown out any dust and tried to clean the rollers with alcohol to no avail. Is it a part worn or did I not clean the right part?
It seems to happen more often with less sheets in tray. any help would be appreciated.

Hi,
Here is a link to a document that covers paper feed issues on the OJ 6310. There's a video which shows some steps about what to do. Even though you have cleaned rollers the video may contain more information about cleaning other rollers that you may not have cleaned.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02036357&tmp_task=solveCategory&lc=en&dlc=en&cc...
I hope that this helps solve your issue.
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If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

Print Selection

I'm running Tiger 10.4 with an HP Officejet 6310 printer. I've had no problems with installing and using the printer. But I sure miss the HP GUI that used to display in the windows OS that would allow me to print a selection from a web page, among a host of other options. I've searched the forums, and Grab and other workarounds have been suggested, but everything I've tried basically *****. I did leave behind a lot of grief with I switched from PC to MAC, and I'd never consider going back. But I print a lot from the internet and I **** sure wish I hadn't been forced to give up so much print functionality. What's especially odd about this problem is that I can't seem to find real help for it. Would upgrading to Leopard make any difference?

Hi, try this, Print Selection Service...
http://www.versiontracker.com/dyn/moreinfo/macosx/22665&vid=136483
Or this...
http://www.macosxhints.com/article.php?story=20061002171102999&query=commands

HP 6310 Printer

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