HP Color LaserJet 1515n fails to print

HP Color LaserJet 1515n fails to print
I had this printer just 13 months, and it has stopped working without giving any kind of error code.
I ran my black down to 1% using override - and then nothing. The printer accepts jobs and appears to do everything up to the point when it should start feeding paper through the printer transport.
I changed the black toner, but it made no difference.
To avoid complex print driver problems I have been using a simple txt file with 'hello world' for testing.
Having reinstalled the drivers.
I have done a very extensive web search, I cannot find any appropriate help.
I took the side off the machine to reveal the electronics, and tested all the connections etc, but cannot find anything obviously wrong.
The transport mechanism seems ok, because the manual feed slot accepts paper and pulls it in, but then goes no further, ie to actually start printing.
The calibration process seems ok, and all the 4 color cartridges seem ok, and the spindles on them obviously turn having marked them to see if any were stuck.
As there is no error code in the log file, I cannot see what is wrong.
Does anybody have any idea what is wrong? Are there and tools that can be used to interrogate the printer further?

Wait a minute! It's only certain Indesign documents that won't print.
All TextEdit docs will print.
I created a few scribbles in Photoshop and they print.
But with InDesign, there is no predicting which documents will print or will not print. On some that will not print, if I remove all but one text box, then they will print. On other documents that do print, if I copy some text off of one that won't print and paste it in, then that one stops printing too.
On some that won't print, if I erase everything on the page and create a new text box and type a few words into it, the page will print. If I revert to the previously saved version, once again the page won't print.
What kind of craziness is this, anyway? It seems random. I can't figure it out.
Even on the documents that won't print, when I try to print them the printer's activity light blinks as though it is just about to print, but then the light goes out without printing.
Anybody got any ideas what this problem is and how to fix it?
All I know is that EVERYTHING printed before I upgraded from 10.3.9 to 10.4.9.
Tom

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I understand your concerns. Unfortunately, I need to direct you to our Enterprise Business Community Forums.
This will be the right section to troubleshoot this issue.
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Hi @PaDunc ,
I see that you are experiencing issues printing in color from the printer connected to the router. I would be happy to help you.
Please clarify, if the printer is connected to the router by a ethernet or USB cable?
Did you install just the Universal Print Drivers or did you try the Full Feature Software also?
I would recommend the Full Feature Software if that isn't one of the drivers you have already tried.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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Hello,
Thanks for the post. I've attached a link below that may assist. Good Luck!
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Wait a minute! It's only certain Indesign documents that won't print.
All TextEdit docs will print.
I created a few scribbles in Photoshop and they print.
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What kind of craziness is this, anyway? It seems random. I can't figure it out.
Even on the documents that won't print, when I try to print them the printer's activity light blinks as though it is just about to print, but then the light goes out without printing.
Anybody got any ideas what this problem is and how to fix it?
All I know is that EVERYTHING printed before I upgraded from 10.3.9 to 10.4.9.
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@kesler
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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HP Color LaserJet 1515n fails to print

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