HP DESKJET 3052A When printing it is skipping lines. cartridges are new and cleaned

When printing lines are being skipped. cartridges are HP and new
Have cleaned

Hello @Jeanne3 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues with your print output. I'd like to help!
Does this issue occur when making a copy as opposed to a print?
I'd recommend removing the ink cartridges, and performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd also recommend utilizing this document:
Fixing Print Quality Problems for the HP Deskjet 3050A (J611) All-in-One Printer Series
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi tfmartin,
I understand you have a Photosmart C7280 that you are unable to print to from your computer. I'm sorry to hear about this, but I will certainly do my best to assist you in resolving this issue.
Before I can offer any suggestions I do need to know which version of Windows or Mac that you're using and how the printer is connected (wireless or USB). Once I have that information I should be able to help you better. In the meantime, if you're using Windows, please download and run the HP Print and Scan Doctor to see if it can assist with the issue at hand
Hope to hear back from you soon! Have a great day
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hi @Re-Creativity , and welcome to the HP Forums!
I see you are experiencing cartridge issues. I would like to help!
I would recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd then recommend this document:
HP Deskjet 6988, 6988dt, and 6988xi Printers - Replacing the Print Cartridges
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi Lisamcgack,
Print sharing is a Microsoft supported application. Since the printer is working on the computers independently. Then this would be an issue between the operating systems. Check out the following Microsoft document on print sharing.
http://windows.microsoft.com/en-US/windows-vista/Share-a-printer
I am an HP employee.
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HP DESKJET 3052A When printing it is skipping lines. cartridges are new and cleaned

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