HP Dreamcolor Calibration Solution (with LP2480zx)

I've been trying to run the calibration application (version 2.2.0 on a 64 bit Windows 7 machine but have been receiving the same error message "Failed to read the prescriptions" each time the application launches.
When I click "Ok" to clear the error message, the "Calibrate Display" window appears but the pull-down menu for the "Choose the Display Preset" list is completely empty.
The LP2480zx's USB cable is properly connected and the monitor is connected to the computer via DVI.
Has anyone experienced this or know the way around this issue? I wrote to x-rite, the makers of the Colorimeter but they replied that this was a software issue that had to be taken up with HP.
Would appreciate any advice on this.

Hello @1deadpixel,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that when trying to calibrate your HP Dreamcolor Monitor you are getting an error stating "Failed to read the prescriptions". I suggest you use the HP Support document: Using HP Support Assistant (Windows 7) and ensure you ensure you REFRESH it. This should download and install any needed updates that you may have.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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HP DreamColor Advanced Profiling Solution discontinued problem

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I work for a high school and we have about 12 pdfs that we need parents to read/scroll through, then 10 (different) pages that we want them to print, complete and return to the school. Finally, we want them to see a "Thank you, you have done all you have to do" type screen. We want to make it as user friendly as possible so I was thinking...
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[email protected]

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Date: Fri, 30 Jul 2010 07:01:08 -0600
From: [email protected]
To: [email protected]
Subject: How can I create a solution with Livecycle
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HP DreamColor Advanced Profiling Solution-NO GO

I updated my MAC to Snow Leopard OS today and now it will not recognize the specially filtered i1Display2 that Xrite made for my HP Dreamcolor monitor under the name DreamColor Advanced Profiling Solution. I know that the original software was written by Xrite for OSX but is there an updated driver that will work on my computer?
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Hi,
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Is Adobe looking to price itself out of the HAT market?
Just got the pricing on RH Server 8 ($2000) and then another $1000 per RH 8 client (as I write this I am still verifying the pricing, because they first told me each user will need a full RH Server 8 license, meaning $10K for 5 authors). For five authors, that's $7000 (unless its $10,000 ;-), and about 99% overkill on the multi-authoring side, since we only need one RH 8 client for management and publishing, and a simple WYSIWYG for additional authors is all that is needed, and indeed the learning curve for RH versus a WYSIWYG makes this paying a lot of money for a huge training burden & support headache. Is this for real?
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"I am but an egg."
--Stranger in a Strange Land

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HP Dreamcolor Calibratio​n Solution (with LP2480zx)

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