HP Envy Hard Drive Imminent Failure message

I've been getting this error when I turn on my laptop. It reads "SMART Hard Drive detects imminent failure. To ensure no data loss, backup contents and contact HP"
I've run the Hard Drive Self Test and it has failed that along with most of the other tests on the list that pops up. My laptop still works fine but I was curious as to if I should get my hard drive replaced and how to go about doing that? My warranty expired at the end of December, though the first instance of  this happened before December. I forgot about it since I usually never turn off my laptop. 
I've been trying to find out if I could purchase an extended warrantee or another method to get it fixed and replaced through HP. Any help would be appreciated. 
I have a HP Envy 14-1154ca Beats edition. 

This is a warning message stating that the hard drive would die soon. Please the backup of all your personal data as the system is currently working fine. Refer the following weblink for more information:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00480479&cc=us&dlc=en&lc=en
You cannot buy an extended warranty when there is a hardware failure on the unit. I would recommend you just buy another hard drive and then think of buying an extended warranty from HP.
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

Similar Messages

  • SMART Hard Drive Imminent failure

    Hi, today when I woke up and started my computer it started up with an error message stating that my hard drive was in for imminent failure. I'm not sure exactly how this has happened. I've never dropped my computer, and it has always been sitting on my desk and has rarely left it. I'm not sure exactly what this means, and it keeps telling me to back it up. 
    I have a HDX16t HP laptop bought around July of 2009. Also one thing to note is that I also have had issues with my battery, in the sense that my computer cannot run on battery or it will shut off. My laptop came like that and I've been meaning to get it fixed but just haven't had the time. 
    Any kind of information will be great. And please let me know whether or not I should take it into some kind of computer repair shop or anything, or if this is something I can fix on my own.
    Thanks!!

    Hi, backup your data as some as possible.
    Contact HP as your laptop is still under warranty.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • Hard Disk Imminent Failure

    I have had this laptop for a month and after about 2 weeks I received a message upon startup saying Hard Drive imminent failure. I've backed up all my data and ran the hard drive tests.<br>The hard drive tests immediately found a failure and gave me a failure ID but no resolutions.<br><br>I am currently using the laptop as normal but with an external hard drive plugged in for caution. The hard drive hasn't failed yet but the message still appears.<br><br>I am slightly confused at what is wrong and why it seems to of not resolved itself ?<br>Any help would be much appreciated ?
    This question was solved.
    View Solution.

    Hi Jake,
    You are probably still in warranty.  Make sure you've backed up your files externally and contact hp support.  You'll need a replacement hard drive.  Sorry to hear you've problems, glad they happened while you are covered.
    -wes
    I am an HP employee.

  • When I went to back up my MacBook to an external hard drive, an error message said the backup could not be completed because an error occurred when creating the backup folder.

    I used a backup hard drive for my previous PC, but I have not done a backup on my MacBook yet, which I got this summer. When I hooked it up to my computer, it started the backup fine, and then my computer went to sleep, and so I closed it to let it back up overnight. The next morning I saw that it had been interrupted, and that an error occurred; the backup could not be completed because there was an error in creating the backup folder. I'm not sure what to do now because my data has been erased off of my hard drive now to prepare for the backup on my MacBook, but will I be able to use this hard drive again? Will the error message always come up?  Is there anything I can do to fix it?

    I am always suspicious of using a different OS to the one that was used to run the backup.. ie if you used Snow L to backup then there is absolutely nothing wrong with using SL to restore.
    Mount the TC sparsebundle and verify it using disk utility.
    A5 here. http://pondini.org/TM/Troubleshooting.html
    You might also like to load the widget in Time Machine so you get whatever the full error message is..
    I cannot find any reference to the error code you are getting..
    My recommendation would be to try it on a different computer.. restore the whole backup to an external drive large enough to accept the whole backup.
    Use the manual methods pondini recommends.
    http://pondini.org/TM/FAQ.html
    Q16 17
    Use ethernet only. Turn off wireless so it does not enter the situation.

  • What is the proceedure for replacing a hard drive (after failure) for RAID 5 with IX4-300D?

    I have the IX4-300D with 4 hard drives (identical Seagate drives) using RAID 5.
    Someday a hard drive will fail and I and I have to replace it. I read through the users manual briefly and I didn't see any documentation on how to perform a hard drive replacement and not lose any data.
    So here are my questions:
    1) I know per the instructions that Lenovo prefers using identical hard drives. Let's say in 2 years, 1 hard drive fails. Most likely, the same model Seagate hard drive will not be available. So will using a replacement hard drive by the same manufacturer with similar specifications work?
    2) Will the front panel (or the software) tell me which hard drive has failed?
    3) What is the proceedure for replacing a hard drive after a failure occurs? I read that the IX4-300D is not hot-swappable. So do I just power the IX4-300D down, replace the hard drive, and turn it back on?
    Solved!
    Go to Solution.

    Hi exceptionalht,
    It is best to replace the hard drive with one that is the same manufacturer, rotational speed, and capacity, so it does not have to be exactly the same model.
    The front panel should show which drive has failed. If not you can check the web interface to find out.
    That is the basic procedure for replacing a hard drive. You can see a more detailed instructions here: Installing hard drives in an ix4-300d 
    Have questions and need answers?
    Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
    LenovoEMC Support & Downloads
    LenovoEMC North America Support Contact Page

  • Can't access/mount hard drive, Permission denied message in Disk Utility.

    Hello,
    Need some help here. I was upgrading from 10.4 to 10.5. I got an error message when I tried to upgrade from the DVD. My hard drive had an exclamation mark by it and I was told I would need to erase it in order to install. When I tried quitting the installer, I had to go through startup disk to pick my Hard drive, which showed it had 10.4 installed. When I tried restarting, it would only boot off of the DVD. I checked startup disk again, but my hard drive was now not visible. I have a tower with a back-up system on it. When I picked it, it started up fine. I went under disk utility and the hard drive is listed, but is ghosted/grayed out. Repair & Verify Disk permissions are ghosted back as well.When I try to repair or verify disk, it says it can't it gives me the disk number and sector number and Permission Denied. I poked around on disk utility for info, and it looks like it doesn't have a mount point anymore and under permissions, it says that they are not enabled. So, apparently the access privileges have been erased & I don't know how to mount my disk again. I'm assuming I need some sort of commmand line in Terminal to restore my priveleges or get it to auto-mount. I do not want to erase my drive to upgrade. All my applications are on that drive. Please help!
    Message was edited by: koobiak

    See if Niel's User Tip can help you: I accidentally set a disk's permissions to No Access .

  • 2011 imacs multiple hard drive sensor failures

    I work at a call center where we have over 200 2011 imacs.  Lately, they have been coming up with the ? on the folder (hard drive issue).  The drive cannot be seen in disk utility and when running a diagnostic on it, the error code that comes up mentions the hard drive temperature sensor failure.
    So far, in the last 3 weeks, we've had at LEAST 12 machines go down with this.  The machines we have are the 500gb drives -- not the 1T with the recall.  Is  anyone out there having this same issue? 
    Also -- do you know of some kind of bug/script, etc that might cause this?
    Usually, it happens logging onto the Open Directory Domain -- they are able to put a password in, then, the screen flashes white and when it comes back up, has the folder with the question mark on it.
    Outside of sending them in for repairs -- any ideas?
    Thanks.

    This topic is interesting because it may indicate a general problem on some Mid 2011 iMacs.
    Unfortunately, when the question mark appears at startup, the hard drive is damaged, and more when Apple Hardware Test reports a problem with the hard drive fan sensor. There isn't any other solution different to take the Mac to an Apple Store or reseller to get the hard drive replaced.
    I haven't noticed problems with Mid 2011 iMacs hard drives looking here. Maybe one user may come here with a Mid 2011 iMac and report the same problem, but I haven't heard anything about a generalized problem. My advice is that all people with problems with their Mid 2011 iMacs hard drives call Apple, so they can take note of the problem and launch a replacement program, if Apple considers this necessary

  • T30 Hard drive upgrade failure - blinking cursor - will not progress

    I am having difficulty upgrading the hard drive on my Thinkpad T30.
    I am trying to upgrade a 40GB HD to a 250GB HD.  (New Drive is Western Digital Scorpio WD 2500B EVE)
    I have used the Western Digital Lifeguard Tools to clone the drive.  Unfortunately when I insert the new drive into the computer, the startup stops and sits at the blinking cursor.
    I have used the PC Tools from Lenovo to test everything.  
    I have used Western Digital Lifeguard Tools to check the Hard Drive.
    I have updated my Bios and the embedded controller program.  
    When I start up the computer and press F1 to enter the Bios, the plus sign shows beside the Hard Drive.  I understand this means that the Bios recognizes the Hard Drive.  
    I have entered setup to choose the hard drive as the boot device, but the computer still hangs at the blinking cursor.
     When the new hard drive is attached to the computer by usb in an external case it shows that the contents of the old drive are copied onto the new drive. 
    What do I do now to fix this and get the computer to boot from the new drive?
    Solved!
    Go to Solution.

    A program often recommended by ortegeluis is Easeaus Disk Copy a freeware which may help you.
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
    Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
      Deutsche Community     Comunidad en Español    English Community Русскоязычное Сообщество
    PepperonI blog 

  • HP Hard Drive Diagnostic Failure Code VC7C3D-6NF7NV-MFPWWJ-60SJ03 -- What does it mean?

       Hello,   I recently used HP diagnostics (freshly updated) to run an extended diagnostic on the hard drive (Samsung/Seagate ST500LM012). The diagnostic failed within the first minute with the following failure code:   Failure Code: VC7C3D-6NF7NV-MFPWWJ-60SJ03   What actions should this failure code be prompting?   I did a search on the web for this rather elaborate failure code, but the search returned nothing. The system boots and runs with no problems, but the hard drive does have some bad blocks that have been recently picked up by "chkdsk /r" and added to the bad cluster file. A lot of device resets were being being logged to the Windows Event Log, issued by "amdsata" to the hard drive (/Device/Raid0), but since upgrading the amdsata driver to the most recent version from AMD's web site a day ago, the errors have stopped. So far as I can tell, everything else seems to be in order.   Any help from someone at HP (who can hopefully look up the failure code) would be very much appreciated.   Thanks,   EAT

    the meanings to those codes are not made public and only Apple certified technicians have access to them.

  • HP Pavilion dv8t-1100 Hard Drive Diagnostic failure - but runs fine?

    I have a HP Pavilion dv8t-1100 CTO Entertainment Notebook PC (Windows 7 Professional 64-bit) that seems to run just fine.  On a whim, I ran the pre-boot diagnostic check and received the following error code that the hard drive test had failed.
    Q7NK1R-52M62E-XD002J-60WW03
    Nothing in my PC's performance prompted me to run the diagnostic test, I simply ran it as a double check for the heck of it.
    Is this something to be worried about?  Of course an error code is always something to look into but since the PC seems to be running just fine is this a true error or simply a nuisance that should be ignored?
    I can not remember making any signficant changes lately to the installed software and have made no changes to the hardware at all.
    Any help would be greatly appreciated.
    MJD

    Hi,
    I would resaet (not reset) the HDD or you may want to try this first:
      http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443463&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_in...
    Good luck.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • T400 hard drive boot failure

    I have a aT400 whose hard drive is no longer recognized on startup.  I have not been able to figure out any way to get into it, even to try to access the D of F partitions to try to restore/repair.
    When the computer tries to boot, I get:
    File:  \Boot\BCD
    Status:  0xc00000e9
    Info: An unexpected I/O error has occurred.
    If I plug the hard drive into another computer using a USBZ cable adapter (Apricorn), I can see all of the partitions - C, D and F. If I try to open the C drive, it says that I cannot use it until I format it.
    I have tried to copy the files off of the D and F drives onto an 8 Gb USB drive, but it will not copy either recov.wim or winre.wim.  I have tried zipping them and extracting to another drive (both my hard drive and the USB drive), but the file sizes don't match - not even close.
    Does anyone know if there is a way to create a bootable drive on the USB drive that I can plug into the "broken" laptop with the hard drive reinstalled, and attempt to repair it? Or, is there a way to access the D partitions that I do not know?  (Trying to reset the boot order does not work... it does not see either the D or F partitions.)
    There is some data on here that I would like to try to pull off that wasn't backed up properly, and I would reinstall Windows after if I can get to the Document file first...
    Any and all help appreciated!!!
    Thanks!  - Bob
    personal informations removed for your own security. 

    Run chkdsk to verify errors. Another thing you can do is download Hiren't Boot CD to test completely your hard drive.
    Best regards.
    IPnaSh
    First Spanish Community Guru - Colaborador ad honorem

  • Had to change hard drives after failure... How to restore iTunes library?

    Hello-
    I had to install a new internal hard drive yesterday in my PowerBook, and am wanting to get my iTunes library onto it. I am still able to access files and folders from my old hard drive, fortunately. In order to restore my library, can I simply just copy my iTunes library from my old drive to my new one, or will there be permissions issues, etc? Thanks in advance-

    I was able to do this successfully and see my library w/o trouble. However, iTunes no longer sees my computer as being 'authorized' to play my previously purchased music... Is there a simple way to correct this? I also started another topic related to this here:
    http://discussions.apple.com/thread.jspa?threadID=1124032&tstart=0

  • Internal Hard Drive Boot  Failure leaves external drives locked

    My three week old Mac Pro decided not to restart this morning. It's a long story, but after consulting with Apple Support I had to do a clean install. After restoring my system I discovered that two of my external My Book drives are now locked. These came from my old PPC setup. They mount on the desktop, but I can't open the drives. Permissions are set to custom and a little lock appears on the drive icon. Two other drives, a Maxtor and Acomdata are not affected. It's the same with either FireWire or USB. The support specialist said it's because those drives use Apple Partition Map (APM) instead of GUID. I can read the drives if I log on as Root Administrator, but I can't write to them nor change permissions. This was not an issue up until today's failure. The support spec. basically said that I would have to reformat. These are my media backup drives and I'll have to purchase an additional 1 TB to temporarily move the data. Does anyone know about this issue of APM vs GUID? Thanks.

    Search is indeed my friend. I found this thread which solved my problem
    http://discussions.apple.com/thread.jspa?messageID=7453782&#7453782

  • Envy hard drive replacement?

    I have a Envy 4 Ultrabook 4-1043cl
    product IDB5T09UA#ABA
    OUT OF WARRANTY
    Hitachi 500 GB HDD has failed
    Which is a recommended drive for replacement? 
    Mary
    This question was solved.
    View Solution.

    Thanks for the help. I will seek such an item!

  • Firefox wont run on new hard drive (MAC) Get message saying there is already a copy, but I have trashed it from applications and I keep getting the same message and I cant use Firefos

    I have tried reloading
    the Firefox program several times, but keep getting the same message. Firefox appears in the toolbar, but the program never will rujn

    Hello Dave,
    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

Maybe you are looking for

  • How can I get around iPhoto's inherent organization???

    OK, I admit, I am extremely anal about how my photos are organized. I like them in a standard folder hierarchy (year/event/photos), but iPhoto doesn't allow me to do that. I don't want to have rolls and tags. I have been using Canon ImageBrowser for

  • Calculation of Excise Duty on Base Amount and VAT on Base Amount + ED

    Hi, WE have configured the Tax procedure and Tax code in Finance. However we want the Calculation as follows: Base Amount: 100 ED: 10%-->10  On base Amount Cess:2-->2   On ED SHCS:1-->1 On ED Total = 113 VAT 5% --> 5.65 on Total not on Base Amount. P

  • Why won't my sound effects load up dials?

    Why won't my Premier Elements load up sound effects dials??

  • JSP pages are not refreshed even though I change the code!

              Hi,           Just wanted to ask that even though I make changes in some of my           JSP files, the changes (e.g. hyperlink properties) are not recalled by the browser. This is happening even though I open a new browser and re-start the

  • Regarding studying for ABAP HANA

    Hello Gurus,      I have been working as a ABAP SRM techno-Functional Consultant for 5 years. Now I feel like to switch into something new and increase my knowledge. Can someone help me regarding learning of HANA for ABAP. Also can SAP HANA somehow b